I-Control Desk: Incazelo, Izinhlobo, Izigaba nokunye

Isibuyekezo sokugcina: 04/10/2024
Author: Javier Chirinos
control-table

Ithebula lokulawula Kuyingxenye ebalulekile yenkampani yakho ukufeza izinhloso zesevisi yekhwalithi. Isihluthulelo sempumelelo ye isevisi yamakhasimende, kungakhathaliseki ukuthi kwangaphakathi noma kwangaphandle, okokuba inkampani igcine ukusebenza kwayo ngendlela esebenza kahle kakhulu futhi isebenze isikhathi eside ngangokunokwenzeka.

Ngaphezu kokuba namandla okusabela ngokushesha, ngokusebenza ngaphansi kwamazinga omhlaba endlela yokusebenza engcono kakhulu, ideski lokulawula linendlela ephathekayo ekuvumela ukuthi ulindele izehlakalo futhi Dala amasu okuthuthukisa amaseva nezinqubo zemikhiqizo enikezwa yinkampani yakho.

control-table

Incazelo Yedeski Lokulawula

I-Control Desk iyi-a ithimba lomsebenzi, indawo yokuxhumana phakathi kwabasebenzisi benkampani kanye nobuchwepheshe obujwayelekile obumukelwe okufanayo, futhi inhloso yabo eyinhloko kuzoba ukuphendula ngesikhathi, ngendlela ephumelelayo nesezingeni eliphezulu ezicelweni ezishiwo abasebenzisi, mayelana nezici ezahlukahlukene ze Ukwaziswa kwesimanje.

Izinhlobo Zethebula Lokulawula

Kunezinhlobo eziningana zetafula lokulawula kuye ngenjongo yazo.

Izikhungo Zokugcwaliseka

Benza imisebenzi ye isitoreji, ukuhlanganisa ukukhanya, nokucosha, ukupakisha, kanye nemisebenzi yokuthumela ngemikhumbi. Lokhu ngokuvamile kwenziwa ngenxa yemisebenzi evela kusikhungo sokuxhumana esisodwa noma ngaphezulu.

Inqubo Yebhizinisi Yokukhipha Imisebenzi

Le misebenzi ihlanganisa imisebenzi ehlukahlukene yesevisi ehlanganisa ukubhaliswa nokusebenzisa ama-akhawunti amasha, ukuphathwa kwamarekhodi, ukucutshungulwa kwezimangalo, ukubuyiselwa kwemali, neminye imisebenzi efanayo.

Izikhungo Zokuphatha Amafayela

Ukulawulwa kwezikweletu, ukubuyisela, ukuhlanganiswa, ukususwa kwamafayela kufayela lokuhlushwa noma lesikhashana.

Yebo, lawa madeski okulawula azoba ngawe, kodwa ukusebenza kwakho kuzodinga uhlobo oluthile lwenhlangano efanayo ezokwenza indlela ibhizinisi lakho elisebenza ngayo ibe lula kakhulu.

Izigaba

Kuya ngokuthi i-Control Desk yakho izinikele kangakanani ingawela kwesinye sezigaba ezintathu.
  • Abadala: Leli Desk Lokulawula liphatha futhi lenze izilinganiso:
    • Okokufaka nokuphumayo kwamavolumu enqubo.
    • Ikhwalithi yenqubo (Ukunemba nokuvumelana).
    • Isikhathi sokucubungula ngeyunithi ngayinye.
    • Izindleko.
  • Kulawulwa: Leli Thebula Lokulawula, elinamandla kakhulu kune-Immature One, lilawula futhi lenze izilinganiso zoku:
    • Ukukhiqiza (Izinsiza/imikhiqizo noma amasevisi).
    • Ikhwalithi yenqubo (Ukunemba nokuvumelana).
    • Izinga lesevisi.
    • Izindleko.
    • Imali engenayo.
  • Ubuchwepheshe obuphezulu futhi bulawulwa: Lolu wuhlobo olukhethekile kakhulu noluphelele lwe-Control Table. Phatha futhi wenze izilinganiso ze:
    •  Ukukhiqiza (Izinsiza / imikhiqizo noma amasevisi)
    • Ikhwalithi yenqubo (Ukunemba nokuvumelana)
    • Izinga lesevisi
    • Izindleko
    • Inzuzo
    • Ukwaneliseka kwekhasimende
    • Ukuzuza
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Kuyaqondakala ukuthi indlela yokuphatha nokulinganisa le misebenzi izohluka enkampanini ngenkampani futhi kusukela kumkhiqizo kuya komkhiqizo, kodwa ukuba neDeski Lokulawula akuyona inketho uma ufuna ngempela ukuchuma.

Ungakhathazeki uma ungakwazi ukuba ne-Highly Technological and Controlled Control Desk kusukela ekuqaleni. Uhlelo lwakho lwenhlangano kufanele lube lukhulu futhi lukhethekile njengoba umsebenzi wakho udinga, kungabi ngaphezulu futhi kungabi ngaphansi.

