Fix SSL Connection Error on Android Phones

Last update: 04/10/2024

If you browse websites on your devices Android, there is a possibility that you have encountered the SSL connection error "Your connection is not private." It looks like this:

SSL connection error

Most of the time it disappears when you refresh the page. However, sometimes it appears again and again. In that situation, you may find yourself quite helpless, because even Google will not open to help you solve the problem.

So, in this article, we will share with you five methods that you can use to fix the SSL connection error on an Android phone.

Identify the problem

Before you begin diagnosing an SSL error on your Android device, the first thing you need to do is identify the problem.

The SSL connection error is not because something is wrong on your end; sometimes the server you are trying to access may have something wrong as well. To find out who is at fault, try opening other SSL-secured websites (Google and Facebook are two common examples) on your device.

If the website runs without any issues, the problem is most likely with the web server you are trying to access. Then you don't need to do anything on your device.

Fix SSL Connection Error on Android Phones

However, if you are facing SSL connection error when browsing SSL secured websites on your Android devices, you should proceed with the methods given below.

Method #1: Check your date and time

This is the most common reason behind SSL certificate errors. If there is a mismatch between your device’s clock and the clock of the web server you are trying to access, the website’s SSL certificate will not be verified. As a result, you will get an SSL error.

Date and Time

Especially the Date parameter is the most important here, since minor differences in There they don't really matter much.

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You should check the date on your Android device and make sure it is set to the actual date. You can also activate "Automatic date and time" from your phone's Date & Time settings to always keep the date and time synchronized with the real time around the world.

Method #2: Check your internet connection

Sometimes, an SSL error can also be caused by problems with your internet connection. Please follow the steps below:

  • Try connecting to SSL-secured sites using another internet connection (i.e. another Wi-Fi network, another mobile data connection, etc.). If the error goes away, there is probably something wrong with your internet connection or your phone's internet settings.
  • To find out if the culprit is your internet connection or your Android device's internet settings, test the connection with other devices as well. If the SSL error doesn't appear on other devices, then the problem is with your Android device's internet settings. Otherwise, if it appears on other devices as well, then there's a problem with the internet connection.

Method #3: Clear browsing data

If the above-given things didn’t solve the problem, then the next thing you need to try is to clear the browser data. Cache and cookies can sometimes lead to that irritating SSL error you face, so find out the options to remove them from your browser and do so.

The location of these options will vary depending on the browser you are using, but I will explain the procedure for Chrome, as it is the default browser on most Android devices.

Follow the steps below to delete browser data on the Chrome app on your phone:

connections

  • Launch Chrome and tap the 3 dots that appear in the lower right corner of the address bar;
  • Tap Settings;
  • Search la configuration of privacy in the section "Advanced" and open it;
  • Towards the bottom of the privacy settings, you will find the option to clear browsing data. Open it;
  • Once you're in, set the Time Range to "All the time" and then delete all data by pressing the button Delete data on the bottom.
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That's it. It now tries to open secure websites that wouldn't open before.

Method #4: Disable your antivirus

Sometimes, applications antivirus They also play tricks by blocking certain websites. In that case, disabling your antivirus temporarily may solve the problem. Once you have visited the website you can turn your antivirus off. 'On' once again.

Method #5: Factory data reset

If all of the above does not solve your problem, then most likely your device has a serious problem. The SSL error can be caused by some malware / virus, and the only thing that can solve it in this case is a factory data reset.

solve errors

You can reset your phone by navigating to Settings >> Backup & reset >> Factory data reset. Don't forget to backup your important files before proceeding with this step, as you will lose all data saved on your phone's internal memory.

Hopefully, the solutions provided above will help you resolve the persistent SSL error issue on your Android device. Don’t forget to share any other solutions you know of in our comments section.

Additionally, you can also visit other guides on our website to get various tools and important information. Hopefully, see you in our next post.