Whatsapp Not Working. Causes, Solutions, Alternatives

Would you like to know the causes, solutions and alternatives for why Whatsapp it does not work? Many times we tend not to update the App and it stops working. For example, if you live with your whole family you can surely ask them if they have had failures of this type and you will get a positive response.

It also tends to be caused by problems with your cell phone. With this in mind, we start to think and look for whether the problem is with the application, the mobile, the network, etc. The first thing to rule out is if WhatsApp is not working or the platform is simply down, if it is the application in general, the connection, the phone, the operator, among other factors.

It is common that there are errors in WhatsApp. So, you don't have to worry because here we will show you the causes, solutions and alternatives to the problem of Whatsapp Not Working. We recommend that you follow the steps to find the problem and solve it as soon as possible.

Causes and solutions to the problem of (Whatsapp not working)

Now, we will see the causes with their respective solutions to fix the problems when WhatsApp does not work:

Here you can read about: How to Download and Install WhatsApp Plus

Cause and solution 1: (Whatsapp not working) Check your internet connection

One of the most common causes is a lack of connection. If your WhatsApp is not working, the first thing you should check is the mobile phone's Internet connection. It could be that if WhatsApp is not working or is down, it is a problem with the connection and not a general problem.

In this case, you must verify that the WiFi o the data is working correctly. There are a series of simple steps that will only take a few minutes and with which you can verify it.

Cause and solution 2: (Whatsapp not working) Delete and verify data

This is usually one of the first things you do by mistake: delete WiFi network, if you are connected to it, and you use data. It may simply be that your home WiFi network has dropped or the signal is slow. At this point we encounter the failure that WhatsApp works.

If it works by removing the WiFi network, you already know where the problem is. If Delete WiFi network doesn't work, there are other steps you can take to rule out the problems and find solutions.

Cause and solution 3: (Whatsapp not working) Make sure you have not activated airplane mode.

Another reason why WhatsApp is not working is that you have accidentally activated airplane mode from the quick actions menu. Airplane mode turns off any network you have, data or WiFi. Although the route may vary depending on the phone model you have or the brand, you can almost always find this mode in the settings and you can check that it is not activated.

This is how to fix it:

• Step 1:: Open your mobile phone settings.
• Step 2:: Accede to mobile networks.
• Step 3:: Seeks "Airplane mode«.
• Step 4:: Then, play Activate and deactivate.

You can also check that it is not on to make sure that the WiFi or mobile data can work normally and therefore you can continue using WhatsApp.

Cause and solution 4: (Whatsapp not working) Try other applications or websites

With your phone connected to Wi-Fi or a data connection, try other apps or websites to verify that everything loads normally. Here's the first thing you can do:

• Open Twitter, go to a web page or send a Telegram message to see if it works. If nothing else works,It may not just be a WhatsApp error or WhatsApp not working, but your operator is not working properly. Here you should contact your operator by phone to find out if there is a temporary incident in your coverage area.

Other alternative options to solve the problem of (Whatsapp does not work)

Now, what if not only is WhatsApp not working but it is also blocked? Let's see what are the alternatives to fix this problem:

Fault map

The first response to this failure is solved with third-party programs such as Downdetector (you can enter here). Downdetector is a website that shows you a real-time map of failures. A heat map where you will see in real time where different applications or websites are having problems.

By zooming and selecting "Whatsapp", you'll be able to see where it's failing and where it's not. It might be in your city and that's why no one else complained about the error.

See Twitter

Twitter can be another alternative option to Downdetector's outage map, as many users turn to this social network to complain. Just search for the social network “whatsapp” and see if it is inactive, where, how many complaints there are, etc.

This will ensure that you are not the only person experiencing the problem. If there are more users, you can just wait for this to be resolved and we advise you not to touch anything because during WhatsApp outages, if the app is restarted, the activation messages will not reach you. Just be patient for it to come back.

Is the fault still present?

If there is no fault anywhere but your WhatsApp still does not work, you will know that the fault is with your mobile. In this situation, you will have to Check why the app is not sending messages nor receive them. We recommend the following solution options:

Force close when your whatsapp is not working

En Android, you can force stop the app if it is currently frozen, regardless of the problem it may be temporarily having. Long press on the app on the home screen. That is, you need to long press the WhatsApp icon on your mobile phone screen and tap on the information icon.

Once here, choose «Force stop«. If this sounds complicated, you can also follow these steps:

• Step 1:: Go back to cell phone settings.
• Step 2: Open the apps section.
• Step 3: Find WhatsApp in the application list.
• Step 4: Tap the App to open settings and options.
• Step 5: Choose the button that says: "Arrest".

Once you have done this, restart whatsapp and test to see if the messages have been sent now or if it is already working normally.

Restart your phone when your WhatsApp is not working

This is usually something we do on a regular basis and it doesn't always work, but sometimes it does. It's simpler than all the other tips and Tricks, and it only takes a few seconds. Each mobile is rebooted in a "way» different, but turn it off and on again after a few minutes to see if it works now or not.

