One of the most popular issues that Origin Launcher is facing right now is the error 196613 0This issue arises when users try to initiate a game download or download an update for an existing game.
To help you fix it, we have prepared this guide for you. So read on and learn with us.
What causes error 196613 0 in Origin Launcher?
We have dived deep into this issue and realized that this particular problem has more than one potential culprit. So we have made a list of scenarios that might end up causing this problem on the PC:
- Origin version outdated: It turns out that this issue may be caused by an outdated Origin client. Note that the developers have already released a fix for this particular issue. Take advantage of it by forcing your Origin launcher to update to the latest available version.
- Permissions issues: It turns out that another possible culprit that could be responsible for this issue is the lack of admin rights granted to the Origin launcher. To fix this issue, you'll need to go into the Properties screen of the Origin executable (or shortcut) and modify it to ALWAYS run with admin access.
- The download in safe mode is disabled: Depending on your network circumstances, you may need to enable safe mode downloading before you are allowed to perform downloads from your Origin launcher. You can do this by accessing the Diagnostics tab in the Settings menu of the Origin app.
- UPnP is disabled: In case you are using a newer router model that supports UPnP, one of the first things you should do is make sure that this technology is enabled. Unless you enable UPnP, the required Origin download ports are likely to remain inaccessible, which will lead to this error.
- Source ports are not forwarded: In case your router does not support UPnP, the only way to ensure that the required source ports are accessible through your router is to manually forward them from your router settings. This is only applicable if your router does not support UPnP.
- Origin cache corrupted: If you previously had an older version of Origin installed on your PC, there is a chance that the remnant file from the previous installation will end up conflicting with the new version. In this case, you should take There to clear Origin's cache before reinstalling.
- Installing Origin corrupt: File corruption can also be the root cause that triggers these download issues with Origin. To fix them, you will obviously need to reinstall the Origin launcher along with all the dependencies included.
- Level 3 Node Lockout: It turns out that certain ISPs can facilitate the appearance of this problem by using level 3 nodes that end up inhibiting the connection to Origin's download servers. In this case, using a client VPN to tunnel your connection might allow you to avoid the error.
- insufficient bandwidthIf you're working with a low-end router, you can also expect to deal with this issue in scenarios where the available bandwidth isn't sufficient to meet Origin's minimum requirements. If possible, you can probably alleviate this error considerably by disconnecting from a Wi-Fi connection.
How can I fix error 196613 0 in Origin Launcher?
Now that we have reviewed all the possible causes of the source error 196613 0, let’s go over some of the actual fixes that other affected users have successfully used to get to the bottom of this issue.
Update Origin to the latest version
Before we move on to the other fixes below, the first thing you need to do is make sure that you are actually running the latest version of Origin.
The way to do this (without uninstalling) is to access the menu Application settings from source and go to Updates companies and enable Update source automatically to force the launcher to check itself to see if a new build version is available.
Several users are also struggling with the error 196613 0 They have confirmed that once they did this, the error stopped occurring and they were able to download the games normally.
Nota: The fact that this method works suggests that Origin has already released a client update that resolves this issue (at least partially).
Here are some step-by-step instructions on how to force the Origin launcher to update to the latest available version:
- Open Origin Launcher and log in with your user account.
- Next, click on your account icon (bottom left section) and then click on Configuration from the application in the context menu that just appeared.
- Once you are inside the menu Application settings, start by accessing the tab Application on top.
- Next, scroll down to the bottom of the screen in Client Update and enable the lever associated with Automatically update source.
- After you've done this and made sure automatic updates are allowed, restart Origin and accept the new update when prompted.
If you're still experiencing the same issue after the update (or if you were already on the latest version of Origin), please move on to the next potential solution below.
Launch Origin with administrator rights
It turns out that the error code 196613 0 on Origin can also appear due to a permissions issue. According to some users who were also dealing with this problem, Origin could end up with error 196613:0 because the game installer does not have administrator access to override or copy some of the files required by some games.
In this case, you may be able to resolve the issue by configuring your Origin shortcut (or executable) to launch with administrative privileges.
Here is a quick guide on how to do this:
- Make sure the launcher is Origin is closed and not running in the background (check the tray bar menu).
