Epic Games Launcher Black Screen Error

It has been reported in many forums that users are facing the problem of the black screen from the Epic Games Launcher. This problem usually occurs due to incorrect display settings or DPI, which prevents players from playing the game smoothly. Well, if you are one of those who are facing the same black screen issue, then in this article, you will find the various potential solutions to overcome that problem in no time.

What causes the Epic Games Launcher black screen issue?

Before getting into the solutions, you should know the various probable causes of the said problem as it not only helps you choose the most effective solution but will also save your time and patience. There can be multiple causes behind this black screen issue. Below are some of the mentioned causes:

• Incorrect screen resolution: Screen resolution is another common reason for the launcher black screen issue. Epic Games. Users whose screen resolution is incorrect may encounter this problem. Please try to adjust your screen resolution to have a correct view.
• Do not run Launcher as administrator: Many applications require administrative rights to run properly. So, if you are not launching the application as an administrator, you might face a black screen issue while running or launching the program. So, try running the application as an administrator to fix the problem.
• Outdated graphics driver: Graphics drivers are very important to run the application smoothly. And running an outdated graphics driver might trigger such a problem. So, try to update your outdated graphics driver to the latest version to avoid such issues.
• Epic Games Launcher Temporary Web Cache: In most cases, the temporary app cache conflicts with the proper functioning of the launcher and can cause this issue to arise. Therefore, try clearing the web cache of Epic Games Launcher to avoid the black screen problem.
• Program incompatibility mode issue: If the app is incompatible with your operating system, then it might be the reason why you may see the Epic Games launcher black screen. Always make sure to launch the app in compatibility mode.
• Do not use the integrated graphics card: In most cases, it has been found that not using the integrated graphics card could be the reason for the black screen issue. So, try using an integrated graphics card to resolve the issue.
• DPI Settings: Many users have reported that sometimes the DPI settings cause black screen problems. Therefore, try changing the DPI settings to overcome these issues.

Methods to fix Epic Games launcher black screen issue

Above, we have shown you some of the culprits of this black screen issue. Now, as you know the potential culprits, it is time for you to learn about the most effective solutions that other affected users have implemented to resolve the problem in no time.

Run the launcher as administrator

Many applications and games require administrative rights to run properly and lack of admin rights can cause issues in the functioning and execution of the application. So, running any application as administrator fixes the various issues. Follow the steps to do so:

• To do so, simply right-click on the Epic Launcher app shortcut on your desktop
• Now, select the option Run as administrator.

• Once you are done with this, simply restart the launcher again to see if the issue persists or not.

Reset screen resolution

In many cases, it is seen that the screen resolution is adjusted to fit the display, but it may cause issues with incorrect view. So, the black screen issue on Epic Games Launcher could be due to your display resolution settings. In this situation, it is suggested to reset the screen resolution on your system. Windows and try changing the screen resolution to fit your display. To do so, follow the steps below:

• Right click on your desktop and click on Display settings.
• Now search Screen resolution and touch the down arrow
• After this, set the screen resolution to 1280×768.

• Lastly, restart Epic Game Launch and check if the issue is resolved or not.

Clear Epic Game Launcher Web Cache

The temporary cache of the web application is likely to cause several issues as the temporary cache conflicts with the application files and prevents it from running properly and causes several problems.

The cache is stored in the app and after some time it gets corrupted and crashes the app when you run it. So, try to clear the web cache of the app to counter the black screen issue. To do so, you can follow the simple steps below:

• Start the Run command by pressing the keys Win + R together.
• Then write % localappdata% in the box to open File Explorer.
• Now, open the Launcher and go to Saved
• Then touch the web cache and delete it.
• Finally, reboot your system.
• Now check if the problem is solved or move on to the next potential solution.

Set compatibility mode

Many users have reported on many forums that setting the compatibility mode fixes the problem. The incompatibility issue causes several problems while launching the application, so it is necessary to run the applications and games in compatibility mode as this allows the application to run smoothly.

So try to adjust it by following the simple steps below:

• Go to the launcher shortcut on your desktop and right click on it.
• Now select Properties.
• Go to the tab Compatibility and check the Run this program in compatibility mode for box.

• Now select Windows 8 from the list of Windows versions.
• Then check the box Disable full screen optimizations.

• Now tap Apply and then Accept To save the changes.
• Finally, restart the application.

Launch Compatibility Troubleshooter

If the above solution does not work for you, try launching the Troubleshooter. compatibility issues. Running the troubleshooter will help you find the root cause of the problem and thus, probably fix it. Perform the compatibility troubleshooter by following the guide below:

• Right click on the Launcher shortcut and go to Properties
• Then select the compatibility tab and tap Run compatibility troubleshooter.

• Now, uncheck all the other boxes in the compatibility tab.
• After that, the window will appear Program Compatibility Troubleshooter, then select the Try recommended settings option.

• Toca Test the program, once tapped, it will redirect you to the launcher.
• Now go back to the window Program compatibility troubleshooter and tap Next

If you don't find a black screen in Epic Game Launcher, select the option Yes and save the settings. But if you are still facing black screen issue, then follow the additional steps.

• Now, uncheck the box for The program worked in previous versions of Windows but will not install or run now.
• Then check the option box The program opens but does not display correctly and press Next.

• Check the box for Error message indicating that the problem must run in 256-color or 8-bit color mode. Then tap Next.
• The next thing you should do is press where it says Yes, Please try again using different settings and touches following.