Check the database when your WhatsApp is not working

A common problem we encounter when WhatsApp is not working or when we think it is not working is that notifications are not reaching us. You may have been without messages for several hours and you think it is down or corrupted, but no, it is still working and when you open the app, everything comes to you at once.

You may have enabled background data restriction options. This means that apps that are not open and They don't work until you open them. You won't receive notifications despite hundreds of pending messages.

You need to check whether background data is enabled or not as follows:

• Step 1:: Access your mobile phone settings in the open section or applications section.
• Step 2:: Choose the option Applications /Administrator of applications
• Step 3:: Find WhatsApp app in full list
• Step 4:: Look for the option Open configuration
• Step 5: Go to the section «Use of data«.
• Step 6: Seeks "Basic data» and activate the option.

So you can receive notifications even if you are not using the app.

Check that the app is updated when your WhatsApp does not work

You should check that your WhatsApp version is updated and installed. These updates are usually done automatically, but you can check them in the app store you are using, Google Play Store or App Store.

On Android

• Step 1:: Opens Google Play Store from your mobile phone.
• Step 2:: Tap on the top left of the screen.
• Step 3:: Choose the option My applications and games.
• Step 4: Find WhatsApp on the list.
• Step 5: Check for pending updates.
• Step 6: If so, press "To update".

On iOS

En iOS You can also see if WhatsApp is pending an update or if you have the latest version. From the App Store, you can see the pending updates.

• Step 1:: Go to the App Store from your mobile phone.
• Step 2:: Tap the photo at the top right.
• Step 3:: Move up. You will see available updates.
• Step 4:: Check that WhatsApp is not there.
• Step 5:: If you have a pending update, update it.

Uninstall and reinstall WhatsApp

Try uninstalling and reinstalling WhatsApp if none of the above solutions work. If you have Internet, the blockade will not be global and everything will work fine, it could be a problem with your application or something goes wrong from time to time. Before uninstalling, make sure you have a backup of all your chats.

• Step 1:: Open WhatsApp on your mobile phone.
• Step 2:: Tap the three dots in the top right corner.
• Step 3:: Open the app settings.
• Step 4:: you must go to the section download from the menu.
• Step 5:: Look for "Backup«.
• Step 6:: You will see the latest backup locally and on Google Drive, along with its size.
• Step 7:: Press the button "Save"

You will have to wait a few minutes for it to WhatsApp backup is done correctly. Weather It will depend on the weight of the item and may take longer if you have several concerts.

Once the process is complete, you can uninstall the app from your mobile phone and go to the App Store to download it again. Remember to select “Restore backup» when you log into WhatsApp after downloading the new app on your smartphone.

Other causes and solutions when Whatsapp does not work

Now, if none of the alternatives and solutions worked, you can try the following methods below:

You can't install WhatsApp on your Android or iPhone smartphone

If you want to download the latest version of WhatsApp, you must have a smartphone with Android version 4.0 onwards or a iPhone with iOS 11 and later.

• You can download WhatsApp for free from Google Play Storeo Apple App Store

If you are trying to install the WhatsApp application from the WhatsApp website, you will need to enable the option Unknown sources in your settings.

• Step 1:: Go to Settings> Applications and search for your mobile browser.
• Step 2:: Enables installation from unknown sources. Of course, that's not a problem if you get it from Play Store.

You don't have the WhatsApp activation code

If the installation went well, but the automatically generated message with your activation code does not arrive, you should be sure that you entered your phone number correctly. Check that you have chosen the correct country from the drop-down list.

You must choose the country where your phone number was obtained, which is not necessarily the country in which you reside. If you still do not receive the code, try requesting a voice call. This way, a computer will read the code to you over the phone.

Please note that you must have a SIM card to sign up for WhatsApp. Also, you can only use WhatsApp with one phone number and on one device at a time.

It sounds obvious, but you need to make sure you've used the correct number and the correct international dialing code.

WhatsApp not working on login

WhatsApp connection issues are usually caused by your Wifi connection or your network data connection. If you are unable to send a message, here are some solutions:

• Make sure your smartphone is on.
• Install the latest version of the app from Play Store (link above).
• Check your Internet connection, Wifi or 4G (in Settings > Wireless & Network).
• Make sure that an application Task Killer does not affect WhatsApp.
• Clear the app cache (Settings > Applications > WhatsApp > Clear cache).
• Finally, the most extreme solution: uninstall the app and then reinstall it.

Sometimes WhatsApp has server issues. If you suspect that WhatsApp is not working because the service is down, you can go to the WhatsApp Twitter account, where updates about outages are provided.

WhatsApp does not recognize contacts

There are several reasons why WhatsApp won't recognize your contacts. So here's a simple checklist to make sure:

• Make sure you have the correct numbers for your contacts (the ones they use for WhatsApp).
• Make sure they are currently using WhatsApp.
• Make sure you have the latest version of WhatsApp.
• In your contacts list, make sure all your contacts are “visible» y / o «searchable»«.
• In your contact list, make sure that all your contact groups (friends, family, colleagues, etc..) be «visible" I "searchable«.