- Right-click the main Origin executable and choose Properties in the context menu that just appeared.
- Inside the screen Properties, select the Compatibility tab using the horizontal menu at the top.
- Next, check the box associated with Run this program as administrator.
- Click on Apply to save the current settings and close the properties window.
- Reopen the Origin launcher and restart the download that was failing with the error 196613 0.
If this method didn't work for you or if you were already running Origin with administrator rights, move on to the next method below.
Enable safe mode download
Some users who dealt with the error 196613 0 They reported that the issue was completely resolved after forcing the Origin client into Safe Mode download mode.
Doing this before trying to download the game or game update seems to have helped many users who were previously crashing with error 196613 0. You can apply this change by accessing the tab Setup Menu Diagnostics of origin and enabling the switch associated with the download in safe mode.
After doing this and restarting the client, try starting the download again and see if you still get the same error code.
Here's a quick guide on how to configure your Origin client to download in safe mode:
- Start by opening the Origin launcher (from the standalone executable or from a shortcut).
- Once you are in the main menu of Origin, click on the name of your account in the bottom left section of the screen and select Application settings.
- When you manage to be inside the menu Application Settings, select the Diagnostics tab and scroll down to the section A satisfactory solution from problems.
- From the next dedicated menu, enable the lever associated with the download in safe mode.
- After seeing the success message «Changes saved», closes the Origin client.
- Right click on the executable (or shortcut) of Origin and choose Run as administrator to force administrator access.
- Start the same download that previously produced error 196613:0 and see if the issue is resolved.
If you are still unable to download games or game updates from your Origin installation, please move on to the next method below.
Enable UPnP
Users reported that error 196613 0 could be caused by the fact that Network Address Translation (NAT) is not open for the network your PC is connected to.
If you are dealing with the same scenario, you should be able to fix this by enabling the UPnP option from your router settings.
Nota: UPnP is a feature that bundles a set of network protocols together to allow networked devices to establish functional network services. The lack of UPnP is likely to cause download issues with the Origin launcher.
Important: If your router does not support UPnP option, skip this method and follow the next method below.
These are the steps to enable the option UPnP (Universal Plug and Play) on your router:
- Start by making sure your PC is connected to the router you want to enable UPnP on.
- Next, open a browser application and type 192.168.0.1 o 192.168.1.1 then press Enter to open settings of the router.
Nota: If your default router IP address is different, look for the specific one only.
- Once you are inside the login screen, insert your router credentials. If you have not changed the default credentials, the default login username and password should be 'admin' y '1234'.
- From your router's configuration menu, access the menu Advanced, then go to the section NAT forwarding and scroll down until you find the submenu UPnP.
Nota: Please note that the menus will be different depending on the manufacturer of your router. If you can't find UPnP, look for instructions online.
- Once you get to the correct menu, make sure to enable the UPnP option.
- Next, restart your router, then restart your PC to make sure you receive new network data.
- When the console restarts, launch Origin once again and see if you can now download the game and game updates.
If you are still dealing with the same error 196613:0, move down to the next potential solution we explained here.
Forward source ports manually (if UPnP is not supported)
In case you have tried the UPnP method above and found that your router is not equipped to support this feature, the only thing you can do to combat the NAT issue at this point is to manually forward the ports used by Origin.
When you do this, you will ensure that your network can allow incoming network requests from the Apex Legends servers. This is often effective for users using older router models.
To make things easier for you, we've put together a series of steps that will guide you through the process of manually forwarding the ports used by Origin on PC:
Nota: The instructions below may be slightly different depending on your router manufacturer. If you have trouble following the instructions below, please search online for specific instructions tailored to your router model.
- Open your preferred browser and type one of the following codes into the search bar:
192.168.0.1
192.168.1.1
- Then press Enter to access the router settings.
- On the login screen, you need to enter your login credentials to access the router settings.
Nota: The default value should be admin as a name of user y 1234 , the password. If these don't work, search online for login credentials specific to your router model.
- Then expand the menu Advanced/Expert, then click on the Forwarding option ports/NAT forwarding.
- The next step is to make sure that Origin has the necessary ports to accept incoming connections. Here is a list of the ports you need to open for Origin:
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900UDP
: 1024-1124; 18000; 29900
- After successfully forwarding the ports, restart your PC.
