
Would you like to know why the touch mouse not working on your laptop? Are you having trouble moving the cursor on your laptop? Don't worry, here we bring you some quick and easy solutions to overcome this problem. We invite you to stay with us.
Touchpad not working – Suggested solutions
Does your cursor get stuck when you're using it? This is probably one of the most frustrating problems you can cause to your laptop. Unless you have an external mouse handy, navigation will be limited to the keyboard shortcuts.
Also, a stuck cursor is not solved by turning it off and on again, you will have to find the combination of commands o Function keys that will reactivate the touchpadIt is also possible that someone else has disabled it through the settings Windows inadvertently.
Here you can learn about: How to Fix a Wet Touch Screen on a Mobile Phone
Similarly, many computers portable allow you to disable the touchpad, either by using a dedicated button, a key combination, or through the BIOS. It is also very easy to accidentally press this button and then wonder why the touchpad is not working or moving. We look at the solutions
Solution 1: Locate the touchpad key on your keyboard
- Step 1:The first thing you should do is check if a button on your keyboard has an icon that looks like a touchpad.
- Step 2:: Tap it and see if the cursor moves again.
NOTE: : If not, check the row of function keys at the top of the keyboard (F). Many of them have icons, so look for the one that matches the touchpad, usually it's the key F7, but it could be F5 o F9.
It is unlikely that a single press of this key will be enough. However, in most cases, you will also need to hold down the key Fn (at the bottom of the keyboard) along with the corresponding function key for your cursor, Fn + F5 / 7 or 9.
Solution 2: Check Windows settings if the touchpad is not working.
To check if your touchpad has been disabled in Windows, follow these steps:
- Step 1:: In the search box on the taskbar (or Start), type mouse and then open the option Mouse Settings.
- Step 2:: Under Related Settings, click Additional mouse options, in the window that opens, go to the last tab of Hardware and make sure your mouse is highlighted.
- Step 3:: Choose Properties At the bottom of the window, in the new window click on Change settings at the bottom. You may be asked to enter your password. If you are not prompted, on the tab Controller you should see the option Disable device. Click on it, then a second time to reactivate it.
Solution 3: If the touch mouse does not work, check the LED on the panel
Some HP computers have an LED in the upper left corner. If yours is lit, it means the touchpad is disabled. Simply double-tap it to activate it.
Solution 4: Reactivate the panel if the touchpad is not working
If the touchpad does not work, it will not be possible to reactivate it. It will be necessary to go to the services of a technician to change it safely. In all other cases, there are solutions to implement to reactivate the Touchpad.
First of all, it is worth checking whether the blocking is not simply due to accidental deactivation by pressing the wrong key. To reactivate the touchpad, you will need to find the key in question and press it again. But this manipulation does not always work.
In fact, some models require a key combination to unlock the pad. This usually involves press the Fn key and one of the F keys on the top of the keyboard. If you look closely at these keys, you'll usually find an icon that identifies the touchpad.
- E.g.: On Lenovo laptops, it will be necessary to press Fn and F8, while at Dell it will be Fn and F3. It all depends on the model of your laptop.
Some touchpads also have a built-in switch, most often on the top left. You can also try double-clicking this switch to wake up the pad.
The touchpad can also be reactivated by accessing mouse settings. To do this, you will need to select the following:
- Step 1:: you must go to «Devices» in the Windows menu.
- Step 2:: then in «mouse and touchpad«
- Step 3:: and finally in «Additional mouse options«.
- Step 4:: Then go to the “Mouse Properties«, select the touchpad and activate it before saving changes and restarting the computer.
If the problem is with the driver software, you will need to do the following:
- Step 1:: you must go to the menu of the device administrator, select the touchpad.
- Step 2:: Then you need to go to the device properties and then to the driver tab and update it.
NOTE: : If the problem persists, it may be due to the update and a driver conflict. In this case, Select «recover driver«.
Finally, if you are used to using other mice, this could also cause the problem. In this case, it is necessary to remove the drivers for these other peripherals.
Solution 5: Make sure Windows is not blocked if the touchpad is not working

To make sure the problem is with your touchpad, first make sure Windows isn't locked. Press the Windows key on your keyboard and see if the Start menu appears on the screen.
- Solution 1: Not showing up? Then Windows is stuck. Press and hold the power button for about 10 seconds to turn off your laptop. After restarting your laptop, the problem should be resolved.
NOTE: : Does the menu appear? Then Windows is not blocked and we can move on to solution 6.
Solution 6: Locate the touchpad button
Some laptops have a physical button above or next to the touchpad. Useful when you want to temporarily disable the touchpad, but very annoying if you don't. This button is less and less present on recent laptops. Usually, you just use the key Fn (located next to the Windows key) in combination with one of the function keys.
A satisfactory solution: Try locating the touchpad button on your laptop and then press it. If the touchpad still doesn't work, continue to the next step.
Solution 7: Disconnect external devices if the touchpad is not working
- Step 1:: Unplug all external devices connected to your laptop.
NOTE: : Sometimes a mouse or trackball automatically disables the touchpad.
