Fix GameStop Access Denied Error

Last update: 04/10/2024
Error Access Denied

GameStop is one of the largest gaming product retailers and deals primarily with video games and consumer electronics. Many users reported that they were unable to access the GameStop website with the error access denied, As shown in the picture:

The issue is almost reported on all major browsers like Chrome, Firefox, Safari, etc. Also, it is reported that the issue affects all OS desktop, including Windows, macOS, Linux, etc., as well as mobile operating systems, including Android, y iOS.

If you want to learn more about this topic and how to repair it successfully, be sure to read this guide.

What causes the access denied error?

The GameStop website may display an access denied error message mainly for the following reasons:

  • Corrupted cookies and browser cache: If multiple people used a system to log in to the GameStop website, cookies stored from these logins or expired cookies may become corrupted and not cause access issues at GameStop.
  • ISP Restrictions: If your ISP is restricting access to the GameStop website based on rules such as NSFW, you may not be able to access the GameStop website.
  • GameStop website blocked by security product: If your security or privacy product (such as SurfShark) is set to block access to the GameStop website, you may not be able to access GameStop.
  • System/Device IP Blacklist by GameStop: Please note that refreshing the GameStop page over and over again in a short period of time (especially by pressing the F5 key) may cause GameStop servers to “think” that your IP is triggering a DDoS attack and may blacklist your device’s IP. This may be very true if no devices on your network can access GameStop.

How to fix GameStop access denied error?

To fix the access denied error on GameStop you can try the following methods:

Try your browser's Incognito or InPrivate mode

If any of your browser extensions or your cookies/data are corrupted, you may not be able to access the GameStop website. Here you can fix GameStop access denied by trying the browser's Incognito or InPrivate mode. But before you proceed, make sure that the GameStop website is up and running from Down-Detector or a similar website.

  • Start the browser Chrome and open the chrome menu by clicking on three vertical ellipses near the top right corner.
  • Now select New incognito window and in the new Chrome window, head to the GameStop website to check if it's working fine.

  • If you can access the GameStop website without problems in the Incognito (or InPrivate) mode of your browser, make sure that none of the extensions or plugins, especially ad blockers, etc., are not causing the problem.

Clear cookies and browser cache

GameStop website may show the access denied error if the browser cookies or cache are corrupted. In such a case, clearing the browser cookies and cache will fix the problem. To clarify, we will discuss the process of clearing Chrome browser cookies and cache.

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Delete GameStop cookies

  • Start the browser Chrome and navigate to GameStop website.
  • Now in the bar de addresses from Chrome, click on the icon of the padlock and, in the resulting pop-up menu, choose Cookies.

  • Later, at the top, Select a cookie and at the bottom, click on Delete.

  • Then, repeat the same to delete all other GameStop cookies and then, restart Chrome to check if the GameStop website can be accessed without problems.

Delete all cookies and browser cache

  • If deleting GameStop cookies didn't work, open the chrome menu by clicking on three vertical ellipses.
  • Now, hover your mouse over More tools and select Clear browsing data.

  • Then, near the bottom of the window that appears, click Logout (so that the history remains in the account Google) and select All There in the Time Range drop-down box.

  • Now select All Categories checking all relevant checkboxes, and then click the button Delete data.
  • Then, restart chrome and check if the GameStop access denied issue is resolved.

Restore browser settings to default values

If your browser settings or configuration have become corrupted, the browser may display the access denied error on the GameStop website. In this context, restoring your device's browser to default settings will solve the problem.

Before proceeding, make sure to backup your essential browser data. To make things clearer, let's discuss the process of resetting the Chrome browser to its default settings.

  • Start the browser Chrome and click on the three vertical ellipses at the top right of the window to open the Chrome menu.
  • Now select Configuration and in the left panel, expand Advanced.

  • Then navigate to the tab Reset and clean and in the right panel, click on Restore settings to their original default values.

  • After this, you must click on the button Reset Settings y restart Chrome browser to check if the GameStop access issue is resolved.

Try another browser

The access denied error on the GameStop website could be a result of a temporary communication failure between the browser and the website. Here, trying another browser may allow you to access the GameStop website.

Install another browser (preferably non-Chromium-based Firefox) on your device/system (if not already installed) and launch it.

