Lungisa Iphutha OXC4EB827F Kumaphrinta we-HP

Kukhona abasebenzisi abambalwa be Windows abazama ukuphrinta okuqukethwe kuphrinta ye-HP babika ukuthi umshini uyama kungazelelwe ukuphendula okokufaka. imiyalo ngaphambi kokumisa umsebenzi wokuphrinta futhi ubonise ifayela le- ikhodi yephutha OXC4EB827F.

Ngemva kokuphenya le nkinga ngokucophelela, kuvele ukuthi kunezizathu ezimbalwa ezihlukene ezingenza iphrinta yakho ye-HP ibonise ikhodi yephutha OXC4EB827F:

• Inkinga yokuxhumana yephrinta ejwayelekile: Uma iphrinta yakho ye-HP ixhumeke kukhompuyutha ye-Windows 10, ungase ubone leli phutha ngenxa yokwehluleka komugqa. Lokhu kuvame kakhulu kumaphrinta we-HP kanye neCanon. Kulesi simo, kufanele ukwazi ukulungisa le nkinga ngokusebenzisa insiza yokuxazulula inkinga yephrinta nokusebenzisa isisombululo esinconyiwe.
• Iphutha le-Firmware: Le nkinga ingase futhi yenzeke ngenxa yesimo lapho i-firmware entsha ye-HP itholakala kuphrinta yakho futhi yenqaba ukwamukela imisebenzi emisha yokuphrinta. Kulokhu, ukusebenza komjikelezo wamandla kufanele kulungise ngokuzenzakalelayo inkinga ezimweni eziningi.
• I-firmware yephrinta ephelelwe yisikhathi: Uma iphrinta yakho ilinde ukufaka isibuyekezo se-firmware esibalulekile, uzodinga ukulanda futhi ufake isibuyekezo esiyisibopho ngaphambi kokuthi iqalise kabusha imisebenzi yokuphrinta esebenzayo. Lokhu ungakwenza ngokuzenzela, kumenyu yephrinta yakho usebenzisa uhlelo lokusebenza lwe-HP Smart, noma ungakwenza ngokuzenzakalelayo uma iphrinta yakho ye-HP iyisekela.
• Inkinga ye- hardware ecashile: Ngaphansi kwezimo ezithile, le nkinga ingase ibangelwe uhlobo oluthile lwenkinga yehadiwe engakwazi ukuxazululwa izisebenzi ezingezona ezochwepheshe. Kulokhu, kufanele uxhumane nomenzeli we-HP Live ukuze uthole isiqondiso sendlela yokukhanda iphrinta yakho (noma uyithumele ukuze ilungiswe uma inenkinga yehadiwe).

Izindlela zokulungisa ikhodi yephutha OXC4EB827F

Manje njengoba usuzazi zonke izizathu ezingase zikhiqize ikhodi yephutha OXC4EB827F, Nalu uhlu lwezindlela abanye abasebenzisi abathintekile abazisebenzise ngempumelelo ukuxazulula inkinga nokusebenzisa iphrinta yabo ngokujwayelekile:

Ukusebenzisa isilungisimaphutha sephrinta

Uma usebenzisa Windows 10, ungasebenzisa insiza eyakhelwe ngaphakathi onayo okumele ikwazi ukuxazulula inkinga ngokuzenzakalelayo uma iphutha limbozwe elinye lamasu amaningi okukhanda okuzenzakalelayo ambozwe isixazululi senkinga sephrinta yakho.

Kodwa lokhu kuzosebenza kuphela uma ungabhekani nenkinga yehadiwe.

Uma uvula Isilungisimaphutha Sephrinta, insiza izoqala ukuhlaziya isimo sakho samanje futhi inqume ukuthi noma yimaphi amasu okulungisa afakiwe ayasebenza kulesi simo. Uma enye yazo ifana, uzocelwa ukuthi usebenzise ukulungisa. Uma konke kuhamba kahle, lokhu kuzogcina kuxazulule inkinga ngobunzima obuncane.

