Error This Message Has Not Been Downloaded From The Server On iOS

Last update: 04/10/2024

In this fast-paced world and with the invention of new methods of communication, email remains one of the most important mediums. Many email clients, such as iPhone Mail or Microsoft Outlook, begin to show the error this message has not been downloaded from the server for some of the email messages.

The problem is mainly reported in the Apple ecosystem (iPhone, iPad o Mac, etc.) and, in some cases, in Windows with Microsoft Outlook. For some users, the issue occurred after an OS update, while others reported seeing the problem when emails were moved between folders. The bug is not limited to a particular email provider (Gmail, Yahoo, etc.).

Error This Message Has Not Been Downloaded From The Server

What causes the error this message has not been downloaded from the server?

The mail application may show the message downloading problem mainly due to the following reasons:

  • Outdated operating system on your device: If your device's operating system is outdated, it may not be compatible with the email server, causing the issue at hand.
  • Delete copy from server: If any of your email clients is configured to delete the email copy from the server and retrieves/deletes the email from the account before any other client, other clients may not download the message from the server.
  • Anti-spam filtering: If the anti-spam filtering application (such as GFI MailEssentials) is editing the header of the emails, making the emails incompatible with the mail application, then the Mail application may display the error in question.
  • Installation of the mail application is corrupted: If your mail application installation has become corrupted, it may not communicate with the server properly and therefore you may not be able to download some of your email messages.

How can I fix the error this message has not been downloaded from the server

To fix the error this message has not been downloaded from the server, you can try these methods:

Restart the mail app after you force close it

A temporary glitch between the Mail application of the iPhone and the email server may cause the message download issue. Here, restarting the Mail app after force closing it may resolve the issue.

  • Start the iPhone Mail App y open an email which previously displayed “This message has not been downloaded from the server.”
  • Now hold down el iPhone home button for about 7 to 10 seconds until the Mail app closes and the iPhone home screen appears.

  • Then start the Mail app again and check if it is working properly.
  • On the contrary, force the closure of the application E-mail again and turn off Wi-Fi in Settings.
  • Now reboot your phone and enable   Mobile data.
  • Then, launch the Mail app and check if the issue is resolved.

Update your iPhone's iOS to the latest version

If iOS If your iPhone is not updated to the latest version, you may have compatibility issues with the email server, resulting in the issue at hand. In such a case, updating your phone's iOS to the latest version may resolve the issue. Before updating, make sure to create a backup of your iPhone (in case the update fails or is buggy).

  • put the iPhone charging and connect it to a Wi-Fi network (if update download size is an issue).
  • Now start the iPhone Settings and select General admission.

Error This Message Has Not Been Downloaded From The Server

  • Then open Software update and check if an iOS update is available.

  • If so, download e install la iOS update.
  • Once the update has been installed, restart your iPhone and upon restart, check if the emails do not contain the message that was not downloaded from the server problem.
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Set the email preview to 5 lines

Many mail apps only download the email headers and when the email is opened, the remaining message is downloaded. If due to a technical issue, the mail app is unable to download the header or message properly, it may trigger the message download issue. Here, setting Mail preview to 5 lines may force the Mail app to download the header and message at once, thus, you may resolve the issue.

  • Start the setting of the iPhone and open Mail.

Error This Message Has Not Been Downloaded From The Server

  • Now, in the Message List section, tap preview and select 5 lines.

  • then restart your iPhone and after restarting, check if the email message download issue is resolved.

If that didn't work and you're organizing emails into custom created folders, check if remove a special character like a tide ~ (if present) of the folder name clears the error in question.

Enable Fetch in phone settings

Emails are delivered to a user's device via Push or Fetch methods. In the Push method, the server informs the client of new emails while in the Fetch method, the client application repeatedly queries the server for any new emails.

By default, the iPhone uses the Push method, but the email server, due to a glitch, may have trouble sending the emails to the device, resulting in the issue at hand. In this scenario, setting the iPhone to use the Email Fetch method may resolve the issue.

  • Start the iPhone setup and open Passwords and accounts.

Error This Message Has Not Been Downloaded From The Server

  • Now select Get new data and flip the switch Push to the position of off.

  • Then enable Fetch (if not automatically enabled) and set Fetch en Automaticallys. In some cases, you may need to tap the problematic account and select Get.

Error This Message Has Not Been Downloaded From The Server

  • Now configure all other accounts en Fetch which shows Push and reboot the Iphone.
  • After restarting, check if the iPhone is not experiencing the message download issue in question.

Enable full download in Send/Receive Group Settings

If your email client is configured to download only a portion of the email message (for example, without attachments), you may not get the entire message. In this case, enabling full email message download in the send/receive group settings may resolve the issue.

  • Start the app Outlook and go to your menu Archive.
  • Now go to the tab Options and in the resulting window, open the tab Advanced.

  • Then, in the Send/Receive section, click the button Send / Receive and select all accounts, or if the problematic account is displayed, select it.

Error This Message Has Not Been Downloaded From The Server

  • Now click on the button Edit and in the left panel, select the problematic account.
  • Then, under Receive mail items, check the option Download full items including attachments for subscribed folders.

  • Now ceiling lamp the changes and restart your system.
  • After restarting, check if the message download issue is resolved.

Enable Gmail's 'Recent Mode'

If you have configured multiple email client applications like MS Outlook on a PC and Mail on iPhone, then each of these clients will check the Gmail servers every 15 minutes, and the one that checks an email first before the other clients can hide the email, ends up resulting in the message downloading issue under discussion.

