Telegram Not Working Properly. Causes, Solutions and Alternatives

Sometimes users of Telegram facing problems, such as stuck app, or loading issues. If you are a Telegram user, you know what we are talking about. Here we will present you the reasons why Telegram is not working properly, and their solutions.

Many users have also stated that the platform sometimes presents undelivered message errorsAlthough these errors and glitches are not common, it is good to be prepared for when they happen, and know what to do about it.

With over 500 million monthly active users, Telegram is gaining momentum among the most secure messaging apps in the world. Telegram offers its app on iOS, Android, macOS, Windows and web versions and seamlessly sync your messages across these platforms.

What Is Telegram And Why Use It?

Telegram is a messaging service, which is a cross-platform application. It has enhanced privacy and encryption features. This messaging app offers encryption between the client interface and the server. In the case of secret chat messages, there is also end-to-end encryption.

Telegram also supports self-destructing messages and group chats. This popular cross-platform messaging app has enhanced encryption and privacy features. It is also popular for its support for large group chats.

There are no ties of Telegram to any other social media app. It is also cross-platform, meaning there are versions available for Linux, Mac, Windows, Android and iOS. Telegram can also be accessed via web browsers.

Telegram Not Working Properly. Causes

As powerful as this messaging app is, you're likely to find yourself in situations where Telegram does not work correctly. Let's look at the main causes.

1. Internet connection

The first thing you should do if you notice that your Telegram desktop or mobile app is not working properly is to check your internet connection. Many of the problems that arise when using apps are due to a weak Wi-Fi signal or unstable 3G/4G/5G mobile data.

2. Device problems

Like all apps, when your Telegram is not working, it may be due to a momentary glitch in the operating system. There is a chance that your browser cache data, firewall and security app, or proxy server/ VPN may be disrupting the operation of Telegram.

3. Telegram server issues

Although Telegram has proven to be quite efficient in keeping its server up and running, server hiccups can occur, resulting in its users being unable to communicate through the app.

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Telegram Not Working on Android. Solutions

Telegram is a secure and reliable messaging app that can conveniently run on the Android mobile platform. It works on a cloud-based basis so you can access your messages worldwide on multiple platforms.

The messaging service is quite fast and has strong encryption features. Telegram It is ad-free and provides a fast messaging system for your Android device. It has become the top global competitor of WhatsApp.

Anyone who wants to fix Telegram's issues should get to work with the recommendations we will present below:

1. Check the operation of the Telegram server

The first and most important task is to verify There of inactivity related to your application Telegram, as the Telegram service may be facing issues.

The servers of this popular service are spread all over the world, just like Google, Facebook or WhatsApp. Users can check their downtime through various services, such as Downdetector.

You just have to put the word “Telegram” in the platform’s search engine, and you will see a page that specifies the platform’s connection problems, if any.

In addition, you will be able to see a brief history of Telegram crashes and issues, with a breakdown of the different platforms where the application is used. You can even check the status of Telegram by country, just by selecting the flag of the country where you are located.

2. Check Internet connectivity

If you are facing a blocking problem Telegram, a formal recommendation is to check the internet connectivity of the device. For this, it is recommended to check your data connection and Wi-Fi settings, and make sure that it is working properly.

In case Wi-Fi is not working, connect to the Internet using your mobile data. After checking all the basic settings for the Internet connection, it is also recommended to restart your device.

This action can restore all your settings from the beginning and helps to run the application smoothly.

3. Enable Telegram data usage in settings

You may have accidentally disabled Telegram's data usage in the Configuration from your phone. Your phone may also automatically limit data usage by apps.

To check this, do the following:

• Go to Configuration on your phone.
• Then go to “Connections".
• Then select “Use of data".
• In "Use of data", press "Manage application data".
• Now, find and select “Telegram".
• Here you can enable the use of mobile data.

4. Update Telegram

If you don't have the latest version of Telegram, you should update it before it becomes plagued with bugs. Telegram Telegram frequently updates its app to fix operational issues, so your Telegram problem may be caused by some bugs in an older version.

To actualize Telegram You just have to enter Google Play Store and check if the application has the “Update".