Landela imiyalelo engezansi ukuze uqalise umxazululi nkinga la iphrinta:

• Cindezela i- ukhiye Windows + R ukuze uvule ibhokisi lengxoxo elithi Run. Bese, kufanele ubhale umyalo olandelayo kanje: ms-izilungiselelo: ukuxazulula inkinga bese ucindezela lapho isho khona Faka ukuvula ithebhu entsha Inkinga wohlelo lokusebenza Amasethingi.
• Uma usungaphakathi kwethebhu Ukuxazulula izinkinga, hamba kuthebhu ethi Thintana ukusebenza futhi uqiniseke ukuthi uyachofoza  Bese, phakathi kohlu lwezinketho ezitholakalayo, uzochofoza inkinobho Qalisa isixazululi nkinga.

• Uma isikhathi sokuskena sesiphelile, udinga ukuchofoza Sebenzisa lesi sixazululo ukuthi kunconywa isu lokulungisa.

• Ngemuva kokuthi uphenyo lokuqala seluqediwe, vala iwindi lokuxazulula inkinga futhi ubone ukuthi usawuthola yini umyalezo wephutha ofanayo lapho uzama ukuphrinta okuthile kuphrinta yakho ye-HP.

Uma inkinga efanayo iqhubeka, qhubeka ngendlela elandelayo ngezansi.

Iphrinta Yomjikelezo Wamandla Iphrinta ye-HP

Uma isixazululi sezinkinga se-Windows asikwazanga ukubhekana nenkinga ngephrinta yakho ye-HP, le nkinga kungenzeka ibe ngenxa yephutha lephrinta yakho. Kulesi simo, ngaphambi kokudlulela kwezinye iziqondiso zokuxazulula inkinga, into yokuqala okufanele uyenze ukusetha kabusha yonke indlela yokuphrinta: inqubo yokwenza lokhu iyenzeka emhlabeni wonke futhi izosebenza kunoma iyiphi imodeli yephrinta ye-HP okungenzeka ukuthi uyayisebenzisa (I-LaserJet y OfficeJet).

Note: Lokhu kusebenza akukona neze okobuchwepheshe futhi ngeke kukubeke engcupheni yokulimaza idivayisi yakho yokuphrinta. Lokhu kufana kakhulu nokwenza ukusetha kabusha kwasekuqaleni kwezinye izinhlobo zamadivayisi. Uma inkinga ihlobene nokwehluleka kwe-firmware, inqubo engezansi kufanele ixazulule ngokushesha.

Nansi inkomba esheshayo yokuthi ungayivala futhi uyivule kanjani idivayisi yakho yephrinta ye-HP:

• Into yokuqala okufanele uyenze ukuqinisekisa ukuthi iphrinta yakho ivuliwe ngokugcwele futhi ikumodi yokungenzi lutho (ayikho imisebenzi esebenzayo okwamanje). Uma usengezwa imisindo evela kuphrinta yakho, Ungaqhubekeli phambili! Kunalokho, linda ngesineke kuze kube yilapho umshini uthula ngaphambi kokudlulela esinyathelweni esilandelayo esingezansi.
• Ngemva kokuqinisekisa ukuthi iphrinta yakho isebenza ngemodi yokulala, qhubeka futhi ukhiphe ikhodi yamandla ngemuva kwephrinta yakho. Ngemva kokwenza lokhu, qiniseka ukuthi uyisusile nentambo yamandla endaweni yokuphuma.

• Ngemva kokwazi ukukhipha ikhebula, linda okungenani imizuzwana engama-60 ngaphambi kokuyixhuma futhi ukuze uqiniseke ukuthi ama-capacitor amandla akhishwe ngokuphelele.
• Okulandelayo, xhuma kabusha ikhebuli yamandla bese uvule iphrinta ngokujwayelekile.
• Uma isikhathi sokufudumala sesiphelile, qala omunye umsebenzi wokuphrinta futhi ubone ukuthi inkinga ixazululiwe yini.

Nota: Uma kwenzeka uqhubeka nokubona iphutha elifanayo I-OXC4EB827F, dlulela kusixazululo esingaba khona esilandelayo esizosichaza esigabeni esilandelayo.