In this scenario, enabling Gmail Recent Mode may resolve the issue as in this mode the Gmail server sends the last 30 days' worth of email to all connected email clients, regardless of whether the email has been previously downloaded by any of the clients.

  • Open the Configuration at the account de gmail in the email client, for example, Outlook, and in the tab Emaildouble click in the direction of gmail.
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Error This Message Has Not Been Downloaded From The Server

  • Now, in the box Number of la account , add reciente before your account name, for example, if your account name is testuser@gmail.com, should be seen as recent: testuser@gmail.com.

  • Then click on the button Next and when the settings are updated, click Ready.

Error This Message Has Not Been Downloaded From The Server

  • Now restart your system and upon restart, check if the message not downloaded issue is resolved. Please note that some of the iPhone users may need to enable Use Recent Mode in Settings >> Mail >> Gmail.

If that didn't work, check if Disable IMAP on the Gmail website fixes the problem.

Enable the 'Keep copy on server' setting

Almost all email clients allow a user to delete the copy of the message from the server after retrieving the message. If you have more than one client configured to retrieve the email messages like iPhone and iMac, but if one of them is configured to delete messages from the server after retrieval, that can cause the message downloading issue on the other device.

In such a case, enabling the option to keep the copy of the message on the server may solve the problem. As an illustration, we will discuss how to disable the mentioned setting on a Mac.

  • Start the app E-mail and open your Preferences.
  • Now go to the tab Accounts and select the problematic account.
  • then browse to the tab Advanced y Uncheck Delete server copy after retrieving messageSome devices may display the option to never delete from the server or leave a copy on the server.

  • Now cierra the Mail Preferences window and restart your system.
  • Repeat the same on all other email clients on all your devices and then check if the message download issue is resolved.

Please note that after enabling this setting, if remove a message from the Delete folder on your phone or computer, that email message may also be deleted from the other device and if you tried to access that message on the other device, that may cause the message download issue.

Disable the anti-spam product on your device

Many email clients first download the email headers and then download the message when required. If your anti-spam or security product is filtering out email headers that are not supported by your email client, then the email client may show the message download issue. In this context, disabling the anti-spam or security product on your device may resolve the issue. For illustration purposes, we will discuss the process of disabling GFI MailEssentials.

Warning:

Proceed at your own risk, as disabling your system/device's anti-spam or security product may expose your system to threats such as viruses, trojans, etc.

  • Starts GFI MailEssentials Switchboard and go to the tab Problem solving.
  • Now in Enable/Disable email processing, click the button Disable and click on Yes in the Service restart required dialog message.

Error This Message Has Not Been Downloaded From The Server

  • Next, launch your email client and check if the problem with downloading messages from the server has been resolved.

Re-add the email account to the mail app

The Mail app may fail to download the message from the email servers due to a temporary communication issue or corruption of the email account on the device. In this context, turning off/on the email or re-adding the email account to the Mail app may resolve the issue.

Turn the email account on and off

  • Start the iPhone Settings and open Mail, Contacts, Calendars.
  • Now touch the problematic account and flip the switch E-mail to the position of off.
  • Waiting until emails from the account are no longer displayed in the email client.
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  • then restart your iPhone and when you restart, turn on the email account.
  • Waiting until the email syncs and then check if the message download issue is resolved.

Add the email account again

  • Start the iPhone Settings and open E-mail (or Passwords and Accounts).
  • Now play Accounts and select the problematic email account.
  • Then touch Delete account and later, confirms to delete the account by tapping Delete from my iPhone.

Error This Message Has Not Been Downloaded From The Server

  • After this restart your iPhone and when you restart, Please add the account again (in case of Gmail, use the other type, not POP3) to the Mail app and check if it works fine.
  • If that didn't work and your account is set up to use 2-factor authentication, check if disable 2FA solves the problem.

If the problem persists, check if switch between the account types POP3 or IMAP for the email account solves the problem.

Reinstall the mail application

The Mail app may show the downloaded message issue if the installation or configuration of the Mail app is corrupted. Here, reinstalling the Mail app may resolve the issue.

  • Start the menu of the iPhone y hold down the application E-mail until the pop-up menu appears.
  • Now, from the pop-up menu that appears, select Remove application and then confirmed to remove the Mail app.

  • After this restart your iPhone and when it restarts, it starts the Apple App Store.

Error This Message Has Not Been Downloaded From The Server

  • Now search Mail and then install la iPhone Mail app.
  • Then start the application Mail y set it up according to your requirements.
  • Next, check if the Mail app can download messages from the servers.

If none of the above worked and you are using a Exchange server, check if enable Active Sync on the server resolves the issue. Also, make sure that the accepted domain settings on the Exchange server is configured correctly.

Please note that if you are using a wildcard (*) in the accepted domain field, may cause the problem in question and removing it may fix the problem.

For a common user, if the problem is still there, then the user may have to use a rd external applications (like Outlook on the iPhone) or restore device to default values.

Alternative solutions

If you don't want to use a third-party app or restore your device, check if using any of the following workarounds resolves the issue:

  • Open the problematic email message and when the download error message appears, open a new email message (either by tapping the up or down arrow). Then, returns al problematic email message to check if the message was downloaded correctly.
  • Forward the message of email and when you are asked to download the message reset, click Yes and check if the problem is resolved.
  • Check if you want to forward the POP3 emails to IMAP account or vice versa solves the problem.
  • Now, check if clean the trash through the email provider's website (such as Yahoo Mail) resolves the issue. Also, keep in mind that when deleting email messages from your phone, make sure to delete one message at a time, otherwise it may result in the problem under discussion.

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