5. Delete cache data

• First, launch the phone settings on your device and tap on the “Applications«.
• Next, tap on the “Manage applications«.
• Then look for the Telegram option there and open it.
• Now, press the option «Delete data» located in the lowest section of your window.
• Then play “Clear cache and delete all data".
• When deleting, exit the settings and enter the application “Telegram".
• Next, log in to your Telegram account by entering your account credentials.
• Check that your Telegram is working properly.

6. Provide app permissions

Some applications need specific application permissions to run on a particular device. This may be the reason behind the problems you are experiencing Telegram.

You might have granted all the permissions to Telegram and enabled it on your device, but sometimes these permissions and actions get revoked due to the latest update and unknown bug issues.

In this case, it is recommended to provide all the program permissions on which Telegram works conveniently. To do so, follow these instructions:

• First of all, go to “Configuration".
• Now, press the “ sectionApp permissions".
• Then, activate these options:
  • Contacts.
  • Storage.

These two options are the most important for Telegram messaging worldwide. If disabled, you will have trouble connecting.

7. Turn off battery saving mode

Some users have reported that battery saving mode on your Android device interferes with the Telegram app. Try disabling this mode, with the following steps:

• Swipe your finger across the screen from top to bottom to activate the “Quick setup".
• Seeks "Power mode” and disable it.
• Check if Telegram now works correctly.

8. Uninstall and reinstall Telegram

In most cases, uninstalling and then reinstalling a program can help you fix several problems by eradicating bugs and harmful viruses. To perform both of these processes, follow these steps:

• Starts “Configuration”On your device.
• Navigate to the list of installed applications.
• Then, select the option “Telegram” and press the uninstall button. It will be located on the right side of the list.
• Let the system perform the uninstallation.
• After finishing the uninstallation, go to Google Play Store.
• Seeks "Telegram” and install it again on your device.
• Once the installation is complete, configure and check that the application works correctly.

9. Check VPN, proxy and DNS servers

In case you are using a VPN or proxy for your internet connection, it is possible that your VPN has expired or gotten corrupted. It could be one of the main reasons for not working or not connecting your Telegram services.

In this case, it is recommended to change the location of your VPN and then check if your Telegram starts working again. In case you are still having problems, disable them all and try connecting to the Internet with any other Wi-Fi connection.

At some point, the Google DNS may be the problem behind this failure as many users use custom DNS like 8.8.4.4 and 8.8.8.8 etc.

Fix the issue by creating the DNS and then connect to a supported one.

10. Change your phone's security settings

You may have installed a security app on your Android phone. You should check the settings in the security app and see if it has blocked Telegram.

In case Telegram is blocked by the security application, you just need to give it the necessary permissions so that it does not block Telegram.

11. Contact Telegram support

If you were unable to resolve your particular issue with Telegram through these methods, you can always send a request to Telegram Support, or send them a text message at Twitter.

Telegram Not Working In Browser. Solutions

Using the web version of Telegram is quite a good thing because you can have an instant conversation with a person and work at the same time. You don't have to use your mobile device every single time to check for new messages.

Simply create an account at Telegram website and start chatting.

However, some users have reported that their Telegram website is not working properly. They are facing a problem during login, message loading, connection, and more.

Most of the time, clearing the browser cache and allowing the Telegram web URL in the firewall can solve this problem. But, if your Telegram Web It still doesn't work, there are other factors behind it too.

Here are some steps you can take if Telegram Web does not work in your browser.

1. Restart the browser

Your browser may be the root of the problem. Try shutting down and restarting your browser. Open a new tab to use Telegram Web again and check if it works.

2. Use another browser

If your browser doesn't work with Telegram, try using another browser. On Mac, try Chrome instead of Safari, and on PC, try Chrome instead of Edge or Firefox.

We suggest you use Chrome, as it is the most widely used browser today, and the one with the fewest compatibility issues with other platforms.

3. Check your firewall settings

If you have a firewall on your device, you may want to go to the firewall settings and check if the Telegram URL is authorized. You may not have been able to access Telegram from your browser, because the firewall has added Telegram Web to its blacklist.

