How to Fix Xbox 360 Disc Not Compatible

Last update: 04/10/2024
Xbox 360 Disc Not Compatible

Have you tried playing a game of Xbox / Xbox 360 Using your Xbox One but the games don't work? We understand that this is really annoying, and that's why we want to show you How to fix Xbox 360 disc not compatible with my Xbox One.

The most common reasons why you may not be able to play an Xbox / Xbox 360 game is that your game may not be compatible with your console due to an older version, the Xbox central servers may be down, a firmware error, or you have corrupted operating system files.

We will discuss all the possible solutions in detail, so that you can enjoy the fantastic backward compatibility feature that Microsoft offers.

Xbox 360 Disc Not Compatible
Xbox 360 Disc Not Compatible

Xbox 360 Disc Not Compatible. Causes and Solutions

Below we'll walk you through the issues you may encounter when trying to run an Xbox 360 game on a newer console, such as the Xbox One or Series X.

1. The disk is stuck in the disk drive

Some of the first units of Xbox Series X have a problem with the disk drive. The most worrying of these problems is that the disk gets stuck in the middle of the disk drive, sometimes accompanied by loud clicking or grinding noises.

This isn't just the case with Xbox 360 discs, it actually happens with any disc. The problem here is with the disc drive itself, not the discs. Therefore, we recommend that you contact Microsoft for a repair or replacement.

Fortunately, the problem doesn't seem too complex. Some Xbox Series X users were having the same problem, and they attribute it to the dust cover that protects the disc drive.

Users report that a small amount of force with the palm of the hand is usually enough to loosen the cover and allow the disc to slide in.

We recommend that if you opt for this method, you don't apply too much force. We don't recommend forcing a disc into your console. If you mess anything up on the disc drive, it will almost certainly void your warranty and may also leave you with a damaged game disc.

2. The disc makes a strange noise when loading

Discs getting stuck is the main issue experienced by Xbox Series X owners, but some are also reporting a strange clicking sound coming from the console after inserting a disc or installing a video game.

If the clicking noise is coming from your disc drive, the fix is ​​simple. Some discs can produce a clicking sound in the disc drive when loading. A good way to test if your disc is the problem is to insert it into another Xbox console and see if the problem persists.

If not, there is a problem with your disk drive. Contact Microsoft to arrange a repair or replacement.

3. The disc does not play at all

Some early Xbox Series X drives won't recognize discs at all. Note that this issue applies to all discs you insert, regardless of whether they're Xbox 360, Xbox One, Blu-ray, or DVD games.

If you're having trouble with a particular disc, we recommend cleaning the disc with a damp microfiber cloth, letting it dry, and then trying it in a different Xbox console.

If your console doesn't recognize a disc when you insert it, or tells you to insert a disc when it already has one, there are two possible problems. Either there's a problem with the power mode, which Microsoft says affects a small number of consoles, or there's a problem with your disc drive.

Fortunately, you can fix the power problem yourself. You need to change the power mode and perform a hard reset, which you can do by following these steps:

  • Press the xbox button at your command.
  • Choose "Configuration”, the gear icon.
  • Then select "Profile and system".
  • After, "Configuration".
  • Then select “General admission".
  • And finally enters “Power and startup mode".
  • In "Power mode", Choose "Energy saving".
  • hold down the xbox button on your console for 10 seconds until it turns off completely.
  • Turn on your Xbox Series X and try again with the disk.
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If that doesn't resolve the issue, there's a problem with the disk drive. Contact Microsoft to arrange a repair or replacement.

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4. Error 0x800708ca the game does not start

When starting certain games on a Xbox Series X, you may see this error: “Something went wrong. 0x800708caThis error appears when trying to launch certain Xbox 360 or Xbox One games that have been updated to the Series X version.

After updating to the Series X patch, you may encounter this error when launching games with Series X patches.

Like many initial problems with Xbox Series XMicrosoft plans to address this bug in a future console update. For now, Microsoft recommends resetting your console after updating your games to the Series X versions.

To reset your console, perform the following steps:

  • Press the xbox button to open the guide.
  • Choose "Configuration”, the gear icon.
  • Then go to “System".
  • There, select “Console information".
  • And then select “Reset console".
  • Choose "Reset and Keep my games and apps".

Additionally, you can try uninstalling and reinstalling the game that is causing problems.

5. Some Xbox 360 games won't start

Certain Xbox 360 games will fail to launch or will immediately return players to the home screen after launch. Please note that this issue and its solution are exclusive to Xbox 360 games.

There is no established reason for this problem, but it usually appears with games. Xbox 360 installed on an external hard drive that was used in an Xbox One.

To solve it, you will need to delete the storage Xbox 360 local account. Make sure you have a local account. Xbox Live and that your saved files have been backed up before performing the reset.

Once you have saved your save data, follow these steps:

  • Open the “ menuConfiguration".
  • Then go to “System".
  • Then, go to “Storage".
  • Choose "Delete local storage on Xbox 360".

Why Xbox One Compatibility Is Not Working

Your backwards compatibility used to work and now it says your account doesn't have Xbox Live even when you have it. Don't worry, this is common, you just have to make sure you follow the following steps:

  • Go to "Download Profile” on the profile selection screen.
  • Enter all the necessary information and then a progress bar will appear.
  • You can now connect and play your Xbox 360 games.

