Google Play Services Keeps Crashing | Fix

Last update: 04/10/2024
Google Play Services keeps crashing

There is nothing more annoying than having a constant notification on our mobile phone that something is not working the right way. One of those messages may indicate that Google Play Services keeps crashing.

If Google Play Services keeps stopping, this guide will show you how to fix this problem. If you open the Running Apps section on your mobile phone, you will find one that says “Google Play Services.”

Most people don't really know what these services are or what they're for. It's just mentioned that these are essential services that are required for your phone to function properly.

What is Google Play Services?

Before we talk about the errors you may encounter, it's important to understand what these services actually are. Google Play Services is a set of proprietary services that typically run in the background and is the core API package for all devices. Android, launched by Google.

Google Play Services keeps crashing

These services were introduced to mobile phones in 2012 and it wasn't long before Google Play Services spread to mobile phones around the world.

Nowadays, this is one of the core processes that you will find activated on your device and is used for the proper functioning of all the applications that you have downloaded on your phone.

Google Play Store It is the equivalent of the App Store on Android devices, and all the apps that you can legally download to your device are available there.

Google checks these apps before they are allowed in the store, so if you don't want to risk installing apps from unknown sources on your device, you should make sure you download them from the Play Store.

However, one of the most frustrating things you might encounter from time to time is an error code that says “Unfortunately, Google Play Services has stopped.”

It is a really annoying problem that can eventually turn into a bigger problem. You might be trying to download a mobile app from Google Play Store and the app might crash with this error.

This is a common problem that many people experience from time to time. But, before we start looking for the root causes that could be crashing your Play Store, you need to understand exactly what is going on behind the scenes.

Why does Google Play Services stop?

The error “Google Play Services has stopped” or Google Play Services keeps crashing usually occurs when the mobile phone detects a problem with the network. In other situations, a compatibility issue (usually caused by the version of Android you are using) could also cause this problem.

Most people already know that if their Android OS hasn’t been updated regularly or is causing problems, chances are that Google Play Services will crash from time to time. Simply put, it’s difficult to figure out the overall underlying problem that leads to this notification in the bar.

However, luckily, the solution for Google Play Services keeps failing is incredibly simple, and as long as you know how to perform a few basic steps with your mobile phone, you should be able to fix the problem. There are several things you can try, so we've listed them sequentially.

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Google Play Services keeps crashing. Solutions

Below are some steps you can follow, preferably in the form and order in which they appear in the list, to try to solve the problem of Google Play Services continuing to fail:

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1.- Restart your mobile phone

You may have heard this before, but it's probably because This method is very effectiveIf you have a problem with any piece of technology, simply turn it off and back on again. It seems to work in nine out of 10 cases, so there's no reason why you shouldn't try it.

This is the first thing you should try, mainly because It is also the simplest methodIf Google Play Services continues to crash, it might be a good idea to hold down the power button on your device for a few seconds, until a message appears asking you to turn off your device or restart it.

Now, while automatic restart is usually the standard option, you can do better. Turn off your device and wait for a few minutes. Wait at least five minutes before restarting your device, and you might notice that the problem has completely disappeared.

2.- Clear the cache

Google Play Services It has a cache in which it stores all the essential information, so it's possible that if Google Play Services keeps crashing you might want to clear the cache. In most situations, this will definitely work. If you've already tried restarting your device but the problem persists, clearing the cache is the next best solution.

Play Services is designed to serve as a framework for Play apps and serves as an API between Google and your device, so it makes sense to clear the cache. To clear the cache, here is a step-by-step guide that will help you.

  • Open the "Settings" on your mobile phone. You can simply swipe down and tap the gear icon at the top right, or you can access it directly through the app drawer.
  • Now look «Applications and notifications» on the list.
  • Then look for «Google Play services» in this section and then tap the button "Storage".
  • You will see two buttons now; Clear Cache and Clear storage. Tap the first one to clear cache. You'll know the cache has been cleared because the free space will be displayed at the bottom.
  • Now, there is one more thing you need to do. Tap on the option that says "Manage space" and then click Erase all data.
  • Once you have done these two steps, you should Turn off your mobile phone and then restart itThis way, the changes can take effect as soon as you turn on your phone and the error will be resolved.