In Windows 10, a Firewall comes natively as part of the security package. You just need to go to its settings and check that Telegram is not blocked by it.

4. Disable your machine's antivirus

Are you using the antivirus on your device or PC? If yes, then turn it off for now. Sometimes, Antivirus takes the Telegram as spam or unauthorized site and blocks it from its server. So, in this case, disable the Antivirus and when you are done using the Telegram site, turn it on.

5. Clear the browser cache

Clear your browser cache to remove redundant data. This may be what is preventing Telegram Web from working normally. Once you have cleared your browser cache, restart your PC and try opening it. Telegram Web again.

To delete your browser cache, just go to your browser settings and look for the cache data section. There you will have the option to “Clear" or "Delete” the data.

Telegram Not Working On Desktop. Solutions

The Telegram desktop application is known as Telegram Desktop, and it can also present problems. Let's see what you can do about it.

1. Check the computer's Firewall

If your Telegram Desktop is not working, try checking your computer's firewall settings, the same way you did with the Telegram Web issues.

Check that the application is not blocked by the Windows 10 Firewall, and if it is, you should add it to its whitelist.

2. Update or reinstall Telegram Desktop

Check if your version of Telegram Desktop is outdated. If so, download the latest desktop version of the app. Telegram Desktop Official Website.

If you are already using the latest version, first try removing the app and clearing its data cache from your computer, then reinstalling the app.

3. Restart your computer

After trying the steps above, if your Telegram desktop app is still not working, try turning your computer off and on again.

These restarts usually normalize the applications.

Alternatives to Telegram

As we've seen, Telegram is not without its flaws. Fortunately, there is no shortage of messaging apps on the market, each targeting the various needs of today's end user.

Some provide chat capabilities to a broad user base. Others focus on delivering a seamless user experience, ensuring security and privacy, and optimizing business communication and collaboration.

It all depends on what you're looking for. Below is our list of Telegram alternatives.

1 Whatsapp

Chances are you know a thing or two about WhatsAppEven if you haven't used the popular chat app, you probably know someone who has.

After all, WhatsApp is used by over 1500 billion users worldwide. The free chat app lets you chat one-on-one and in groups of up to 256 people, as well as make voice and video calls.

Users can share multimedia content, forma tear text and also backup chats in Google Drive e iCloud.

WhatsApp is a very popular social media chat platform and the best among Telegram-like apps. It also features audio and video conversations, conference calls, etc. Group messaging and live video sessions can be done in an end-to-end encrypted manner.

WhatsApp is available in its Web version, and Apps for Android, iOS, Windows and MacOS.

2. Viber

While this app cannot boast the huge number of users that WhatsApp has, Viber is not far behind. Neither in terms of chat nor security. The Viber app has over 260 million monthly active users.

Better yet, everything is end-to-end encrypted and at no cost to end users. With Viber, you have the ability to chat one-on-one, in groups, by voice or video, as well as share media and documents. There are also public and hidden chats, stickers, emojis, and even games.

Viber Viber also offers the option to make external calls to non-Viber users, though of course for a fee. Recent versions support group video calls for up to five users, as well as group chats for up to 250 participants.

Despite occasional call quality issues over WiFi and 3G and the prevalence of ads, Viber is a very good option. Viber is available for iOS and Android mobile platforms, as well as desktop versions on Windows and MacOS.

3. Messenger

Messenger is no stranger to the chat field. In addition to its parent company Facebook's purchase of WhatsApp in 2014, the popular chat app boasts a similar user base of nearly 1.300 billion.

Like the competition, Messenger It facilitates not only one-on-one and group chat, but also high-quality voice and video calls.

Messenger provides in-app access to games, GIFs, and location sharing, as well as Facebook and a host of other apps like Kayak, Pinterest, Apple Music, and more.

Users can also link debit cards, making payments to friends and family a breeze. However, Messenger It's not without its shortcomings. For starters, chats aren't encrypted by default. You'll need to turn on secret chats for that.

Plus, as a result of its relationship with Facebook, no conversation about Messenger is complete without mentioning the social media giant's questionable track record of trustworthiness.