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Ngazi kanjani uma i-Control Desk yami ingasebenzi kahle?

Kunezimpawu ezimbalwa okufanele, uma zitholwa, zithathwe ngokungathí sina futhi ziqedwe ngokushesha. Ezinye zazo yilezi:

  • Izimangalo eziqhubekayo kanye nezikhalazo ezivela kubasebenzisi.
  • Izicelo aziphendulwa ngendlela elindelekile noma izinsuku zokulethwa eziqondile azikwazi ukunikezwa.
  • Into ephethe ithebula (impahla, izincwadi, amafayela, izingxenye) ayitholakali ngaphakathi kwenqubo.
  • Ngokubukeka, ukuphazamiseka kuyabonakala (izinto/amafayela angekho endaweni).
  • Abasebenzi beDeski Lokulawula baphazanyiswa imisebenzi engahlobene neqhaza labo (isithunywa, izinto zokubhala, ukulawulwa kwegumbi lomhlangano)
  • Amaphutha kokulethwayo.
  • Abaphathi bedeski lokulawula abakwazi ukuchaza ngokucacile imisebenzi yabo kanye nemithetho yebhizinisi abayisebenzisayo.
Khumbula ukuthi ngokokuphatha, i-Control Desk yakho iyithuluzi elibalulekile lokusebenza kahle kwenkampani yakho.

Imibiko

Ingxenye yesevisi ye-Control Desk ukulethwa kwemibiko ngezikhathi ezithile, ebonisa imisebenzi yomlando nezinga layo lokuthobela. Ngokufanayo, le mibiko ikuvumela ukuthi ubone ngeso lengqondo izimo ezidinga ukuthuthukiswa kukho kokubili Iklayenti kanye Nedeski Lokulawula futhi wenze izinguquko ezidingekayo.

Ku Umbiko uhlonza izidingo ngokuya ngobubanzi bazo, uhlobo lombiko, indlela yesevisi namagrafu ezibalo, ngaphezu kohlu lwemibiko ekhiqizwa kakhulu enyangeni. Njengesinamathiselo, le mibiko kufanele ihlanganise ukuhlaziywa okuhlukahlukene kwemiphumela ephathelene nokuphathwa kwezikhathi ezithile okulethwa uhlelo Lokulawulwa Kwerekhodi Lokwehluleka.

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Izinjongo eziyinhloko zetafula lokulawula

Phakathi kwezinjongo zedeski lokulawula iwukuba indawo emaphakathi yokuxhumana phakathi kwethimba lakho lesevisi nomsebenzisi wesofthiwe noma ngisho nekhasimende elithenge noma lisazothenga nenkampani yakho. Ngakho-ke, Kungashiwo ukuthi ideskithophu yokulawula ibhekwa njengomsebenzi hhayi nje inqubo.

Singasho-ke ukuthi izinjongo eziyinhloko zetafula lokulawula yilezi:

  • ukuphatha, ukudidiyela nokuxazulula izehlakalo ngokushesha okukhulu;
  • hlinzeka ngosekelo lwezinga lokuqala, okungukuthi, ukuxhumana kokuqala nomsebenzisi noma umthengi;
  • sebenza njengendawo eyodwa yokuxhumana yabo bonke abasebenzisi besevisi ye-IT;
  • ukwandisa ukutholakala kwesevisi;
  • buyisela izinsiza ngokushesha ngangokunokwenzeka;
  • ukuhlinzeka ngosekelo ezinhlelweni zebhizinisi;
  • ukusiza ngokuphathwa kwezigameko kanye nokulawulwa kwezinkinga;
  • hlanganisa nezinye izinqubo zokuphatha isevisi ye-IT yebhizinisi;
  • sebenza njengesisekelo solwazi;
  • hlaziya futhi ulandelele zonke izigameko ezingenayo;
  • ukuhlangabezana nezivumelwano zezinga lesevisi (ama-SLA);

Iyunithi yokuhlaziya

Umsebenzi we-Control Desk Software Administrator noma Umhlaziyi kuzoba ukwenza ukuhlaziywa kwanyanga zonke kwe-Indexes and Data, inhloso yakho okuwukuhlola ukuziphatha el tiempo zawo wonke ama-Indices achazwe kusengaphambili emininingwaneni yezinqubo, ngokuvumelana nezivumelwano zesevisi, ezixwayisa ngokushesha noma yikuphi ukuchezuka okungenzeka, kanye nokukhiqiza iziphakamiso zezenzo zokulungisa.

Kufanele futhi ibike ngensizakalo yokuhlola abasebenzisi ngokuya ngomkhakha wayo, okubandakanya ukwenza izinhlolovo zeminyaka emibili kubo bonke abasebenzisi abahambisana nesevisi, ukuze kuhlonzwe ubuthakathaka ekunakekelweni futhi kusungulwe intuthuko eqhubekayo. Ifomethi yocwaningo ingathuthukiswa kanye neklayenti.

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