Sometimes, due to internal errors, Windows 10 starts showing the error message "USB\DEVICE_DESCRIPTOR_FAILURE", this problem prevents you from using devices USBThis error is very irritating and may occur after every 30 seconds so it is quite annoying and may also lead to many other issues especially if your USB devices suddenly stop working due to this error.
If you are facing USB device_descriptor_failure issue, read this article and apply the solutions given below to make your Windows 10 PC/computer error-free.
What causes the usbdevice_descriptor_failure error?
There are a number of reasons why Windows 10 fails to recognize the USB device and displays the USBDEVICE_DESCRIPTOR_FAILURE error. Some of the most common ones are:
- Due to outdated and corrupted USB device drivers
- The USB device is damaged or outdated
- USB selective suspend settings can also cause the error
- Due to a virus infection or malware
How to fix usbdevice_descriptor_failure error?
Depending on the cause of the problem, there is a specific solution that we can apply to fix the usbdevice_descriptor_failure error on our computer. Below we show you 6 methods that you can try to try to solve the appearance of this error:
Method 1: Disable USB selective suspend settings
By disabling USB selective suspend, we can prevent the system from putting the USB port into low power mode (the main cause of the usbdevice_descriptor_failure error in Windows 10).
Follow the steps below to disable the USB selective suspend setting:
- Open the run dialog box (press Windows + R), writes Control panel at the run dialog box and click Accept
- Then click on the Control panel and then click Security system
- Then click Energy options
- Expand Show additional plans clicking on it
- Then click Change plan settings and click again Change advanced power settings
- Now, you must expand the USB configuration and USB selective suspend settings by clicking on them.
- Choose Disabled for both With battery and then Connected in settings
Method 2: Use the Hardware and Devices troubleshooter
In this method, we will run a Devices troubleshooter to fix the usbdevice_descriptor_failure error. To run the Devices troubleshooter on Windows 10, apply the below-given options:
Option 1
- Open the search box and writes problem solving in the search bar. Select Troubleshooting from the list.
- Choose View all in the top left-hand corner.
- Then click on Hardware and devices and follow the instructions to finish troubleshooting.
Option 2
Go with the new troubleshooting tool launched by Microsoft. This universal troubleshooting tool will help you get rid of a variety of Windows 10 issues.
Follow the steps below to run the Windows 10 troubleshooter:
- Open the application Configuration and then browse through Update & Security > Troubleshoot.
- Then click Hardware and Devices and click on the problem solver.
- The problem solver It will take a few minutes to complete.
- After completing this troubleshooting process, restart your computer.
Method 3: Update your BIOS
By updating your system BIOS, you can fix this error, this process is different in different BIOS. Download the latest BIOS version from your motherboard manufacturer's official website and follow the instructions on the website.
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Method 4: disable fast startup
According to some professionals, the option of quick start boots the system very quickly and therefore external devices are not detected before the boot completes and this results in usbdevice_descriptor_failure error.
To fix this, follow the steps below and disable Windows 10 startup:
- Go to Control panel and click on the icon Energy options.
- On the left side, click on the link Choose what the power buttons do.
- Then click on Change settings which is currently not available.
- Go to section Shutdown settings and uncheck Enable fast startup.
- Then click Save Changes y restart your computer to apply the changes.
Method 5: Modify the power management settings for the USB root hub
- Open the run dialog box by pressing the Windows logo key and R simultaneously.
- In the run box, type devmgmt.msc and press the Enter key.
- Click the down arrow to Expand Universal Serial Bus Controllers.
- Then right click on the option USB Root Hub and click Properties
- Go to the tab Power management and uncheck Allow have the computer turn off this device to save power, and then click OK.
NOTE: In case you have more than one USB root hub, you need to repeat the above steps a couple of times.
Method 6: Try to update the USB driver
Outdated or corrupted USB driver may cause usbdevice_descriptor_failure error, so it is suggested to update the USB driver:
- Open the run box by pressing the keys Win + R simultaneously.
- In the run box, type: devmgmt.msc and press the Enter key to open the Device administrator.
- Now, you need to click on the Universal Serial Bus Controller and find the USB device with or without a yellow exclamation mark.
- After finding the USB device, right click on it and choose Update Driver
- Choose Browse my computer for the driver software and then select Generic USB Hub
- Finally, click on Next and Windows 10 will update the USB drivers.
- Restart your PC or laptop and check whether the Windows 10 issue is resolved or not.
Final words
El usbdevice_descriptor_failure error This can be caused by a variety of issues on your system or device, so you should try all the methods we have presented until you find the one that can fix the problem. If none of the methods can fix the problem, it is likely that the USB device itself is damaged. To test this, follow this tutorial and try another USB to make sure this is not the case.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.