Gmail Not Working. Causes, Solutions, Alternatives

Last update: 04/10/2024
Gmail Not Working. Causes, Solutions, Alternatives
Gmail Not Working. Causes, Solutions, Alternatives

Would you like to know what the causes are that Gmail not workingGmail is one of the most important services out there, but for some reason it may start to experience issues that you may not be aware of.

What do you do when Gmail stops working? When an error appears, you need to fix it, but how can you do that? Fortunately, we're here to help. In this article, you'll learn about the most common Gmail problems and solutions to fix them.

Gmail not working, causes and solutions

As we mentioned at the beginning of the post, here you will find the most common causes of Gmail not working and their solutions. We list the 5 most common failures that this messaging service platform can present.

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1. Gmail not working (Google status panel crashes)

This is one of the most common causes that appear when Gmail does not work. To solve this error you must do the following:

  • Step 1:: First, click on  this link
  • Step 2: then save it to your bookmarks.

NOTE: : This is the link to the status panel GoogleIf there is a problem, unavailability, or report of a Google service outage, this site will notify you that Gmail is currently down.

  • Step 3:: On the page, you will see a list of all the applications Google Suite, along with a list of dates prior to the current date.

NOTE: : Orange dots indicate that there are issues now or that there have been recent issues. You can go back about two months if you need to earlier. And, if you're having issues with a particular Google app, this should be the first place you stop to check.

2. Gmail Not Working (Ultra-Quick Fix for Gmail Problems)

It may sound a little ironic, but often when you're having problems with your Google account, deleting your account on your mobile device and setting it up again can solve a lot of problems in itself.

The beauty of a Google account is that everything is stored on their servers: your email, your documents, your movies and videos, etc. You'll find all of this back once you reset your account. It's kind of a quick fix, but it's also the easiest way to completely delete and recover everything on your device. It's super fast, but really easy.

To do this follow these steps:

  • Step 1:: go to «Configuration"→"Accounts» → «Google«
  • Step 2:: Then, tap on the account you want to delete.
  • Step 3:: Tap the ellipse in the top right corner → «Delete account«.

3. Gmail not working (forgotten password)

One of the most common reasons why Gmail is not working is that you have lost access to your Gmail account or you have forgotten your password. We understand that not everyone would use an extremely difficult password.

But luckily, Google has a number of tools you can use to recover your forgotten password.

  • NOTE: : Just a warning. Have you ever noticed that every time you forget your password on some other service, such as Netflix, the password recovery feature almost always relies on sending an email? Well, that won't work if you're just trying to log into an email account.

To fix this situation, follow these steps:

  • Step 1:: First, it's critical that you set up alternate contacts that you can use with your Google account.
  • Step 2:: Sign in to your Gmail account, click on your profile picture in the top right corner.
  • Step 3:: Then, click on «Google account«.
  • Step 4:: In the tab «Security«, go to «Methods to allow us to verify your identity«.
  • Step 5:: From there, make sure the “Recovery phone number" Y "Recovery Email Address«. These are the recovery methods you can use to access your account.

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NOTE: : If you have not completed this information and have already lost access to your account, click as many times as necessary on the option "Try another method» until you see a method that works for you, including questions about your account. Answer these questions as best as you can and you will eventually have access to your account again.

4. Gmail not working (Problems with two-step verification)

Two-step verification is one of the best methods you can use to protect your Gmail account. This is because two-step verification adds a second layer of security to your account by requiring a second element for the login attempt.

  • E.g.: If you log into your Gmail account, you will receive an SMS with a code that you will have to enter in the appropriate box to proceed with the login process. But things may not always go as smoothly as they should.

Sometimes, code just doesn't work. What to do then?

First, you need to make sure you're in an area with a good signal. Google will text you an authentication code for two-step verification, so if you're currently in a location with a strong Wi-Fi connection but poor cellular signal, you might be having trouble.