WhatsApp has duplicate contacts

Although this problem has largely been eradicated thanks to WhatsApp updates, you may still have duplicate contacts in your address book.

Problems with “Last seen”

It's a simple way for WhatsApp to tell you the time your interlocutors last checked your message, or simply open the conversation in the app.

If you can't see the timestamp «last seen» in a conversation, there may be several reasons. If you turned off the Visa in the Settings > Account > Privacy > Last Seen time, you also won't be able to see other people's latest views.

Here's how to turn the "last seen» from WhatsApp on Android and iOS:

If the problem is only with one or more contacts, it may mean that they have disabled the Last Seen feature in their WhatsApp settings. If they continue to receive and respond to your messages, they certainly are.

The last possibility is that a contact has blocked you. If your messages never get past the single grey check mark, then it's more likely that you've been blocked. If you can't see any changes to the contact's profile either, then you've probably been blocked.

Problems with voice calls when WhatsApp does not work

If you are experiencing poor quality voice calls or are unable to make a phone call at all (both incoming and outgoing calls), it is almost certainly due to your internet connection. Voice calls are made over Wifi or mobile data.

Make sure your connection is good. If you're using mobile data, you'll need at least 3G. Also try disconnecting and reconnecting to the network. The problem may not even be with you; the person you're talking to will also need to make sure they have a good connection.

You can't listen to audio messages when WhatsApp is not working

This could be related to the proximity sensor that WhatsApp relies on. It's located near your phone's camera. It faces forward and detects when you hold the phone up to your ear.

If the sensor is activated, the sound will play through the earpiece speaker very softly. You should make sure to keep your phone away from your face and the sound should come from the normal speaker. Check that the volume is turned up as well.

You can't upload videos or photos when WhatsApp is not working

To fix this you need to do the following:

• Go to Settings> Data usage and check if auto-download of media files is enabled only when in Wifi mode.

If this is the case, you will need to connect to a Wi-Fi network or activate automatic download of mobile data and/or roaming.

These settings may affect your ability to upload photos and videos. The alternative, as is often the case, is to restart your router if you're on WiFi and restart your phone as well.

WhatsApp does not work in other countries

If WhatsApp is blocked in your country, there is a solution. Use a VPNYou can find out what a VPN is, why you need one, and how to get one on the web.

You can't save photos to send to another contact when Whatsapp is not working

To solve the problem of saving photos to send them to another contact when WhatsApp does not work, do the following:

• Step 1:: Long press on the image of the photo you want to share and a right arrow will appear at the top right of the page.
• Step 2:: Press this key and you can select the contact with whom you want to share the image.

NOTE: : With this solution you can easily transfer photos to WhatsApp

Messages not sending when Whatsapp is not working

If you are unable to send or receive WhatsApp messages, it is definitely a problem of poor internet connection. But if you are sure that your phone is connected to the internet, try to fix the problem by following the steps below:

• Step 1:: Try restarting your phone or turning it off and on again
• Step 2:: You must complete the initial SMS verification process for WhatsApp.
• Step 3:: The contact number you are trying to send on WhatsApp has not been saved correctly on your phone

Check when WhatsApp is not working or crashing

First of all, we also advise you to try the following two solutions:

Download the latest version of the app

If you can't find the options you're looking for in WhatsApp or the app isn't working as it should, make sure you've installed the latest official version of WhatsApp available on the Play Store or Apple App Store on your device.

• Also try clearing the app cache by going to Settings > Application > WhatsApp > Memory > Clear cache.

This is how to clear an app cache on Android.

Check your internet connection

It may sound strange, but in some cases the problem is right in front of your eyes. The Internet connection fails or is not enabled on the device. So make sure you are connected to a Wi-Fi network or have activated mobile data and check that the app works as it should.

Problems with setting up and using WhatsApp

These can also be the cause of problems when WhatsApp does not work. Let's see what they are:

Problems installing WhatsApp on your smartphone

• Step 1:: To download WhatsApp, you must have a smartphone with at least Android 4.0. To check your phone's version, head to Settings > About phone > Android version.

NOTE: : Also make sure you have enough space to install the app. Note that to install WhatsApp, you also need to have a phone number.

• Step 2:: If you have any problems with Play Store during installation, you can delete the data: Settings > Apps > Google Play Store > Storage > Clear data.
• Step 3: Please clear your Play Store data and try again.

Install WhatsApp on a tablet without Root or 3G

If you have a tablet that only works with Wifi, you normally can't install WhatsApp, but there is actually a very simple trick to do so, such as placing a phone number where the WhatsApp verification message will arrive.

I also remind you that since the arrival of WhatsApp Web You can use the application directly on the screen of your PC or Tablet and chat comfortably with your friends. We recommend using this web version only if you have a good WiFi connection.

You may be interested in reading about: How to Open WhatsApp Backup on PC

Conclusion

As you will see, the solutions presented will help you a lot when WhatsApp does not work. We recommend that you apply each one depending on the type of error that occurs on your mobile. We hope that this guide is helpful and that you can solve your problem.