Solution to the problem of WhatsApp audios that stop playing

Last update: 24/03/2025
Author Isaac
  • The proximity sensor is the main cause of audio stopping in WhatsApp.
  • Cases, screen protectors, and dirt can affect sensor performance.
  • There are solutions such as disabling the sensor, updating WhatsApp, or clearing the cache.
  • If the problem persists, it could be a fault of hardware on the device.

Problem with WhatsApp audios

If you've ever tried to listen to a WhatsApp audio message and it unexpectedly stops, you know how frustrating it can be. Whether the message pauses when you hold your phone to your ear or simply drops out for no apparent reason, this problem is quite common among WhatsApp users. Fortunately, there are several reasons why it happens and several practical solutions you can try.

In this article, we will explain in detail why the WhatsApp audios They stop without warning, and what you can do to fix the problem. We'll also address some little-known factors that could be affecting the playback of your voicemails.

Why do WhatsApp audios stop?

WhatsApp audios can stop for various reasons, but the most common is related to the proximity sensor. This sensor is designed to detect when you bring the phone close to your ear and, in response, turn off the screen and divert the audio to the internal speaker from the phone instead of the main speaker.

The problem arises when the proximity sensor receives misinformation and, instead of switching speakers smoothly, stops playbackThis can happen for several reasons:

  • Use of screen protectors or cases: Some screen protectors or cases may interfere with the proximity sensor, causing it to malfunction.
  • Objects or dirt on the top of the phone: : Something may be covering the sensor, such as a buildup of dust, dirt, or even your own fingers without realizing it.
  • Proximity sensor defects or software failures: If the sensor is not working properly, it may stop playing audio even for no apparent reason.
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Proximity sensor in WhatsApp

Other reasons why audios may stop

In addition to the proximity sensor, there are other technical reasons Reasons why audios can stop on WhatsApp:

  • Problems with the application: If WhatsApp experiences a temporary outage, voice message playback may not work properly.
  • hardware failure: If he speaker or microphone of your device have suffered any damage, they could be affecting the quality of audio playback.
  • Accidental exit from the app: When you exit WhatsApp while listening to an audio, there are times when playback is automatically interrupted.
  • Problem with Bluetooth headphonesIf you have wireless headphones connected without realizing it, the audio could be being sent to them instead of the phone's speaker.

How to fix the problem

Now that we know the reasons why WhatsApp audios can stop, let's look at some of them. practical solutions.

1. Check the proximity sensor

One of the first steps is to make sure that the proximity sensor is not blocked or malfunctioning. To do this:

  • Clean the top of your phone to remove any dirt.
  • Try removing your case or screen protector and see if the problem persists.
  • Make a call and cover the sensor. If the screen doesn't turn off properly, the sensor may be faulty.

Proximity sensor test

2. Restart WhatsApp and clear the cache

Sometimes a simple Restart the application can get everything back to normal:

  1. Completely close WhatsApp.
  2. Go to your phone's settings and access the applications section.
  3. Select WhatsApp and clear the cache.
  4. Reopen the app and try playing audio.

3. Disable the proximity sensor (for Android users)

If problems persist, you could temporarily disable the proximity sensor:

  • Go to your phone’s settings and look for the “Calls” option.
  • In the “Incoming Call Settings” section, locate the “Proximity Sensor” option.
  • Turn it off and try listening to a whatsapp audio.
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Remember that this change will also affect the normal calls.

Disable proximity sensor

4. Update WhatsApp and the operating system

Make sure you are using the last version of WhatsApp and that your operating system is updated to avoid compatibility issues.

If none of this works, you can always try a factory reset, but first, make sure to back up all your important data.

WhatsApp audio issues can be annoying, but in most cases, they can be fixed. Whether it's cleaning the proximity sensor, disabling it, or updating the app, there are many ways to prevent your voice notes from unexpectedly pausing. If the problem persists after trying all these solutions, it may be a hardware failure and a repair shop may be necessary. technical service.

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