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NOTE: : If so, you can use the application Google AuthenticatorDownload the app on your phone. Once installed, you will be asked to verify your account.

A very easy method here is to proceed with a QR code.

  • Step 1:: On your computer, go to the two-step verification authentication page and scroll down to access the Authenticator app.
  • Step 2:: Click on it and follow the steps to scan the QR code.
  • Step 3:: Once scanned, you will get a code in the app.
  • Step 4:: Enter this code in the box «Check» on your computer, and it will link your phone to your account. From then on, instead of SMS codes, you'll just need to use the Authenticator app to log in.

NOTE: : If that doesn't work, you can also choose to receive a call on your backup phone. Of course, this still won't work if you're in an area with poor signal. Of course, you can also choose to receive the call on a landline. The downside to this choice is that you have to be where the local line is, but it's just an optional option.

  • Finally, if all else fails, you can always try using backup codes. Backup codes are usually used when you lose your phone or when you are unable to receive access codes through other means.

Backup codes

These must be generated in advance. Backup codes are a set of codes that you can use to log into your account through two-step verification.

Backup codes are provided in sets of 10These codes are also one-time codes; they become inactive after you use them. If you generate a new set of codes, any unused codes from the last group will be deactivated.

To generate a set of codes you must do the following:

  • Step 1:: Go to the two-step verification options page and scroll down to “Backup codes«.
  • Step 2:: then click on «GET NEW CODES«. A text file will be generated with the name «Backup-code-(your Gmail account) .txt» and can be downloaded.
  • Step 3:: If you want to use an alternate code to sign in, go to the Gmail login page and enter your username and password there.
  • Step 4:: When prompted for two-step verification, click “Try another method«
  • Step 5:: then select the option «Enter one of your eight-digit backup codes«. Enter one of your valid codes, and that's it!

5. Gmail not working (Gmail sync issues)

Gmail syncing can fail for many reasons, and a sync failure can manifest itself in a number of ways. You might not have all your messages, you might not be able to send emails, you might get an error message “Account not synchronized» or the application itself is slower than usual.

If you find yourself in exactly one of these circumstances, there are several steps you can try to get things back.

  • Update the Gmail appSometimes, an older, outdated version of the app can cause issues with receiving an email from Google. Making sure you have the latest version of the Gmail app can help you resolve many sync issues.
  • Restart your deviceHave you tried turning it off and back on again? Yes, it's a cliché, but it works a surprising number of times.
  • Check your connectivity. Yes, that's a stupid question, but we all have to ask ourselves it. You can avoid a lot of unnecessary troubleshooting by making sure you have a good signal, that your device isn't in airplane mode, etc.
  • Check your Gmail settings. Do you absolutely have to make sure that sync is turned on? No, you don't have to, but you should still do it. Accidental keystrokes happen, and if Gmail sync is turned off, it can't turn on by itself. You must do this;
    • Step 1: Open the Gmail app and tap the button menu in the upper left corner to open «Configuration«.
    • Step 2: Tap your account and make sure you have checked “Synchronize Gmail«.
  • Delete your data from the Gmail appTo solve this error do the following:
    • Step 1: Go to "“Settings” of your device"
    • Step 2: Then, go to “Applications and notifications"
    • Step 3: Then to "Application Information"
    • Step 4: Then you must go to “Gmail” → “Storage” → “Clear data” → “OK”.
    • NOTE: Once you're done with that, reboot your device and see if it worked. In most cases it does.