- Step 2:: Reconnect the external devices
NOTE: : If unplugging your external devices didn't solve the problem, you can plug them back in if you want. In fact, we even recommend you do this in the next steps, as it's much easier to navigate Windows with a mouse.
Solution 8: Check the settings if the touchpad is not working
Now that we know the problem is not with the external devices, it is time to check the mouse settings. Follow these steps:
- Step 1:: Click the Start button at the bottom left of your screen.
- Step 2:: Then click on Configuration, this icon is recognizable by the settings figure.
- Step 3:: Click Devices.
- Step 4:: From the left menu, select Mouse and Touchpad.
- Step 5:: Make sure the touchpad is enabled. If not, enable it by clicking the button.
- Step 6:: Check if your touchpad is working. If not, please proceed to the next method.
Solution 9: Check drivers if touchpad not working
The problem is most likely with the mouse driver, i.e. your mouse driver is outdated or missing. So check your drivers and try to update them if necessary.
Solution 10: Repair your laptop
If none of these solutions work, it is very likely that your touchpad is faulty. We recommend that you have it repaired by a specialist. Your local computer store, for example. If your laptop is still under warranty, it is best to contact the store where you bought it. Touchpad problems are usually covered by the manufacturer's warranty.
Other suggested solutions
Now, let's look at some other suggested solutions that you can use if your touchpad is not working properly, getting stuck, and completely disabled:
Solution 1: Do a quick functionality test if the touchpad is not working
One way to quickly determine if your touchpad is not working is to test its functionality in the recovery environment. If you have not deleted the recovery partition you can do the following:
- Step 1:: start the computer by pressing the key F10 several times (this option is for a laptop V). You can also boot the system with the recovery disc inserted in the drive.
- Step 2:: Once the reinstallation options are displayed, basic pointing and clicking functions should normally be assigned to the touchpad and left touchpad button.
NOTE: : If this does not work, your computer will need to be repaired. If this test does not reveal any hardware failure, you should refer to the troubleshooting procedures below, depending on the type of problem encountered.
Solution 2: The touchpad is not working at all.
To fix this problem, you will need to connect a mouse USBIf the USB mouse is working, simply unplugging it may bring the touchpad back to life. Otherwise, reconnect the USB mouse and make sure the touchpad is enabled. Follow these steps (this option is for a laptop) V):
- Step 1:: Click Home, writes VAIO Control Center and then press Enter.
- Step 2:: Expand section Keyboard and mouse.
- Step 3:: Double click Integrated pointing device.
- Step 4:: Make sure this option is enabled.
Reinstalling the touchpad driver:
- On older models, you may need to locate the driver in the folder C:\ Drivers or C:\Windows\Drivers.
- In recent models, you can run VAIO Recovery Center – Reinstall programs and drivers.
Resetting BIOS settings to default values
- Step 1:: Restart your VAIO computer and press the key F2 several times until you enter the BIOS setup screen.
- Step 2:: Then press F9, then press ENTER.
- Step 3:: Press F10then press ENTER.
NOTE: : If the problem occurred recently, use the option System Restore to restore the system to a date before the problem occurred.
Solution 3: Touchpad not working when one or both buttons are unresponsive.
If only one of the buttons is not responding, the touchpad settings may be corrupted or functions may have been disabled on the control panel. In this case, you may be able to correct the problem by reinstalling the touchpad driver.
- On older models, you may need to locate the driver in the folder C:\Drivers or C:\Windows\Drivers.
- In recent models, you can run VAIO Recovery Center – Reinstall programs and drivers.
If the problem persists you should do the following:
- Step 1:: click Start - VAIO Control Center – Keyboard and Mouse – Integrated pointing device – Configuration.
- Step 2:: Check the panel Mouse Properties to see if different functions have been assigned to specific buttons.
- Step 3:: The button Predetermined restores the touchpad to its original settings.
Solution 4: The cursor moves in the wrong direction and behaves erratically.
Check to see if there are any other pointing devices connected to the computer, and if so, disconnect them to ensure that they do not interfere with the proper functioning of the touchpad. If the problem persists, follow the troubleshooting procedure»
The touchpad does not work at all" starting at "Reinstalling the touchpad driver«. If the touch pad is not working and remains visible, and moves while you are typing, please follow the steps below:
For Windows 7:
- Step 1:: Click the Start button.
- Step 2:: Choose VAIO Control Center listed All investment programs.
- Step 3:: Expand Keyboard and mouse.
- Step 4:: Choose Pointing device.
- Step 5:: Click Advanced.
- Step 6:: In the tab Pointer options, check the option Hide pointer while typing.
For Windows Vista:
- Step 1:: Click the Start button.
- Step 2:: Choose VAIO Control Center listed All investment programs.
- Step 3:: Expand Keyboard and mouse.
- Step 4:: Choose Integrated pointing device.
- Step 5:: Click Open, then click in Settings ...
- Step 6:: In the tab Pointer options, check the option Hide pointer while typing.
Solution 5: Activate your panel if the touchpad is not working
- Step 1:: Simultaneously press the keys Windows + R on your keyboard, type Cpl and click Accept to open the window Mouse Properties.
