Internet Keeps Disconnecting. Causes And Solutions

In this new era of working from home, a reliable internet connection is as important as your job itself. That's why when the internet keeps disconnecting, you must take action on the matter and try to resolve it as quickly as possible, so as not to affect your work.

An internet connection that randomly stops working at any time, is not just a minor inconvenience, it is affecting your daily livelihood. Unfortunately, connection issues can be caused by inconsistent speeds or an outdated router.

Your connection issues may even stem from a much larger problem that may be occurring with your service provider. To help you resolve these issues, we've compiled a list of symptoms, diagnoses, and solutions.

The Internet Keeps Disconnecting

If you are completely tired of unreliable service, you can always switch providers. If your provider is offering you mediocre service, don't think twice. There are plenty of providers on the market that can offer excellent internet services.

Let's look at some reasons why your internet keeps disconnecting, with their respective solutions.

Internet speed is too slow

Your connection can slow down if you have too many devices using too much bandwidth simultaneously. This problem is especially likely if you live with several people, a large family.

Wireless devices may even disconnect from the Wi-Fi network in these cases. For example, meetings Zoom On a 15-25Mbps wireless connection, you may experience stuttering or disconnect entirely as others stream movies and play online games using the same network.

How can this be resolved? Run a speed test with a wired device to see if it's getting close to the speeds advertised on your plan. Then run the test again with a wireless device.

If both tests show the correct speeds for your plan, take a look at all of your internet usage and compare it to your plan. If your plan falls short, call your internet provider to request a faster internet package.

The important thing at this point is that you really know the speed you need in your home, taking into account all the devices you connect to your network.

The modem has connection problems with the provider

Your Internet may randomly disconnect because you have a modem that is not communicating properly with your Internet Service Provider (ISP).

A modem is a necessary component of your Internet connection, as it translates signals from your Internet provider into data that your devices can use.

Sometimes problems arise that are out of your control, such as neighborhood issues that cause your modem to disconnect. Other problems may be on your end, which you can fix.

Check the connection from your modem to your ISP's gateway. You may see a cable connecting your modem to a wall outlet or a cable sticking out of a hole and ending in your modem.

If everything is OK, contact your ISP to see if the modem is receiving and transmitting a signal properly. If not, customer service can troubleshoot the modem remotely and/or send a technician if necessary.

You should keep in mind that if you need high speeds on your internet, you need a modem that is capable of that speed. This, of course, must have been provided for by your internet provider.

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Your Wi-Fi router is not updated

An old wireless router is a common culprit for connection issues. If you've just purchased a smartphone that supports Wi-Fi 6, you won't see fast Wi-Fi 6 speeds if you connect your phone to a slower Wi-Fi 4 router.

Even a router that's only a couple of years old may be lagging behind today's speeds.

Wi-Fi 6 also known as 802.11ax o Wireless AX, is the last of the six Internet protocols. Having a router that uses either the Wi-Fi 5 or Wi-Fi 6 protocols ensures that you will get optimal speeds and better performance when there are multiple people on your Wi-Fi.

The Wifi standards are as follows:

• 11ax (WiFi 6)
• 11ac (WiFi 5)
• 11n (WiFi 4)
• 11g (Wi-Fi 3)
• 11b (Wi-Fi 2)
• 11a (Wi-Fi 1)

Before investing in a new router, tomato There to research different router options and read reviews. Make sure the router you choose supports Wi-Fi 5 or Wi-Fi 6, which are the most current.

802.11 is a standard for wireless LANs (WLANs). Letters usually follow the last digit, such as 802.11n and 802.11ac, which describe the generation and frequencies used.

The cables are defective

Your internet will still disconnect if you have old or damaged cables. Regardless of what type of internet you have, you will need one of three different cables to connect your modem or wireless gateway to your internet connection.