3.- Update the application

If Google Play Services still continues to fail, you should try an update.When was the last time you ran an update on your mobile phone? Instead of updating only the apps you use frequently, you should also update these essential apps.

If a is running Old version of the Google Play app On your mobile phone, there is a chance that it may not work.

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It is likely that they will arise underlying compatibility issues, so you should update the app regularly. Follow the steps below to update your Google Play Store app and resolve the issue:

  • Search Google Play Store in the app drawer and open the app.
  • In the top left corner of your device, you will see three points. Tap on those.
  • From there, you need to look for the settings «My applications». When you tap that, all the current apps that are on your device will be displayed on the screen in a list.
  • You will also be able to see the status of all your apps. Those that need an update will also be displayed. If you don't want to update all your apps individually and want to update them all at once, simply press the button "Update all".
  • This will update all the apps on your device, along with Google Play Services. However, you will have to wait a while before that particular service is updated. You will receive notifications about status updates for all the apps as they are updated as well.
  • Wait until all applications have been updatedFor the best reasons, it is always recommended that you restart your mobile device after the mobile apps have been updated. Now, when you restart your device, you will notice that the problem will no longer occur.

4.- Factory reset of the Google Play application

This may be an extreme measure, but it is the obvious course of action if you feel like nothing else is working and Google Play Services continues to fail. If none of the options given work, you should consider reset all factory settings.

By now, you understand that Google Play Services is the terminal between your phone's apps and the connection with Google. Therefore, the company has provided an option that allows you to factory reset the issue. Here's how it works.

  • First, select the application Configuration.
  • Then, look for Apps on the screen. You should open the Application Manager.
  • You can segment the Application Manager by selecting Installed Applications or searching "All applications".
  • You must search for the application Google Play Services and once you find it, all you have to do is select the option "Uninstall updates".
  • Once you're done, your Google Play Services app will will return to its factory default settingsYou will need to reinstall all updates before the app is ready for use. You can update the app again by following the step-by-step guide provided above.

5.- Switch to a different Google account

One of the reasons your account might be acting up is due to some data loading issues associated with your Google account.

In some cases, you may see that Google Play Services keeps crashing. This indicates the need for you to Change your accounts so you can use another one. However, don't worry, once the problem has been resolved, you will be able to return to your own account.

This is a bit of a risky move, so it's best if you do a backup all your data and all the contacts you've synced as well. Once you're done, you can start changing the account associated with your Google Play Store. Here's how to do it:

  • Go to Configuration on your mobile device
  • Select option "User account".
  • Then simply Select the Google account associated with your device and remove it. Google will ask you to add another account instead. Before doing that, it is recommended that you back up all your data and contacts before taking this step.
  • You can check the Google Play Store after changing your account; it will work without any problems. If the problem persists, you can always switch back to your original account.
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6.- Check date and time

This may come as a surprise to most people, but in some cases, The error is likely to occur if the date and time on your device are incorrect.

There have been cases where the error has been resolved by simply setting the date and time on the device. This is a fairly straightforward procedure; here's how to fix it:

  • Open the application Configuration on your mobile device
  • Then look for system settings and choose "Date and Time".
  • Check if the option has been checked «Automatically update date and time»If not, please do so. You will need an internet connection to reset the time.
  • If the option was checked before, you must Check date and time settings manually.
  • Make sure the data is accurate enough and then check if Play Store is working.
  • You will have to restart your mobile device before checking the Play Store again.

If Google Play Services keeps crashing, there are many other things you can do to fix the problem. For example, you can try disabling the Google Play Store app on your device and then enabling it again.

If none of the given options work, then your only option will be to factory reset your mobile phone.

7.- Factory reset

This is perhaps The last thing you would like to do, but if Google Play Services keeps failing and nothing else works, you will have no other option. Before you decide to factory reset your mobile device, it is important that you do a backup all your messages, apps, photos and other data.

Conclusion

Si Google Play Services keeps crashingFollowing the steps above may be the answer you are looking for to find a solution. We wanted to make a step-by-step list of the measures you can take when Google Play Services stops working.

From the simplest solution of rebooting the device to the most extreme one like factory reset, all these mentioned alternatives can fix the Google Play Services failure issue. Try them one by one from the simplest one and surely the issue will be easily solved.