- Once the next startup is complete, launch Origin once again and see if you can now download games and game updates.
If you are still dealing with the same error 196613-0, then move on to the next method described below.
Clear the origin cache
If you previously had Origin installed on this PC and you're getting this error after reinstalling the Origin launcher, it's quite possible that you're experiencing this issue due to an issue caused by some leftover files left over from the previous installation.
For most of the documented user reports we have investigated, this type of issue will originate from the cache folder of Origin (located within AppData).
Some users who are also dealing with error 196613 0 reported that the error was finally fixed once they accessed the folder AppData and directly deleted the Origin cache folder. After doing this and running the setup once again, the installation completed successfully.
This is what to do:
- Start by pressing the key of Windows + R to open a dialog box Run. Inside the text box that just appeared, type '%AppData%' and press Enter to open the hidden application cache folder of your Windows installation.
- Inside the folder AppData, scroll down through the list of cache folders and locate the one called Origin.
- Then right click on it and select Delete in the context menu that just appeared.
- Restart your PC and wait for the next startup to complete.
- Install the latest version of Origin once again (from the Origin page) official download) and see if you managed to solve the download problem.
If you are still dealing with the same error 196613-0, move down to the next potential solution below.
Reinstall Origin
If none of the methods presented above have worked in your particular scenario, the next logical step is to uninstall the Origin app + any leftover configuration files and dependencies.
Some users facing this issue have also taken the time to change the default installation folders from within the app after reinstalling it.
If all else has failed so far, you should try doing the same and see if you can finally bypass error 196613 0 and download games and game updates normally.
Please follow the steps below for instructions on how to reinstall the Origin app and remove any leftover files and dependencies:
- Start by pressing Windows key + R to open a dialog box Run. Then write "Appwiz.cpl" and press Enter so that the corresponding window can be opened Programs and characteristics.
- Within the Programs and Features list, scroll down the list of applications and locate the entry associated with Origin.
- Once you identify the correct application, right click on it and select Uninstall.
- Then, follow the on-screen prompts within the uninstallation wizard to remove Origin from your computer.
- When the operation is complete, restart your PC and wait for the next startup to complete.
- After this, when you make sure that your PC has restarted, visit the Origin download page and select a supported Windows platform.
- Then wait for the installer to complete the download.
- Open the Origin installation executable and follow the on-screen instructions to reinstall the program on your PC.
- After reinstalling the launcher, open the app Origin and click on your account in the bottom left corner and then select Application settings.
- Within the Application settings, select the tab Install and save, then scroll down to the section On your computer.
- In the section On your computerclick the button Change folder associated with the game library location.
- Next, set a custom location for it (any location will do, as long as it's different from the default path).
- Also consider changing the game folder for the legacy game installers.
- Download the game or game update that was previously triggering 196613 0 and see if the issue is now resolved.
If the same error continues, move down to the next potential solution below.
Use a VPN client when downloading
In case you encounter the problem on a PC, you should also consider filtering your connection through a VPN and see if Origin magically starts downloading games and game updates again.
This may seem like a strange way to fix the problem, but many affected users reported that their Origin download issues almost disappeared after resorting to using the VPN client.
This seems to suggest a scenario where certain ISPs (Internet Service Providers) using Tier 3 nodes eventually end up affecting the download function.
If you think this scenario is applicable to your particular case, you should try installing a VPN client and see if that fixes your 196613 0 error with Origin.
We recommend that you start by trying a free VPN client (as it is not known for sure whether this solution will be effective).
Here are some VPN services that include a free plan or free trials:
In case you've already tried using a VPN or it didn't make any difference, move on to the next potential solution below.
Change the Internet connection
If none of the methods presented in this article have worked for you, one last thing you need to do is change your current Internet connection.
In case you are using a low-end router, it is not unlikely that you will face this issue in scenarios where there is not enough bandwidth to support Origin's download queue.
If possible, change your connection from Wi-Fi to Ethernet and see if that resolves error 196613-0.
I hope that the information described in our post will help you to repair error 196613 0 satisfactorily. Thank you for always reading us, we will see you in the next guide.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.