- Step 2:: Click on the tab Hardware, then select your touchpad and click Activate.
NOTE: : If you trackpad It is already enabled, you can click on Disable and then enable it again.
- Step 3:: Click Apply y Accept to validate your choice.
Now test if it can work normally after activation. If the problem persists, continue to the next step to install the necessary driver.
Solution 6: Update the panel driver if the touchpad is not working
If you have already activated your touchpad but the problem persists, you should check if you have installed the latest driver for your touchpad, as it will stop working normally without the necessary driver.
To make the process of searching for drivers easier and save some time, you can use the tool DriverEasy (download it here) to update your drivers, it will automatically detect your system and find all the latest drivers you need.
All drivers come directly from the manufacturer and are certified and reliable.
FREE version or PRO version of Driver Easy is available, but with the Pro version, you can automatically update all your outdated or corrupted drivers with just two clicks. Follow these steps to use it:
- Step 1:: Download and install DriverEasy from this LINK.
- Step 2: Run Driver Easy and click Scan now. Driver Easy will scan your PC and detect all problematic drivers within a minute.
- Step 3:: Click the button Update next to your touchpad marked to download the latest driver. Then, you need to manually install it on your PC.
NOTE: If you have updated Driver Easy to the PRO version, just click the button Update all for download and install automatically the correct version of any outdated, corrupted, or missing drivers on your system.
If you have any problems using DriverEasy PRO, you can contact Driver Easy support team at support@drivereasy.com.
- Step 4:: Restart your PC to make all changes take effect, then you can test whether your touchpad can work normally now.
Usually, after activating your touchpad and updating the driver, your touch mouse can return to normal. But if the operations do not work, you can contact the support team of your PC manufacturer, because the problem may also be with the hardware, you need to repair your PC.
The best alternatives you can use if your touchpad is not working
Keyboards with an integrated touchpad are a great alternative that you can use if the touchpad is not working properly on your laptop. That's why we bring you these very feasible and useful options that can get you out of a tight spot.
1. Jelly Comb Ultra-Slim Multimedia Bluetooth Keyboard CP006912
El Jelly Comb Bluetooth keyboard CP006912 It has fairly traditional dimensions: 42,8 x 12,5 x 1,5 cm for 370 g. It is one of the best alternatives you can use if your touchpad mouse does not work and forget about the wired keyboard for the desktop computer and at the same time be used for the tablet or mobile phone. The best of all is that it comes with a touchpad mouse.
It can connect to three devices simultaneously thanks to its three Bluetooth channels. It has a micro USB charging cable and a silicone protective case. The lithium battery is built-in. It can be paired with the connected TV as it is multimedia.
The multimedia Bluetooth keyboard Ultrathin Jelly Comb CP006912 is among the best Bluetooth keyboards with a built-in touchpad. It was developed based on consumer testing and reviews.
- Advantages: a truly functional and lightweight keyboard.
- Disadvantages: Lithium batteries are prohibited on airplanes, in the cabin and in the cargo hold.
2. Rii BT11 Ultra-Slim Keyboard with Touchpad
This keyboard Rii BT11 Bluetooth can be used in Android and Windows, but also in Playstation y Mac OS. The best idea the brand has had is to transform the computer's wireless keyboard into a laptop keyboard, in order to integrate the mouse into the Bluetooth keyboard using the touchpad.
The problem is that the touchpad is less accurate than the mouse, it is enough for office work, but for games the mouse is necessary. The comparison was made with the participation of consumer testers.
- Advantages: Turn tablets and smartphones into laptops – no need to add a mouse.
- Cons: It's not the best keyboard even for a casual gamer.
3. AZERTY Bluetooth keyboard with touchpad
Like most brands that offer Bluetooth keyboards that can be used with multiple media and in different locations, the 1-for-one Bluetooth QWERTY It has a touchpad that replaces the mouse. Its dimensions: 25,8 x 17 x 0,6 cm for a weight of 263 g make it an object that fits in a large bag or a tote.
The Keys are silent in compared to most other keyboards. Ultra thin, It has feet to raise the front of the keyboard and have a better understanding of the letters. It is compatible with all mobile phones and tablets.
Keyboard QWERTY is among the best Bluetooth keyboards in our comparison table because it is an excellent option that you can use if your touchpad is not working.
- Advantages: Fits all Bluetooth devices that work with a keyboard.
- Disadvantages: the range is usually smaller than stated; still a bit bulky.
Why touchpad mouse not working?
Most laptops have an often unrecognized button to turn the touchpad on and off. The most common cause of the touchpad getting stuck is accidentally pressing the key, which can be solved very easily. However, this reason, unfortunately, is not the only option when the touchpad no longer works.
Here you can read about: Touch Screen Not Working. Causes, Solutions, Alternatives
In fact, it is also possible that another computer user has disabled the touchpad via the settings, which is a lesser evil, as it is also quite easy to solve.
Alternatively, the problem could be with the touchpad driver. In this case, there are two situations: either your touchpad driver is outdated and therefore no longer allows it to function properly, or during a software update, the driver version change has caused a conflict between the touchpad drivers.
Finally, it is also possible that your touchpad is physically damaged.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.