
There are many Roblox players who complain about receiving the error 769 (Teleport Failed: Unknown Exception) when attempting to teleport to standby servers using the TeleportToPrivateServer command.
Given this, there are many tests that have shown that there are many causes that can trigger this failure. Here is a list of the potential culprits of this error code:
- Lack of administrator access: It turns out that a common scenario that could trigger this error is a permissions inconsistency that prevents launched games from dynamically switching server connections. To resolve this particular issue, you need to reconfigure the game executable to always launch with administrator access.
- The firewall is blocking the connection: If you're experiencing this issue while running a modded version of the game, it's possible that your firewall is actively blocking the connection to the game server due to a false positive. In this case, whitelisting Roblox in your Firewall settings can ensure that the error doesn't occur again.
- DNS Cache impaired: A corrupted DNS cache is a likely candidate for causing this issue, especially if you are experiencing other similar network errors when playing other games multiplayerIn this case, you can solve the problem by flushing the DNS cache from a browser window. symbol of the system high.
- Inconsistent DNS range: An incorrect DNS range can also be responsible for the appearance of this error code. Several users who are in a similar situation have confirmed that the problem was finally resolved after switching to the DNS server address provided by Google or a different public rank.
Now that you are familiar with all the possible culprits behind this issue, here is a list of possible solutions that other affected users have successfully used to get to the bottom of this problem.
How to fix error 769 in Roblox?
In order to successfully resolve error 769 in Roblox, you can use the following methods:
1.- Run Game Manager in administrator mode
One of the most common scenarios that can cause the Teleport Failed: Unknown Exception error message is permissions issues that typically prevent Game Manager from making the relevant changes to the server connection.
A good number of users who are affected by this issue have confirmed that they were able to fix it by making changes to the default behavior of Game Manager. To do this, they made sure to keep it open at all times with administrator access.
If you want to know the instructions you should follow to do this, I recommend that you take notes of the following steps:
- To start this process, you will right click on the main game executable and start it with administrator access, to do this, you have to right click on it and select the command Run as administrator within the options available in the context menu.
- Next, you should run the action that was causing error 769 again and check if the problem is solved or persists.
If the issue has been resolved, you need to follow the instructions below to make the changes permanent, meaning you won't have to repeat the process every time you start Roblox.
- At this point, you should be sure that both Roblox and your launcher (Game Manager) are closed and that no associated processes are running in the background.
- After you do this, you need to open File Explorer (or My PC In previous versions of Windows) and navigate to the location where you first installed the game.
- What follows is to right-click where it says Gamemanager.exe and then press option Properties which is located within the newly appeared context menu.
- It is important that within the screen Properties, you access the tab with the name Compatibility, you can locate this specifically in the ribbon menu located at the top of the window.
- To continue, you have to go down to the category Configuration and check the box associated with Run this program as administrator.
- Finally, you have to click on the option that says Apply to make the changes permanent before you try to start Game Manager again and repeat the action that was causing the 769 Teleport Failed: Unknown Exception error.
In case the problem is not resolved, I recommend you try the following solution that I will show you below.
2.- Whitelist Roblox in your firewall settings
Another thing that is closely related to the appearance of this error code is the fact that your firewall is blocking connections to the game server, basically because it detects a modified version of Roblox.
This is more common than we think, especially when trying to run a version of Roblox that has been modified. There are even chances of receiving security warnings when the active Firewall is blocking connections.
If this scenario applies to you, the best thing you can do to fix this situation is to whitelist the main Roblox executable file.
Nota: If you're using a third-party firewall solution, the steps you need to take to whitelist items will vary on a case-by-case basis, so I can't provide a definitive solution. In this case, your best bet is to look for specific instructions for whitelisting tools within the security suite.
Now, when you encounter these types of issues when using Windows Firewall, you should follow the instructions below to whitelist Roblox and each of the associated dependencies within your firewall configuration:
- You're going to start by pressing the Windows key + R to open a dialog box known as Run. Next, you are going to type this command control firewall. cpl right inside the text box and press the key Enter to open the classic Windows Firewall interface.
- After you are inside the menu of the Firewall Windows Defender, you have to use the menu that appears on the left side of the window and press where it says Allow a application or feature through Windows Defender Firewall.