Now check if the GameStop website is accessible from another browser like Firefox. Make sure the problematic browser is not even running in the background.

Change the DNS settings of your system/device

If the DNS server on your system/device is not resolving the web addresses related to GameStop, then the GameStop website may show the access denied error. In such a case, changing the DNS settings on your device/system may resolve the GameStop issue. To clarify, we will discuss the process of changing the DNS server for a Windows PC.

  • Right click on Windows and select Network connections.
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  • Now select Change adapter options y click with el right button trust your network connection In use.
  • Then choose Properties and double click on Internet Protocol version 4 (TCP / IPv4)

  • Now in the properties window, select Use the following DNS server addresses.
  • After this, happens the following Cloudflare DNS:

Preferred DNS server: 1.1.1.1

Alternative DNS server: 1.0.0.1

  • Now ceiling lamp the changes and restart your system.
  • After restarting, check if the GameStop website can be opened without any issues.

Try another network or use a VPN

The issue could also be a result of ISP restrictions limiting access to the website or if your system/device's IP address has been blocked by GameStop ("thinking" it's suspicious or geo-blocked).

In this context, try another network or VPN (although GameStop blocks many of the known VPN IPs) you can resolve the GameStop access issue. Before proceeding, make sure that disable any proxy on the device/system.

Try a VPN

  • If not, install y run a VPN app.
  • Now connect to a server (preferably US) and check if you can use the GameStop website without any problems.
  • If not and you are already using a VPN, check if the deactivation of the enforcement VPN it works.

Try another network

  • If the VPN didn't work, disconnect your device/system of the current network y connect a another network (such as your phone's hotspot or, in the case of a mobile device, mobile data).

  • Now check if the GameStop website is accessible from a browser. If so, you can contact your ISP to check if they are limiting access to GameStop or renew the IP lease to your router. If not, you can contact GameStop support (preferably on Twitter) to unblock your device's IP.

Whitelist GameStop in your antivirus or firewall settings

If your antivirus/firewall or any other privacy application (like SurfShark) is blocking access to the GameStop website, then the GameStop website may display the access denied error.

In this context, whitelisting the GameStop website in the settings of your antivirus, firewall, or any other privacy application (such as SurfShark) may resolve the issue. For illustration purposes, we will discuss the procedure to exempt the GameStop website from ESET Internet Security.

Warning: Proceed at your own risk as editing antivirus, firewall or privacy protection applications may expose your system/data to threats.

  • Starts ESET Internet Security and, in the left panel, go to the tab Configuration. Then, open Internet Protection.
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  • Now, facing Web Access Protection, click on the icon Configuration and expands URL Management.
  • Then, in front of the List de addresses, Click on Edit and select List of allowed addresses.
  • Now, click on Edit and then click Add.
  • Subsequently, you must ingresar the following and click on Add:

https://www.gamestop.com/

  • Now click on the buttons Accept o Apply to open ESET windows.
  • Then, start un Web navigator and check if the GameStop website is accessible.

Reset the router to default settings

This issue can also occur if your router settings or configurations are corrupted. Here, resetting the router to default can clear the GameStop access denied error.

Restart the router and try a direct connection without a router

  • Before restarting the router, rebooting it may refresh the IP and thus solve the problem.
  • Firstly, Restart your network router and check if that resolves the access denied issue.
  • Otherwise, check if connect directly to the Internet (without a router) resolves the GameStop issue. If so, check your router to see if there are any conflicting settings causing the issue.

Reset the router to factory defaults

If the GameStop works with direct internet connection and you can't find the router settings causing the problem, resetting the router may solve the problem. Before you proceed, make sure to backup your router's essential information/settings, so you can configure it later.

  • Search the button Resetting On your router, either it's on the back of the router or for some routers, the power button also functions as a reset button.
  • Now press y hold down the button of reboot from the router for a few 30 secondsYou may need a pointing object such as a paper pin to press the reset button.
  • Then loose the reset button and waiting until the router is on and the lights are stable, then set it up according to your ISP instructions.
  • Once the router is configured, you have to wait for the GameStop access denied issue to be resolved.

If none of the above worked for you, check if using a regional website , the gamestop.ca (for Canadian users) solves the problem.

I hope that one of these methods works for you and you manage to fix the access denied error on GameStop. Thank you for always visiting our portal, see you soon.