Fix PS5 Controller Not Charging Issue

After Sony launched the new generation of the console, many gamers claim that their controller PS5 does not load. This is one of the most common problems among gamers and many of them reported the problem on the official community site. According to users, when they press the PS5 button on the console and connect it with the charger, it does not charge or sometimes the PS5 It charges but does not fully charge.

This is really a very terrible problem as players cannot play because the PS5 randomly shuts off and forces you to charge the controller randomly. So, our experts have investigated the issue deeply and it turned out that the problem occurs due to multiple reasons. So, below, check out the list of causes that lead to the PS5 controller not charging.

What causes the “PS5 controller not charging” issue?

• Charging cable: You can't charge your PS5 controller with a charging cable if it's a cable USB faulty or damaged. You cannot check if it is damaged or not by looking at it, as this problem is caused by the internal wiring.
• Cable connection: Another possible reason for the problem is due to missing cable connection between the console and the controller. If you have made such a mistake, then the power between them cannot be transferred.
• Battery problem: As you know, the PS5 has a battery inside and it cannot be removed because it is fixed. If the PS5 battery runs out, you will not have any charging issues on the PS5 either.
• Problem of la comfort:If the console cable is faulty or damaged or the console port is damaged, it will also not be able to charge your PS5 controller.
• Firmware issues: If you have any pending firmware updates, the PS5 is not working properly and causing the charging problem.
• Internal faults: Due to internal damage to the console or sometimes damage to the internal cables, you may encounter many problems and not charging is also one of them. It happens when your console falls from the height, or your console falls into water.

So, as you know the most common causes behind this problem, here are the most effective solutions to fix it.

Check the PS5 charging cable

Sometimes, due to a faulty or damaged USB data cable, your PS5 DualSense controller cannot charge. As this controller completely relies on charging, you need to charge the PS5 controller to continue playing your favorite game.

1. First, to check whether the USB charging cable is good or not, you need to charge another PS5 controller with the same USB data cable.
2. If the second PS5 controller is charging properly, you can skip further steps because your charging cable is fine. Then, move on to the next solution.
3. If so, it does not charge, please change the USB cable because it is faulty or damaged.
4. Therefore, you need to replace your USB data cable. Make sure you use a good quality USB data cable that is either Type A or Type C.
5. Now charge your PS5 DualSense controller with a new USB data cable and check if the issue persists or not.

Check whether PS5 is in rest mode or not

Many users claim that they try all the solutions and still face the same problem because they are using a USB cable while their PlayStation is in rest mode. Make sure your PS5 DualSense controller is not in rest mode while charging.

Follow the steps to disable rest mode:

• On your PS5 console dashboard, click Settings in the top right corner of your screen

• Then, within Settings, click on the System submenu.
• Next, in the System submenu, select the option Energy saving  On the left side.
• And with the Energy Saving menu selected, go to the right side and check the  Set time until PS5 enters rest mode menu.

• Then, in the Set time until PS5 enters rest mode menu, configure the drop-down menus for During media playback and then While playing to  Do not put into sleep mode option.

• Go back to the previous menu to save your changes and then put your controller to charge to see if the problem is solved.

Check the charging port

If your charging cable is fine and you are still facing the issue, then it might be due to the PS5 charging port. Sometimes, dirt or dust present at the charging point does not allow you to charge the PS5, so it is recommended that you follow the instructions provided and fix this issue:

• First try clean the charging port with a clean cotton cloth or compressed air. Do not try to put any objects inside the parcel to clean it. This may damage your charging plot completely.
• After cleaning the pad, try charging your PS5 and check if the problem is fixed or not. But in case you are facing the same problem, you should change the charging pad with a new one.
• You can get it at the official website of PlayStation 5 or you can get it from the service center.
• Once you are done, check if your PS5 is charging properly or not, if you are still facing the same issue, proceed to the next solution.

Use the PS5 charging station

The best and easiest way to charge your PS5 DualSense Controller is to charge it with a PS5 charging station. Charging with a PS5 charging station does not require any cables or wires to charge. This PlayStation solves all your problems related to the not charging issue.

But in case this solution doesn't work for you either, move on to the next effective solution.

Update the firmware of your PS5

If you have a spare controller, update your PS5 system software as this may fix the issue. This process will update your firmware automatically.

So, follow the instructions given to do so:

• First, make sure that you PS5 DualSense controller is connected to the proper internet
• Now click on the Settings option.

• Then navigate to the System option and then click on System Software.
• After that, scroll down and look for the option Update and system software configuration and click the Update System Software button.

• Now, wait a moment so your system can check for an update. If there is a newer update available, your system will automatically update. Make sure that while you are updating your PS5, you do not turn off the power.

Charge PS5 controller using PC

Charging your PS5 using a PC or laptop is a temporary solution that many gamers use. They claim that this solution works effectively for them.

You just need to connect your PS5 to your PC or laptop with the help of a port USB-C and check if the driver is loading properly or not. This solution is temporary but it is totally safe.

Restart your PS5 controller

If you try all the possible ways to fix the PS5 not charging issue, then this solution is worth trying as it will possibly help you resolve the changing problem. Sometimes, your PS5 controller is glitchy and restarting it resolves all the glitches and errors that cause various problems.

So, try the steps given to reset your PS5 controller:

• First, disconnect your PS5 controller with the external charging port and also remove the console from the controller.
• At back of PS5 controller, you can see a small hole that you can find below the L2 button.
• Now, insert a needle, thin object or toothpick into the hole to restart your PS5.

• Press the button until you hear any sound. After that release the button.
• Your PS5 DualSense controller will restart and hopefully now your PS5 controller will start charging without any issues.

Visit the Customer Service Center

If none of the solutions work for you, it is best to submit a ticket on the site PlayStation official website regarding this issue. Or you can also go to the nearest Sony Service Center and ask them to repair your PS5 controller. They will definitely fix this problem.

It is estimated that after following all the solutions provided, you can now fix the PS5 controller not charging issue and charge it without any problem.