Google Play Server Error – How to Fix It

Would you like to know what the server error Google Play and how to fix it? Android It is one of the two systems of mobile devices most popular. And although the platform support is very good and efficient.

There are often cases when failures occur in the work, including the Google Play Market application store, from where almost all applications for the device are downloaded.

This error is identified as: “Google Play server error”. If this is your case, you should not worry. It is one of the most common errors and here we will help you solve this problem.

Causes of Google Play Server Error

Before we start with the solutions to the Google Play server error, let's see what the possible causes of this failure may be:

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1. A server connection problem may occur due to an incorrectly installed system update or Google Play. This is the most common problem. Also, one of the possible reasons is a problem due to the application cache overflowing.
2. It is possible that there are no problems with Google Play, but there is simply no internet connection. Check if your mobile internet or Wi-Fi is activated.
3. In addition, the connection to the server may be absent if the device has the wrong date and time, for example, after the user has removed the battery or completely discharged the device, this data is automatically reset. This affects the work of the Play Store and synchronization with the Google account, which all Android users have.
4. The problem may have appeared due to installing or removing an application downloaded from the store.
5. A connection problem may occur if you have installed a jailbroken app or if you use cracks to play the game.
6. And last but not least, not all Android devices support the app and web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can see the list of models on the Google Play website in the Help section.

10 Methods to Resolve Google Play Server Error

Now, let's see what are the easiest methods to fix Google Play server error, which will be very useful and help you solve this problem.

Method 1 to fix Google Play Server Error (Clear Cache)

The connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you should do is clear the cache of the Play Store and Google Play Services applications. Let's see what you can do in this case:

• Step 1:: To do this, you need to go to the system settings in the item «Device» and select «Applications». Look for the Play market and press sequentially:
  • stop.
  • delete data.
  • clear cache.
  • remove updates.

How to clear the cache

Perform the same actions for the Google Play Services app.

• Step 1:: Just like in the Market app, click stop, delete data and clear cache
• Step 2:: Restart your device and try to access the Play Market. If the connection to the server still cannot be established, try the next step.

Method 2 to fix Google Play Server Error (Turn off Sync)

Due to a synchronization error, the app store is also unable to connect to the server properly. To disable it, do the following:

• Step 1:: First you need to go to the device settings again, then go to the item «Accounts", Choose Google.
• Step 2:: Disable all syncing and restart your device.
• Step 3:: Go back to your account and turn sync back on.

NOTE: : An error may appear, but ignore it and try to enter the Play Market.

To disable, uncheck all boxes.

It is important to know that you must be sure to turn sync back on. Due to the absence of this, it can also cause problems with Market. If there is still no connection to the server, continue with the next step.

Method 3 to fix Google Play Server Error (Delete your Google Account)

This step may help in some cases, and if games and other apps are not linked to it, you can try using this method to fix the server communication error. To delete an account, you need to do the following:

• Step 1:: the first thing is to go to the setting, then
• Step 2: click on the email address.
• Step 3: You call the context menu with the button on the front panel of the phone (next to the Home and Back buttons), on some phones the context menu is called by pressing the button with three dots in the upper right corner of the screen.
• Step 4: choose delete your account.
• Step 5: Then you reboot the device again, go to settings and create a new google account, you can use the old email and password. Trying to open Play Market.

Method 4 to fix Google Play Server Error (Reinstall from Play Store)

If the problem persists, you can reinstall Play Market. To do this you must do the following:

• Step 1:: Open the settings option on your smartphone, then go to apps.
• Step 2:: Then choose Play Market and then tap
• Step 3:: Then click to remove updates and then click delete data.
• Step 4:: Remove from startup by default and download the application with the .apk extension.
• Step 5:: Then, you must go to the file manager from the device and run the downloaded file.
• Step 6:: after installation, open Play Market and enter your username and password.

How to remove Play Market

• Step 7:: The application should work.

NOTE: : Since Market is attached to the system and is not supposed to be removed, the App will not be on the official Google website, so you must download it from third-party sources. Use only trusted and secure websites to protect your device.

What else can be done to fix the Google Play server error?

If the connection to the service has not been established, despite all the actions performed, you can download applications remotely.

• Step 1:: For this you can go from any browser to the Google Play site and log in with your account.

Google Play Web Version

• Step 2:: The interface almost does not differ from the application, after selecting the program you want, click install, after a while it will appear on your device.

NOTE: : You can visit the site from a computer, phone or tablet. The main thing is that the accounts on the device on which you need to install the application and on the site are the same. That is, if you use several accounts, then for remote installation you need to activate one.

And the most radical option is to reset the device to factory settings. But at the same time, all user data is deleted: downloaded applications, photos, music, contacts, etc., and the smartphone or tablet will return to the state it was in when it was purchased.

Other methods to fix Google Play server error

Errors of this type usually occur after updating applications and have several fairly simple solutions. Let's look at other methods to fix the Google Play server error:

Method 5: Clear App Data

The first thing that can help you is to clear the app data.

• Step 1:: Go to Menu > Settings > Apps \ Applications > All Programs > Google Play Market.
• Step 2:: In turn, press the buttons Stop, Clear data, Clear updates, Clear cache.
• Step 3:: Do the same for Google Services Framework and Google Play Services.
• Step 4:: Go to Menu > Settings > Accounts > Google, then select your Google account and uncheck all the checkboxes in the sync settings.
• Step 5:: Now reboot your device.
• Step 6:: Returns the checkboxes in the Google account settings, if a notification about a sync error appears, ignore it.
• Step 7:: Restart the device again and check the functionality of the application.