Buyekeza i-firmware yephrinta ye-HP

Kuvela ukuthi ungalindela nokukubona iphutha OXC4EB827F uma usebenzisa inguqulo yephrinta ephelelwe yisikhathi engakwazi ukuxhumana kahle nekhompyutha ye-Windows 10 i-HP ivamise ukukhipha izinguqulo ezintsha zephrinta ezihloselwe ukuthuthukisa izinga lempilo nokulungisa iziphazamisi namaphutha.

Kodwa njalo, bagcina bekhipha isibuyekezo esiyisibopho esidingekayo ukuze iphrinta ihambisane nenguqulo yesistimu yokusebenza exhunywe kuyo njengamanje.

Note: Uma isizathu sokuthi ubone ikhodi yephutha OXC4EB827F ukuthi ishoda ngesibuyekezo esibalulekile, isinyathelo sakho esilandelayo kufanele kube wukuvuselela i-firmware yephrinta yakho ibe yinguqulo yakamuva etholakalayo.

Uma kuziwa ekubuyekezeni umshayeli wakho wephrinta ye-Hewett Packard enguqulweni yakamuva, unezindlela ezi-3 zokuqhubekela phambili. Zizwe ukhululekile ukulandela noma yimiphi imihlahlandlela elandelayo (uma isekelwa iphrinta yakho) ukuze ulethe ukwakhiwa kwephrinta yakho enguqulweni yakamuva.

A. Buyekeza ngokuqondile ukusuka kuphrinta

Imiyalo engezansi izosebenza kuphela ngenkathi usebenzisa iphrinta ekhishwe ngemuva kuka-2010. Ukuze ubuyekeze ngokuqondile ukusuka kuphrinta, idivayisi yakho kufanele isekele izinsiza zewebhu futhi ube nokufinyelela ku-inthanethi.

Nota: Imiyalo eqondile yokufaka isibuyekezo se-firmware esilindile kuphrinta yakho izohluka kancane ukusuka kumodeli kuye kumodeli.

Kodwa-ke, sidale umhlahlandlela ojwayelekile okufanele wenze kube lula kuwe ukuthi ufake isibuyekezo esilindile:

• Kumaphrinta anenkinobho noma isithonjana I-ePrint, thepha noma cindezela isithonjana se-HP ePrint, bese ufinyelela ku Izilungiselelo (imenyu Isethaphu). Okulandelayo, bheka okufakiwe kokucushwa okuqanjwe Isibuyekezo somkhiqizo o  Hlola izibuyekezo zomkhiqizo.

Nota: Kumaphrinta anamamenyu asekelwe embhalweni, finyelela Izilungiselelo / Izilungiselelo / Isevisi. Bese ufinyelela imenyu Okuthandwayo / Ukugcinwa Kwephrinta / Amathuluzi  futhi, ngokulandela lokhu, khetha lapho isho khona Izinsizakalo Zewebhu / Isibuyekezo Sephrinta / Isibuyekezo se-LaserJet. 

• Uma ubona i Imibandela yokusizakala noma ngena ngemvume nge-akhawunti yakho, landela imiyalelo bese uvula i- Izinsizakalo zewebhu uma kunesidingo.
• Linda kuze kuqedwe inqubo yokubuyekeza, bese uqala kabusha iphrinta yakho mathupha uma ingakwenzi lokho ngokwayo futhi ubone ukuthi ingabe inkinga ilungisiwe ekuqaliseni kwesistimu elandelayo.

B. Landa i-firmware yakamuva ngokwenza

Uma usebenzisa iphrinta ye-HP endala engasekeli izinsiza zewebhu, uzodinga ukulanda futhi ufake isibuyekezo se-firmware sakamuva mathupha ekhasini lokulanda le-HP Customer Support.

Okubalulekile: Lokhu kusebenza kuwo womabili amakhompyutha weWindows nama-macOS.

