This feature has been requested. 5 ways to fix this malware error

Last update: 04/10/2024

When it appears, this message seems harmless. Then you will see a pop-up window that says You can use the requested resource You are probably worried about the error message that appears on your screen every time you try to start a program. This error message usually indicates that something is very serious. It could be a Trojan horse infection. SmartService .

It is a pity that the Trojan horse has a name. It behaves very cleverly, using its multiple methods of spreading to your computer and exposing it to threats. Like other types of malware, it is very easy to use. malware destructive like Win32 Gamarue, this malware can leave a trail that may include:

  • You can install programs to steal your personal data

  • Hackers can spy on you on the Internet and send the information to them.

  • You can harm your computer by installing malicious programs and files, as well as unauthorized changes to the registry that can cause serious problems.

It all sounds scary. Trojan's reign of terror doesn't stop there. The most damaging effect of the Trojan is undoubtedly its inability to prevent antivirus software from being installed on your system. This opens up the possibility of malware and other viruses getting onto your computer.

This combined effect means that cybercriminals have free access to all your personal data and banking information. SmartService is often used to target ransomware attacks, as it allows hackers to penetrate computers and disable malware defenses.

The aim of the Trojan horse is to cause as much destruction as possible. It can steal your data, corrupt your files and compromise your security. Moreover, it interferes with your browser's performance. It will cause annoying redirects, constant pop-ups and annoying browser extensions that will ruin your browsing experience.

The scariest thing about this Trojan is that you cannot tell if your computer is infected. This Trojan hides well. The virus can stay on your computer for many years after you have been infected. The Trojan can be very busy during that time, taking your personal data, spying on you, and installing malware on your computer.

This leads you to believe that the malware may have already completed the malicious act against you by the time it is detected. Let us discuss ways to remove the Trojan if it has already infected your computer. Let us first examine the different ways malware can infect computers so that we can prevent future attacks.

SmartService malware infects your computer

Given the difficulty of detecting this Trojan infection and its destructive nature, it is clear that prevention is more effective than treatment. You cannot rely on antivirus software to find this malware.

You can avoid getting infected with the SmartService Trojan if you are aware of how it is used and interacts with your PC. SmartService Trojans can infiltrate your computer in the following ways.

  • Emails with malicious attachments are delivered to your inbox.

  • Ads you click on on sites you visit,

  • Infected files downloaded from the Internet with software can be installed.

  • Download, like and share content on social media

  • Cookies found on torrent sites and other free software sites.

How do I remove this error? The requested resource has been used

Hopefully, you have detected the malware in time to prevent it from causing serious damage to your system. Once you are sure that your computer is infected, it is time to get rid of the malware. Removing malware can be difficult.

Cleaning your computer can be difficult because it prevents certain antivirus programs from installing. These are the ones we are going to discuss. Make sure you have time, as many of the solutions we recommend require some time. If you don't do it properly, you can even damage your computer.

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Solution 1 – Restart your computer in safe mode

It is important to remember that your computer should be regularly scanned for viruses and malware. You will receive an error message, such as SmartService malware infection. This feature is available for use The easiest way to fix this is to reboot and try again in safe mode.

Smart Service is showing evidence of system infection via the error message. It is possible to perform virus removal without the Trojan blocking your antivirus by rebooting into Safe Mode. Safe Mode is a way to prevent malware from running on your computer. It only allows you to run basic services.

Windows 7 can be restarted in Safe Mode. To do this, restart your computer. You can press F8 again once your computer restarts. You can choose the first option Using the network in safe mode When the options screen appears.

Windows 8 and Windows 8.1 users can navigate to this folder Configure your system Follow the steps below, clicking on the Windows icon to start it.

Control Panel -> Administrative Tools -> System Configuration

When the window opens, System settings Select the folder and click Starts . The start options should appear at the end. You can choose the one you prefer Boots with safety . The option must be available Minimum I have already checked it. After pressing OK You will see a pop-up screen. Select the option you want Reboot Your computer will safely reboot into Safe Mode.

Safe Mode is a way to examine how to remove malware from your computer without risking further damage to your system or compromising your security. This second option is also possible.

Solution 2: Install third-party antimalware software

As if that weren’t enough, the SmartService Trojan is able to bypass some antivirus programs. It is impossible to use antivirus software to remove or scan this advanced malware. The annoying message “The requested resource has been used” will be all you get in response.

There are many other malware removal tools that you can use. Malwarebytes Reimage, Spyhunter, and Malwarebytes are some examples. You will need to purchase a license to access certain malware removal tools. However, if you just want to scan your computer for malware, some tools can be used for free.

However, before paying for the license, you can make sure that your antivirus is not blocked by the Trojan. You can still prevent this from happening by restarting your computer in Safe Mode. Most malware removal tools include instructions to follow from installation to actual removal.

Some people may find malware removal software too expensive. Manual removal of the malware, as well as any malicious programs or applications you have, may be possible.

Warning: Manual malware removal may take several hours. You will need to remove the malicious code from the Windows Registry. If you do not have the necessary computer skills, this is not an option. You may put your computer at risk if you delete or alter registry files. Be careful.