If this doesn't help, and Play Market still keeps giving you the message “Google Play server error”, you can try the following method.

Method 6: Deleting your Google account and creating a new one

• Step 1:: Go back to Menu > Settings > Accounts > Google and look for the three dots in the upper right corner of the screen (next to the magnifying glass), click on them and delete the Google account.
• Step 2:: Reboot the device, create a new account, download the problematic app again. The error while getting data from Play Market server should disappear.

If the error message persists, please refer to the following method.

Method 7: Reinstall Play Market. RESET

This method is for advanced users and is very similar to clearing app data. The difference is that you will now need to enable developer mode.

To enable developer mode, you need to go to Menu > Settings > About device \ About phone >, look for the element «Build Number» and click on it seven times.

Now everything is ready for you to reinstall Play Market. In the process of performing the following actions, you may receive notifications - just ignore them.

• Step 1:: Download the file . Apk with the latest version of the program.
• Step 2:: Delete all cache, clear app data, update, as you did in the first paragraph, delete the app itself.
• Step 3:: Start the . Apk downloaded, install the latest version.
• Step 4:: Once the app is installed, reboot your device and enjoy using Play Market.

Method 8: Remove incompatible programs to fix Google Play server error

If you have previously installed any program that is not from Play Market, it is very likely that it will harm your account. Particularly noteworthy are applications for working with the functions of the "Market" itself.

• E.g.: those that are used to get paid bonuses from games for free.

Malicious apps disrupt data synchronization across your device and can cause serious problems. These programs are often equated with viruses.

Therefore, they should be removed immediately. If you did not install them yourself, we recommend that you use an antivirus, for example, “Dr. Web«. Install it, scan and clean your device.

Method 9: Reset Android OS settings to fix Google Play server error

This step is, of course, quite radical. Resetting the operating system settings will result in the loss of application data and will also restore the phone (Tablet) to factory settings. 

However, quite often this method will get rid of all potential problems. Maybe even ones you never knew existed. You can also perform a factory reset if you don't want to go through the steps above. To reset do the following:

• Step 1:: go to «Configuration» and search for the element «Restore and reset" over there.
• Step 2:: At the bottom you will see a button called «Reset Settings«.
• Step 3:: After pressing it, the system will ask you if you really want to do this. Click on "Yes" and the settings will be reset.

Method 10: Remove errors by intervening with software to fix Google Play server error

This method can be very effective in fixing the Google Play server error, however, it requires minimal knowledge of the working of the Android operating system as well as some IT skills.

We do not recommend that you resort to the following if you are not confident in your abilities. Responsibility for the implementation of the proposed actions will remain yours., because as a result, the device may completely break down.

So first, download a file manager for Android devices. A good example in this case is «Root Explore«. After downloading, follow these steps:

• Step 1:: Open the Root Explorer program.
• Step 2:: Go to the section: /data/data/com.android.vending/.
• Step 3:: Deletes all data in the specified folder.
• Step 4:: Without closing the program, go to «Options» -> «Permissions» and place the checkboxes exactly as shown in the screenshot.

• Step 5:: Now you just need to restart your device and try to go to Play Market.

The correct operation of the Google Play Market, in fact, means the normal operation of the entire operating system. Therefore, even if in the near future you do not need to download or install applications from the "Market", but any of the indicated errors still occur, you need to urgently fix it.

This will help eliminate potential problems at the root, which means preserving both your personal data and the device itself.

What if you can't uninstall Google Play?

As mentioned above, not everyone is happy with standard Google apps. You may not even use them, but they will still take up your phone's memory and fill the menu with annoying notifications.

There are three ways to uninstall Play Market:

1. Install custom firmware (unofficial). The most famous ones are from Cyanogen Mod and Miui. Please note that installing unofficial firmware may damage your device., as well as lead to incorrect operation of files and programs. Make sure to make a backup of your current firmware, fortunately, the Android community has developed many utilities for this.
2. Simply turn off the app: If you are concerned about the integrity and stability of the operating system, you do not need to completely remove the application; there is an easier and safer way to solve the problem:
   1. Step 1: Go to the settings menu and select the “Applications«. .
   2. Step 2: You will see a list of applications, among which you should find "Google Play» and click on it.
   3. Step 3: In the menu that appears, click the “Deactivate". That's all!
3. Removing Google Play using root access: This is not possible on all versions of Android (or rather, only on older versions, 2.0 and earlier). Attention, editing system files via root access voids warranty. To remove system applications, you must install Titanium Backup, give it superuser (root) rights, go to «Backups«, search for Play Market and select the appropriate action.

types of errors

There may be several Play Market errors. While each is technically different in nature, the reasons are usually the same for all. Errors are listed below.

• Error code 491/481. Application download and/or update is not performed.
• Error 498. Application loading was interrupted.
• 919. The program is downloading, but cannot be launched.
• 403 / 413 / 504. Apps are not installed or updated.
• 923. The Google account not syncing or cache is full.
• 921 / [rpc: aec: 0]. Apps won't download.
• 492. The problem with the cache.
• 911/919. Apps won't download.
• [rh-01]/[rpc:s-5:aec-0]/[RPC:S-3]. It is impossible to receive information from the server.
• Invalid batch file. File or cache problem.

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Any of these errors are the result of glitches in the Google account or the entire system. Some of them may appear when installing applications, others when updating them. Whenever they arise, a series of actions must be taken to fix them.

It is impossible to point out a specific way to solve this or that error, since they all manifest themselves in different cases and for different reasons. So, if you receive a message about any of the errors presented, check out the ways to resolve them. We hope we have helped you fix the Google Play server error.