- When you are inside the menu of the Allowed application, you must click on the button Change settings to continue. Then, you must do the same in the option that says Yes in the message UAC (User Account Control) to be able to access the application as administrator.
- As soon as you get the admin access, you have to scroll down the list of applications and check if Roblox is present within the list of items. In case Roblox is already here, you have to check the boxes Private y Public associated with the launcher before archiving the corresponding changes.
- Once Roblox has been successfully whitelisted, you can launch the game again and check if the issue is now remedied.
If after performing this action you are still dealing with error code error 769 (Teleport Failed: Unknown Exception), you can try the next solution below.
3.- Make sure to clear the DNS cache
In case none of the above solutions work for you, you may want to consider the fact that these are DNS (Domain Name System) issues. Sometimes, inconsistent DNS can cause issues that prevent changes to Roblox servers.
If this scenario is applicable, the next troubleshooting action you should take is to clear your current DNS cache and force your router to assign a new address.
In case this scenario is applicable, you can clear your DNS cache and force your router to assign a completely new address. Many users who are experiencing the same thing have claimed that they managed to solve the Roblox error 760 by completely clearing the DNS cache:
- First you are going to press the Windows key + R to open a dialog box named Run. Next, you need to type the command cmd specifically inside the text box and press the keys Ctrl + Shift + Enter simultaneously to open the so-called elevated command prompt.
Nota: When you see the UAC message on the screen (User Account Control), you have to click where it says Yes to grant administrative privileges.
- Once you are inside the elevated CMD prompt, you must type the following command and press the key Enter to clear the cache DNS: ipconfig / flushdns
Nota: Performing this operation will clear any information you currently have stored within the DNS cache. This will force your router to assign new DNS information which hopefully won't cause the same problems as the old one.
- The next step is to wait patiently until the operation is completed. After this, you will receive a confirmation message indicating that the DNS cache has been successfully cleared.
- To conclude, you need to close the elevated CMD prompt and restart Roblox once again to see if the issue still occurs or is resolved.
In case you are still dealing with the same error 769, you can move on to the next potential solution to see if it works for you.
4.- You can change the DNS server
If the above option didn't work for you, don't worry, there are still things you can do to exclude your DNS range (Domain Name Address) from the list of culprits. For example, if the error 769 Teleport Failed: Unknown Exception ends up being caused by an incorrect range, you can resolve it by migrating your DNS range to another, more stable domain address.
A good option for this is Google DNS, but there are also other viable alternatives you can choose from in case you don't want to use Google. If you haven't tried this particular type of solution, make sure to follow the instructions below to successfully change the DNS on any Windows computer:
- You are going to start by pressing the keys Windows + R to open the dialog box Run. To continue, you have to type the command Cpl and press Enter to open a new window known as Network connections.
- When you manage to access the window Network connections, you have to right click on the option Wi-Fi (Wireless Network Connection)and select the section that says Properties within the context menu. In case you are using a wired connection, you need to right-click where it says Ethernet (Local Area Connection) instead.
Nota: When the message appears UAC (User Account Control), you must click where it says Yes to be granted administrator access.
- Now, once you are inside the Ethernet or W-Fi menu, you must click on the tab that says Social, then you have to locate the section that says This connection uses the following elements. When you find this menu, you must click on the box associated with Internet Protocol version 4 (TCP/IPv4), to press the button Properties.
- In the configuration of Internet Protocol version 4, you are going to press the option that says General,Then you have to enable the box associated with Use the following DNS server address.
- When you manage to enter the next screen, you will replace the values for the preferred DNS server and the alternate dns server with the following values: 8.8.8.8 / 8.8.4.4
Nota: Although these are Google's DNS ranges, but you can also make use of 1.1.1.1 y 1.0.0.1 , the preferred DNS server y alternate DNS server.
- Now you need to save the respective changes so that the new DNS range is met, then you will restart your computer and check if the problem is solved the next time you try to connect to a Roblox server using the command
In case none of the methods outlined in this guide help you to fix error code 769, we recommend that you use the repair tool RestorationThis application works in most cases, especially those where the problems are related to corruption in the system.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.