You'll also need another cable to connect a standalone router to a standalone modem. There are three common types of cables for most home Internet connections:

• Coaxial cable: Connect a modem or wireless gateway to the cable network entering your home.
• Telephone cable: Connect a modem or wireless gateway to a telephone line coming into your home.
• Ethernet cable: Connects a standalone modem to a standalone router. Ethernet cables also connect computers, gaming consoles, set-top boxes, and more to a router or wireless gateway.

If one of these cables isn't working properly, your entire network can be affected. Either your Internet won't work at all or it will work very unreliably, leaving you exhausted as the connection keeps dropping.

To resolve this, make sure all cables are connected and firmly in place. If you suspect they are damaged, replace them with newer cables if you can - they are not that expensive and will save you a headache.

Your network is experiencing technical difficulties

Your Internet may keep going out for a number of reasons: Your ISP has poor network coverage, has weak infrastructure, or has technical issues that need to be resolved.

There are a number of technical issues that can occur on the ISP side, which can affect your internet service. Depending on the type of internet you have, the cause could be related to network congestion, the installation at your home, or even bad weather.

If you find that the problem is with your service provider, call them and report the problem. If the problems persist, change providers for better service.

Disconnection problems with fiber internet

Fiber optic internet is by far the most reliable connection you can get. It runs over cables filled with glass fibers, which greatly reduces the chance of outside interference.

But because the fibre is buried underground, it could be vulnerable to damage if construction is taking place nearby. In recent years, there have also been problems with “micro-trenching”. Fibre cables are left exposed at street level because installers bury them shallowly.

Typically, if you have fiber optic internet, you will see very few connection issues. But if you do have problems, you should call your ISP. They should resolve the problem immediately.

Cable Internet disconnection issues

Cable Internet relies on area-wide infrastructure, which means speeds may slow during peak usage times, typically between 7 p.m. and midnight.

You may notice a slower connection when more of your neighbors are connected to the Internet at the same time, especially if you live in a densely populated area.

You may also experience random disconnections if your ISP cable is not properly connected to your modem, if roots damage the cable coming into your home, etc.

If you are experiencing connection issues with cable internet, make sure the nut on the cable connector is tight against the modem and that the cable itself does not move in place.

If the cable seems secure, contact your provider. Your connections may need repairs or your modem may need replacing. You may need a faster plan if you experience disconnections due to neighborhood network congestion.

DSL Internet disconnection problems

DSL Internet runs over copper telephone wiring, which degrades in quality over long distances. Therefore, you'll get slower speeds and unreliable service if you live far from your ISP's central network node.

This type of technology is also affected when the wiring is old or the sockets are very old. The recommendation in these cases is that you migrate to better technology, cable or fiber optic.

Fiber is relatively new and scarce, so if it's not available in your area, upgrade to cable Internet.

Disconnection problems with satellite Internet

Satellite Internet is available virtually anywhere because it sends a signal from space. But this very feature is its weakness, as it is more likely to be subject to interference, especially in winter, with snowfall and rain.

If you live in a place where rain and snow are a regular occurrence, satellite internet won't be a good option. You're better off switching to another technology. We recommend cable, fiber, or DSL internet if any of these types of internet are available in your area.

Fixed wireless internet disconnection problems

5G home internet, 4G home internet, and fixed wireless internet all work through wireless cellular signals, which requires a nearby cell tower to provide service.

Just like with a cell phone, you may experience disconnections and service interruptions if there is network congestion or adverse weather conditions.

Nearby buildings or geographical features such as hills, trees, and mountains can also affect your connection.

The best thing to do in these cases is to live as close to a cell tower as possible. If that is not an option, you must then adapt to the times when the connection is good, or change technology.

Final Recommendations

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To help keep your Internet connection running smoothly, do the following:

• Make sure your Internet plan provides adequate speeds.
• Use a router certified for the latest standards, such as Wi-Fi 5 or Wi-Fi 6.
• Make sure all cables are secure and not damaged.
• Make sure your Ethernet cable is CAT 5e or more recent.
• Make sure your router has the latest firmware.

If the problem persists, call your provider and report the issues. You may also consider upgrading your internet plan or switching to a new internet provider that will provide you with more reliable service.