6. Gmail not working (Messages missing in Gmail)

If you notice that emails are missing from your account when Gmail is down, it's possible that you've accidentally deleted or archived them. You can check this fairly easily by doing the following:

  • Step 1:: click on the folder «Trash» in Gmail. If you can't find it in the options, click on «More» to see it.
  • Step 2:: If the missing emails are not there, they have likely been archived. Still in the same list of options where you found the recycle bin, click on “All messages«. There you will find all your mail, archived or not.
  • Step 3:: You can also find your emails by typing keywords in the search box.
  • Step 4:: Find the archived email in the “All messages«, however, remember that this cannot be done in the «Trash«. Usually your messages end up in the trash or are archived.
  • Step 5:: If you find your emails in one of these two places, click on them to open them, then select the “Move to«, then choose «Inbox«. This action will allow you to restore your emails to the inbox.
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Another way to view your email when Gmail is not working

If you log into Gmail through an Internet browser and the web page fails to load, you should try restarting operations.

  • Step 1:: First, you need to make sure you are using a supported internet browser. You can find a list of supported browsers on Google's help site.

NOTE: : Generally speaking, most modern internet browsers will work, but users of older browsers may find that Opera don't be so lucky here.

Internet browser extensions or apps you use can also interfere when Gmail is not working. A quick way to check this is to test Gmail through an incognito page.

NOTE: : If Gmail is working, try disabling browser extensions one by one until you find the culprit.

The cookies

Cookies or Temporary files Sometimes they can confuse Gmail as well. Perform the same test, using private browsing mode, to find out the source of their behavior. If Gmail is running in incognito mode, but disabling extensions didn't help, then clearing the cache and cookies should do the trick.

With Google Labs

Finally, you can try disabling Google Labs from running. The easiest way to do this is to visit this site. This will automatically turn off all the labs that are running so you can test the Gmail client without them. If that works, try disabling all the labs and re-enabling them one at a time. If Gmail still doesn't work, you'll finally know the culprit.

Alternatives to Gmail

Gmail, the email service developed by Google, has been around since 2012. There are alternatives to Gmail that can easily replace the search engine giant's email service. But what are the features that these alternatives offer and how do they differ? from Google's messaging service?

In the following sections, we will briefly touch on Gmail as the best email service provider so that we can then present you with the most interesting Gmail alternatives.

gmail

Gmail is one of the best email services. But, one of the big problems with Google's service is the poor security of your data. Even the search engine's terms and conditions of service have loopholes that allow the transmission of data. data of the user. For example, according to Gmail Terms of Service, the provider may search your emails for ad-related keywords.

Outlook.com

Outlook.com is the Hotmail successor, Microsoft's former free email service (Hotmail was replaced by Outlook in 2013). Like Google's service, the Gmail alternative offers 15 GB of storage Free to archive your email messages.

Additionally, the Microsoft service has a mail collector to collect address books and email addresses. The other advantage of Outlook.com is that you can import your contacts from your social networks such as Facebook.

You can enter from here

Microsoft 365 with IONOS!

Microsoft 365 with IONOS is a powerful messaging service with Exchange and the latest version of your favorite Office applications such as Word, PowerPoint, Excel and more on all devices. This alternative offers you:

  • Online office
  • OneDrive with 1 TB
  • 24/7 Support

In addition to your primary email address, Outlook.com allows you to set up to 10 alias addressesCompared to Gmail, where you can create up to 30 alias addresses for free, the offer here is less attractive.

Storage space and attachment size are also important for Gmail and Outlook. Both email services offer 15 GB of storage and allow you to send up to 20 attachments (Outlook.com) up to 25 GB.

Outlook.com can be used through a browser or an application for Android e iOS.

posteo

If you use sPosteo's paid messaging service, you can be sure that third parties will never access your sensitive information. In fact, with this paid Gmail alternative, your data is protected by full encryption and two-factor authentication (TOTP). Recorded data can also be encrypted.

In addition, Posteo allows you to create an email address without providing any personal information. For just one euro per month, posteo is an affordable alternative for sending emails securely.

Mailfence

No ads, no spam, no tracking: that is the promise made by the Gmail alternative. To do this, the messaging service developed in Belgium relies on the two-factor authentication, as well as encrypting messages directly in the browser. Each email is digitally signed.