For the best possible results, you should use each of the following solutions, making sure they are in exactly the same order as we listed them.

Solution 3: To uninstall maliciously downloaded programs, use the Windows Application Wizard

Press the keys simultaneously to open the Run dialog box Windows Your Name R . Scribb appwiz.cpl Press enter. The browser will then open. Programs and Features This will allow you to identify malicious programs and remove them from your computer.

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It shouldn't be difficult to distinguish between maliciously downloaded programs and those you have installed yourself. This section contains programs such as antivirus and browser programs, as well as Microsoft files. Any suspicious-looking applications that serve a purpose other than yours should be removed. Continue to the next step.

Solution 4: Check the system configuration folder for malware that runs at startup

Malicious programs are difficult to detect and even harder to remove because they attach themselves to your computer's startup folder. These programs are available as soon as you turn on your computer. The TrojanRequest function that has been used behaves in the same way.

It is important to make sure you scan your startup folder and remove any suspicious programs. This step is crucial as it can cause even good antivirus programs to crash.

This tool is recommended for various PC problems

  • Fix common mistakes

  • protection against file loss

  • Malware can have devastating consequences

  • Repairing corrupted documents

  • Replace missing files

  • failure of hardware

  • Performance optimization

Automatic detection and repair of Windows errors

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Very high rating

This step is essential in removing malware. You can restart your computer and work in safe mode. Click here to open Configure your system Log in by clicking the Windows Start icon msconfig Enter the keyword in the search box and click Enter.

As shown in the image above, you will see the system configuration folder. Just press the button Starts You'll see a list of all the programs that are running when you turn on your computer. Be sure to look for any programs that are labeled with the manufacturer Unknown . It is possible that this malware is the cause. They could be very important and your publisher would love to partner with them.

You can see the Startup section on some computers. Just click on this link. You will see the Startup window. Task Manager.

The list will show all the programs that have been set to auto-start. You can browse the list and select the programs whose publishers are unknown. They should all be disabled. They can be permanently removed using the regedit method we will discuss. You will want to do this quickly before you can remove them permanently.

Solution 4 – Remove any malicious IP addresses used by hackers to spy on you

SmartService malware is so dangerous that your computer's security can be compromised, threats literally come from everywhere. You don't know what cybercriminals can do when they attack you. The malware can be used to open a portal for ransomware or malware attacks. hackingBoth of these things can be very scary.

These cases allow malware to install a spying device on your computer. That device will need a link. This link is usually provided by an anonymous IP address, usually hidden in system files. You need to be able to find IP addresses and then remove them. That's right.

Press the keys simultaneously Windows Your Name R To open the dialog box Run . Once it has appeared, copy the sequence of commands and click OK .

notepad%windir%/system32/Drivers/etc/hosts

These are the things you should keep in mind

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You should save the IP addresses at the bottom for localhost or PC. There will also be IP addresses that indicate you have been hacked. This is usually proof that you have been hacked. You should remove those IPs. At this stage it is recommended to have a professional hacker. ciberseguridadBut you're not done yet.

Solution 5: Remove malicious entries from the Windows Registry

Be careful when changing the registry. Registry errors can cause your computer to crash. If you don't know what to do, seek professional help. In cases like Trojan malware, malicious entries and changes to the Windows Registry are common. Your computer won't be completely clean if you don't get rid of it.

To do this, just press the button Windows Your Name R Put the two things together and type regedit in the search box. The Registry Editor will open. Ctrl + F . You will see this pop-up window:

To use the shortcut you need to know the name of the Trojan. In this case, SmartService is the best option. However, it is better to create a list of Trojans with similar behavior and be able to search for all of them.

You can remove the Trojan from the Search window if it is detected by the Search prompt. Continue until this window appears in the Search prompt.

You may not know what Trojans are. You will have to manually search all folders for suspicious programs. Run It's in the title. These programs run from the moment you turn on your computer. These folders are the most likely to contain malicious files. To navigate to this folder, Current version These auto-run programs can be found here. To get to these auto-run programs, follow this sequence:

HKEY LOCAL MACHINE -> SOFTWARE ->Microsoft -> Windows -> CurrentVersion

You are now in the folder Current version If you find a folder with the title “Run,” look for other folders. This could be RunOnce (or Run), or something else. You can click once on each folder to see the full list of programs:

Check the file list and look for any unusual names. Before deleting any files, make sure to check that they don't have suspicious names.

How you can prevent malware infection

Trojans that look like “The requested resource is in use” can be hard to detect and are very difficult to remove. They make it harder to remove by disabling your antivirus. It is important to pay attention to how you use your computer.

Do not allow external devices to be connected to your computer without thoroughly cleaning them. These include external hard drives and USB drives. USB portableThere are many antivirus programs available for USB drives. Avoid torrents and any other sites offering free programs that have dubious security credentials.

Be careful when installing programs downloaded from the Internet. People often allow malicious programs to be installed in their homes without realizing it. Malicious infections are almost always caused by the negligence of the computer user.

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