• Landela imiyalelo engezansi ukuze ulande ngokwakho futhi ufake i-firmware yephrinta yakamuva:
• Qiniseka ukuthi iphrinta yakho ixhunywe kunethiwekhi yangakini (nge-Ethernet noma ikhebula) USB).
• Bese uvula ifayela le- Ikhasi lokulanda lokusekelwa kwekhasimende le-HP bese uchofoza Asihlonze umkhiqizo wakho ukuze siqale.
• Ngemuva kokwenza lokhu, kufanele ucindezele ukuchofoza Iphrinta bese ulandela imiyalelo esesikrinini ukuze uhlonze isibuyekezo sakamuva se-firmware sephrinta yakho.

• Uzocelwa ukuthi ufake imodeli yakho yephrinta. Kwenze, bese kufanele uchofoze Enviar bese ukhetha isistimu yokusebenza (iWindows noma i-macOS).
• Isinyathelo esilandelayo ukuchofoza I-Firmware, bese uchofoza ku Landa bese ulinda ukuthi ukulanda kuqede.
• Uma ifayela ekugcineni selilondoloziwe kukhompyutha yakho, livule ukuze uqale inqubo yokubuyekeza i-firmware.
• Okokugcina, uma ungaphakathi kwewindi lokufaka, landela imiyalelo esesikrinini ukuze uqedele ukufakwa kwe-firmware yephrinta yakho.
• Uma ukufakwa sekuqediwe, qala kabusha kokubili ikhompuyutha yakho nephrinta yakho, bese ubona ukuthi inkinga ixazululiwe yini.

Uma usuvele uyizamile le ndlela futhi usabona iphutha elifanayo ngenkathi uzama ukuphrinta noma ubuvele ukunguqulo yakamuva ye-firmware etholakalayo, zama lesi sixazululo esingaba khona esizokubonisa sona ngezansi.

Xhumana ne-HP Support

Uma zingekho izixazululo ezikhona ezikusebenzele, okuwukuphela kwento esebenzayo ongayenza manje ukuxhumana nosekelo lwe-HP. Sithole abasebenzisi abambalwa abathathe lo mzila futhi sabika ukuthi umenzeli wezobuchwepheshe ubalungisela inkinga ukude. Kodwa lokhu kuzosebenza kuphela uma inkinga ingasekelwe kwi-hardware.

Ngokwawo wonke ama-akhawunti wabasebenzisi abaxhumane ne-ejenti ebukhoma, ukusekelwa kwe-HP kuyasabela, ngakho ungalindela ukuxhumana nomenzeli obukhoma ngaphandle kwenkinga enkulu. Indlela evame ukusebenza ngayo ukuthi bazohlinzeka ngosekelo ngocingo ngochungechunge lwezinyathelo zokuxazulula inkinga futhi uma inkinga iqhubeka, uzocelwa ukuthi uthumele idivayisi ukuze ilungiswe.

Nansi inkomba esheshayo yokuthi ungaxhumana kanjani nomenzeli obukhoma we-HP

• Vula isiphequluli sakho esizenzakalelayo bese uvakashela i ikhasi elisemthethweni lokusekela le-HP.
• Phakathi kohlu lwezinketho, chofoza Iphrinta phezulu ekhasini.
• Esikrinini esilandelayo, faka inombolo ye-serial yephrinta yakho ebhokisini Inombolo ye-serial bese uchofoza
• Uma usuyihlonze ngempumelelo imodeli yakho yephrinta ye-HP, ungadlulela kumenyu ngokuzulazula udlule Amafomu Okuxhumana e-HP > Thola Inombolo Yocingo.
• Sebenzisa inombolo yocingo enconyiwe ukuze uxhumane nomsebenzi oqeqeshiwe, bese ulandela izinyathelo zokuxazulula ezinconyiwe ezinikezwe umenzeli obukhoma.

Uma uzama ngayinye yalezi zindlela uzokwazi ukuxazulula ngempumelelo ikhodi yephutha OXC4EB827F. Uma wazi esinye isixazululo esingaba khona, ungangabazi ukusazisa esigabeni sethu samazwana. Sibonane kumhlahlandlela wethu olandelayo lapho sizokunikeza khona ulwazi oluthandayo.