You're receiving an error message: " The operation failed... An item could not be found." Outlook is displaying an error message when you try to forward or reply to emails. You might encounter an error when forwarding or replying to emails using the program. Here are the likely ways Outlook 2016 or 13 can fix this problem. These fixes may also apply to earlier versions.
What can you do to fix it? Outlook Error: Object not found
1. Make sure Outlook is not running in compatibility mode
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You may have configured the program to run in compatibility mode. This could cause an error. You can change the setting by going to File Explorer (or Windows Explorer ) and opening Outlook in the folder.
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Now, right-click on Outlook.exe to choose Properties. Click on the context menu to display the Features window.
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Click on the Compatibility tab. The box " For perfect compatibility mode, run this program" will open .
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The box is checked. For perfect compatibility mode, run this program. If it is checked, disable this option.
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Use the Get in touch feature. Click here. Admit. To close the window.
2. Register a new Outlook profile
A third reason for the error “The operation was not successful…” in Outlook is corrupted email accounts. This can be fixed by setting up new profiles and sending the email again. This is how to set up a new Outlook profile.
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To open Control Panel, first enter Control Panel (or Start Menu) in the Cortana search box.
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For the Mail applet, click the Mail icon.
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Now, click on the Show concretes icon in the email settings window.
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Click the Add button . To open a new profile window, click the General tab.
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Click here to enter a new username for your profile . OK.
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Please click the Register link . This will open the wizard window to add an account. To modify your account, you can complete the wizard.
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In the new account profile, send the email.
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3. Repair Outlook via Programs and Features tab
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Outlook settings can be fixed via the Programs and Settings tab in the Control Panel. Press Win + R to open the tab in the image below. Type appwiz.cpl and press Enter.
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Now, you have to right-click on Microsoft Office/Outlook and choose " Always changing" using the context menu.
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Click the Quick Repair radio button. Click the New Fix link in the window. Optionally, you can choose the Online Repair option . It's much more thorough.
4. Fix Outlook account
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You can also try to fix the Outlook account in question . It was a mistake . You can correct an account by opening Outlook and clicking on the File tab.
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Please select Information . Click here. Configure your account. Here you can access the settings for the account you wish to repair.
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Click the Email tab in the Account Settings window. Choose the account you want to repair and click the Fix button.
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The Fix Account window opens. Now, you can fix the account you've chosen by clicking "Fix" Next.
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Once the account is repaired, you can restart the program to send an email.
5. You can disable the antivirus program
Outlook includes an antivirus program to scan email for vulnerabilities. Therefore, you need to disable any other antivirus programs. The Windows antivirus tool can be closed by right-clicking the taskbar and selecting Close Task Manager . The following window will open. Here you can select the background activity of the antivirus program. Simply click the End task button to close the software. If the context menu contains the main options, you can disable the antivirus program in the system tray. To confirm, open Outlook.
6. Third-party Outlook repair program
There are third-party apps that can be used to fix Outlook. While not all of them are free, most offer a trial version that can be installed on Windows for several weeks. This will allow you to fix common problems like the "Invalid Outlook Contacts" error . Phoenix Starvision PST Repair to Windows is available for free on the official website. This Outlook repair tool is highly recommended and has a high success rate. DiskInternals Outlook Recovery is another suite of email utilities you can consider. You can also use Recovery for Outlook, DiskInternals Outlook Recovery, or Scanpst.
These fixes may resolve the issue. It was a bug , meaning it's what's disabling your email. At least one of these fixes will likely work. The Windows Report tool provides steps for repairing Outlook.
Editor's Note: The original April 2017 publication of this article has been completely rewritten and updated to reflect current accuracy, completeness, and freshness.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.