If this doesn't work, do the following:

  • Go to "Configuration".
  • Then select "System".
  • Under “System”, select “Storage".
  • Now select "Delete local storage on Xbox 360".
  • Everything should be fixed and you can play your backwards compatibility games without any issues.

Reasons Why Xbox One Compatibility Is Not Working

Before you do anything else to stop the error code 0x8082000c you are receiving, you need to make sure that your game is backwards compatible.

Remember, not all games or even game editions are backwards compatible. Microsoft provides Xbox users with a page where you can see the compatibility of games with respect to consoles. If you want to visit the page, go here: Xbox.

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Even more complicated, it may be that your game is backwards compatible, but not your specific game version. For example, you may have Fallout 3, which is backwards compatible, but the “Game of the year Fallout 3"It is not.

This also applies to deluxe or special editions, so you need to be very careful. Now, if you are sure that your game version is backwards compatible, move on to the next section.

Check the status of Xbox Live servers

Now, a temporary issue with the Xbox Live servers could be causing your problem. 0x8082000cIf Xbox Live servers are undergoing maintenance, your Xbox One console will not be able to verify your game's backward compatibility.

You can see the status of the servers Xbox Live, visiting the following page: https://support.xbox.com/es-ES/xbox-live-statusHere you can see if any of the main services are down.

If you check the box under the “Xbox 360” is red, it means that the live servers are having problems, so the only option is to wait until Microsoft engineers have resolved the problem.

Just check the link above regularly to see if any progress has been made.

If you find that everything is fine, then the problem is obviously not widespread and something local is preventing you from enjoying backward compatibility, so you should proceed to the next steps.

Perform an Xbox power cycle

If the servers Xbox Live work fine, maybe you get the error 0x8082000c due to a local firmware bug. Power cycling should resolve the issue as it will reset your local firmware.

Many users Xbox Live They have reported that compatibility games that were previously unplayable can now be played after performing a power cycle. So please follow the instructions on how to perform a power cycle for your Xbox One.

Power cycling is a complete restart of your Xbox One, this is the first thing you should do whenever you have power issues. hardware or software with the Xbox or controller.

Now the power cycle is just a soft reset, so all your saved files and games will be completely safe, so don't worry.

  • turn on your console Xbox One.
  • Press and hold the “Xbox button” on the front of your Xbox One console for about 10 seconds to turn it off.
  • Then press the “Xbox button” on the console again to turn it back on.
  • Please check your controller connection and see if the compatibility issue is resolved.

Perform a soft reset on Xbox

Now, if all of the above hasn't worked, then you are likely encountering the error due to a firmware glitch. A soft reset is one way to resolve this issue.

This method will reset all of your Xbox One files, but you'll still keep important things like game files, saved data, and Xbox user preferences.

Please follow the steps below on how to perform a soft reset for your console Xbox One.

  • turn on your console Xbox One.
  • Go to "System".
  • Then go into “Configuration".
  • Now select "System".
  • Here, go to “Console information".
  • Click on "Reset console” and navigate to reset and keep the option of “My games and applications".
  • A process will start and your Xbox console will restart automatically.
  • Once the system reboot is complete, insert the game that caused the 0x8082000 error and hopefully the game is now playable.
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How Does Backwards Compatibility Work?

Over the years, we've only gleaned a few tidbits about the process, essentially that the original Xbox 360 PowerPC executables were reverse engineered in an interim and then recompiled to x86.

There's also been talk of some level of hardware compatibility built into the Xbox One processor to make things easier, but beyond that, technical details on the process are scarce - so far.

Basically, you have an Xbox 360 GPU that's been recompiled to x86, and it runs the entire 360 ​​OS stack." Microsoft takes each game, recompiles it to work, but basically still runs it on the 360, and the computer goes through the game in multiple passes.

In the first pass, the team collects GPU shaders and “Clarifications.” This is more of a CPU requirement than a GPU requirement. Clarifications indicate what instructions were written to the hardware, function entry points, etc.

This is greatly helped by the fact that certain aspects of the Xbox 360's hardware design are built into the Xbox One's processor - specifically, support for texture and audio formats. It's what makes this possible.

It's no small feat because, fundamentally, the Xbox 360's PowerPC processor is a world apart from the Xbox One's x86 core.

Floating point calculations need to be adapted from 40 bits to 32 bits, with potential implications for things like collision detection, but Microsoft's goal here is clear: to be able to host game code on its virtualized Xbox 360 and have it run as close to the original hardware as possible.

The ambition to port code designed for a three-core PowerPC CPU running at 3,2GHz to low-power, low-frequency x86 cores is notable.

In theory, the six Xbox 360 hardware threads could be assigned to specific cores on Xbox One, but problems arose as the team took on more challenging games, so the team at Microsoft opted to rewrite the process.

Fundamentally, Xbox 360 Backwards Compatibility It works on the principle of an emulation layer. There is some hardware assistance and some secrecy involved.

Why Can't I Run Backward Compatible Games On My Xbox One?

The Xbox One normally can't play games Xbox 360 how the Xbox 360 could play original Xbox games. However, Microsoft created a fantastic emulator that tricks games into thinking the Xbox One is an Xbox 360 and makes the games run better.

To Finish

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We consider that with this information, you have enough tools to solve Your Xbox 360 disc compatibility issue on your Xbox One or Xbox Series X console.

Microsoft has invested a lot of time, money and work into backwards compatibility of consoles, and it would be a big disappointment if you couldn't take advantage of it.

So get to work and solve the problem so you can enjoy your old games.