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This way, recipients know at first glance that the message comes from you. In addition, Mailfence allows you to create, import, publish and manage simple OpenPGP keys.

With only 500 MBThe free basic edition of Mailfence offers relatively little storage space for emails. An additional 500 MB is available for storing documents, which can also be opened online and shared with one click. The developer does not offer native apps: Mailfence is only available in a browser.

Advantages

  • Attachments up to 50 MB
  • Two-factor authentication and end-to-end encryption of all messages

Disadvantages

  • There is no app available for iOS and Android

You can enter from here

Yahoo Mail

Although Yahoo Mail had some difficulties to start, the mail portal is now one of the best Gmail alternatives. Like many other Gmail alternatives, Yahoo can also be used on iPhone e iPad, as well as on Android devices and Windows.

Contacts can be easily imported from social networks. Yahoo even offers an impressive 1 TB of storage space. The service also offers a manually configurable spam filter and a chat function with which you can receive SMS messages.

Like Google, Yahoo allows you to send Emails with attachments up to 25 MBIf you want to send attachments up to 2GB in size, you can share them directly with other users using Dropbox or Google Drive. If you need a lot of storage space and want to send and receive large amounts of data, Yahoo is a good choice.

Advantages

  • Free
  • Good connection to social networks.
  • Possibility of very large accessories

Disadvantages

  • Numerous targeted ads
  • Ads can only be disabled with Yahoo Pro

You can enter from here

AOL Mail

One of the leading email providers since its launch in the 90s, AOL Mail AOL Mail remains a popular alternative to Gmail, especially in the United States. The service is available for free with the creation of an AOL account. Mobile access to AOL Mail is available for Android and iOS users through the AOL app or via the browser.

Users can add their friends to the AOL Instant instant messaging service Messenger (AIM) directly into your inbox. It's also possible to link your AOL email account to external software such as Gmail, Yahoo Mail or social networks Flickr and PhotoBucket to extend its functionality.

AOL Mail storage space is unlimited and the maximum attachment size is is generous at 16GBThe mail service also incorporates spam filters and protection services. AOL Mail has a very user-friendly design and offers unlimited customer support to its users.

Advantages

  • Free
  • unlimited storage space
  • Maximum attachment size up to 16 GB
  • Spam filters protect your inbox

Restrictions

  • Few users in European countries.
  • Low transparency regarding the protection of personal data

You can visit the website from here

GMX

GMX, like Outlook.com, also offers an additional mail collector. Beyond that, GMX Email offers a sophisticated anti-spam module which can scan incoming messages for viruses or Trojans. The Gmail alternative uses different backup services to secure and protect data.

Compared to Gmail, GMX's storage space is quite modest at 1 GB, however, it can be expanded to 1,5 GB by installing the browser extension GMX MailCheck. Attachments can be sent in sizes up to 50 MB without the need for compression or external services. In terms of security, GMX impresses with its end-to-end encryption.

Advantages

  • Free basic version
  • End-to-end encryption
  • Good spam filters
  • Increased security thanks to servers based in Germany that comply with data protection laws

Disadvantages

  • Limited storage space
  • Lots of ads

You can visit the portal from here

Summary of alternatives

For the free alternatives to Gmail presented that do not yet offer unlimited storage, additional storage space can be purchased with paid extensionsIndividual add-ons and expansion packs with additional options are available.

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Most Gmail alternatives are characterized by high levels of data securityThis is because Google's terms and conditions allow the provider to read the content of the email. But Gmail is not the only email service with questionable data protection.

If you are looking for a free alternative that guarantees better data protection, switching to one of the providers mentioned in this article might be a logical step. Some free versions offer fewer features (for example, for organizing appointments) and a relatively small amount of storage, but this can usually be fixed with a paid upgrade.

Conclusion

Gmail is one of the best services out there and it is really great. So, one can imagine how terrible it can be when it breaks down. I hope these solutions were able to help you with your problems when Gmail is not working.