Messenger It is available on Android, Windows Phone, Windows, iOS and Web version.

4. Signal

Developed by Open Whisper Systems, the same company that partnered with Facebook to provide end-to-end encryption for both WhatsApp and Messenger, Signal is a free, open source chat application.

As expected, Signal features end-to-end encryption on all chats, calls, and shared data. Chat features include one-on-one, group, and voice/video calls.

Signal also supports location sharing, multimedia sharing including GIFs, as well as the ability to set messages to self-delete.

Signal is pretty much a basic chat app, but that's for one reason: security. While it doesn't offer the features of Telegram, it's a capable and more secure alternative.

This application is available for Android and iOS mobile platforms, as well as Windows and MacOS.

5.Threema

Threema, which makes a spot on this list due to its secure nature, is another open source chat app.

By end-to-end encrypting all messages, files, and even status messages, Threema offers one-on-one and group chat, as well as voice calls. While there is no video calling option, Threema supports multimedia and location sharing.

Despite not providing video functionality, Threema offers some unique features like the ability to create polls.

Unlike much of the competition, Threema offers a transparent privacy policy. Additionally, the app does not collect metadata, as group memberships and contact lists are managed only on the device.

However, the added peace of mind comes at a cost. Threema It is modestly priced compared to its functionality, but it is still less popular since the competition is free.

Threema is available on iOS and Android.

6. Mattermost

Another open source option, Mattermost. is a self-hosted Telegram alternative. While you will need to deploy it on your server, Mattermost. It also offers a wealth of customization options across its web, desktop, and mobile applications.

Its features include the ability to add encryption at both the communication and server level, custom branding and login page design, and the ability to customize the languages ​​available in the user interface.

Aimed primarily at the business sector, communication is organized through direct messages or on public or private channels. Mattermost., however, displays all responses in line with the rest of the conversation.

For smaller teams, there is a Freemium version that offers unlimited messaging history and multi-language support. Mattermost is available on iOS and Android mobile platforms. You'll also see desktop versions for Linux, MacOS, and Windows.

7.Hangouts

Google's team chat platform, Hangouts, is one of the newest ways to chat. By providing a dedicated space for team communication to Gmail users, Hangouts Organize conversations via direct message, groups, or semi-private rooms.

New ideas are started as new conversations, while older ideas are responded to via threads. Participants (rooms can accommodate up to 8.000 people) must be invited to join. Audio and video calls are integrated via Google Meet.

Hangouts makes file sharing easy by integrating with Docs, Sheets, and Slides. Plus, finding documents is easy through the Hangouts Chats document filter and search tool.

Working in 28 different languages ​​and offering a large number of bots that integrate with third-party applications, Hangouts is a Telegram alternative that will surely suit the needs of Gmail users.

8. Brosix

One of the safest Telegram alternatives out there, Brosix is an all-in-one team collaboration and communication solution.

In addition to encrypting communications across the platform from end to end, the completely private team network of Brosix, peer-to-peer channels and antivirus integration and malware, better protect team communication.

However, in addition to ensuring secure communication, Brosix focuses on teamwork through a variety of robust business tools.

Chat room features and controls, chat history archives, as well as the ability to specify data security levels and set multiple administrators, provide comprehensive management of users, communication, and collaboration on the platform.

With Brosix, teams get everything they need to communicate effectively and work together efficiently. Conversations take place one-on-one via text chats or as a group via chat rooms.

When the conversation requires something more personal, there's in-message access to crystal-clear voice and video. Plus, you get a host of instant messaging features like share screen, instant screenshot, a native whiteboard solution, and unlimited file size transfer.

To close

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Telegram is an impressive instant messaging platform that has gained quite a bit of popularity across the globe. It is simple, fast, secure, free and synchronized, providing a wide range of features like messaging, video calling, file sharing, VOIP, personal cloud storage and more.

Hopefully, all these steps above should help you fix Telegram not working issues. Apply them in order until you are able to resolve.

And in case you can't solve the problem, you can change platforms, selecting one of the alternatives we have shown you.