• After that, tap Test the program and then go to the next one.
• Click on Yes and save these settings for this program.

The black screen issue on Epic Game Launcher has now been resolved. If not, check for more solutions.

Update the graphics driver

Graphics drivers are very essential to run the games and applications smoothly. But in many cases, it gets outdated and causes a problem in running the particular application.

If applying the above solutions does not solve your problem, try update your graphics drivers, as faulty or outdated drivers can cause black screen issue.

You can update your graphics by simply visiting the official website of the driver manufacturer and searching for the compatible driver for your Windows version and downloading it. Once you are done with the downloading process, the next step is to double-click on the downloaded files and follow the on-screen guide to install them successfully. Or you can simply restart your system and Windows will install the updated drivers automatically on your computer.

In addition, you can also update the driver using the device administrator, follow the steps indicated to do so:

• Press Windows + X keys to start the quick link
• Then click on the Administrator Devices from the options and double click on the display adapters.

• Then right click on the dedicated graphics card that was being used.
• And then you have to select Update Driver and then click on Search automatically for updated drivers option.

• Wait for the scanning process to complete and if any windows finds any updated driver, your system will download and install it automatically.
• Then restart your PC to save it immediately.
• After updating your graphics driver, try launching the game launcher to see if the issue appears or not.

Use Google's public DNS

Changing DNS servers has been found to be a proven solution in most cases. So, the problem might be related to your DNS server, you can switch to a free version of Google which is often used to fix problems like this.

Generally, DNS issues are difficult to resolve and there are no patterns available when you should follow this solution. Therefore, it is worth a try as it will not hinder anything and the changes can be easily reverted.

Then, try changing the server to Google Public DNS, following the steps in the guide below:

• Open the Control panel.
• Tap on the option Network and Internet.

Nota: Make sure Network and Internet are view by: category

• Now tap on Network and Sharing Center.
• Then, select your connections. (Ethernet/Wi-Fi/Others) and select Properties.
• Tap the option Internet Protocol version 4 (TCP / IPv4) and then select Properties.

 

• Now, check the option box «Use the following DNS server address«
• After that, type «8888» on the preferred DNS server and «8444» on the alternate DNS server.

• Then touch Accept to save the settings and exit the window.
• Finally, reboot your system and check if the problem is resolved or not.

Flush DNS cache

If changing the DNS server to Google Public DNS doesn’t solve the problem, then you need to clear the DNS cache. As seen in many cases, the problem is that the queries can also be initiated due to missing, corrupted or damaged DNS cache. So, if this case is applicable, then you need to flush the DNS cache and then register the DNS again on your Windows system to fix the error.

Follow the instructions below:

• Open the Run application by pressing Win + R.
• Now search Symbol of the system typing cmd in the Run box and press the Ctrl+Shift+Enter keys to start it.

• After that, in the cmd panel, run the commands given one by one and press enter after each one.

ipconfig/flushdns

ipconfig / registerdns

ipconfig /release

ipconfig/renewr

When the process is complete, reboot your system, this will save the changes to your system and will probably solve the problem.

Change DPI settings

Many users suggested that changing the DPI settings solves the problem for them. Check if you have set the DPI settings to low then this might be conflicting and crashing the app and if none of the above solutions work then you can change the DPI settings to high. Follow the steps below:

• Right-click on the launcher shortcut and tap on the Properties option.
• Now go for it Compatibility.
• After that, select the option Change high DPI settings.
• Now check the box Override high DPI scaling behavior.
• Make sure to select Application from the drop-down menu.
• See if the issue is resolved for you or move on to the next solution.

Use the integrated graphics card

Here it is suggested to use the integrated graphics card as this works for many users to resolve the error. hardware Integrated graphics will not use the separate memory bank for the graphics and video card, and this is the reason why the GPU uses system memory that is shared with the CPU.

And on computers portable With Windows 10, users have this feature that forces apps and games to use the integrated graphics card. So, using this graphics card allows you to fix the display related issues and can work to resolve the black screen issue with the Epic launcher.

So, follow the steps given to use the integrated graphics card

• Press Windows key + I to open Settings and in the window that appears, type graphics settings in the search box.
• Start the graphics settings.
• Then go to the classic app option under Select an app to set preferences.
• Toca Browse thereafter.
• Explore the executable launcher file (Default: C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64)
• Now go to the app and tap Options.
• Click the Power Saver option and then tap Save.
• Now close the window and relaunch the Epic Games Launcher.
• Check if the issue is resolved for you, or if not, follow the next potential solution.

Allow Launcher through Firewall

The security program installed on your system may be the reason why you are seeing the error with the Epic launcher. Windows Firewall in Windows 10 blocks the Launcher files and will not allow you to establish a connection to the server as a security measure.

Therefore, if you have enabled Windows Firewall, it is suggested to allow the application to pass through the firewall to avoid such errors. Follow the steps below:

• Go to the search box and search for firewall and then select Firewall and network protection.
• Now play Allow an app or feature through the Firewall Windows Defender.
• Next, check whether the Epic Games launcher is added to the list or not. If not, change the settings by following the on-screen instructions to add the launcher to the list.

Use a good VPN service

If none of the above methods solve your black screen issue on the Epic Games launcher, try using a VPNMost users have reported on the forums that using a VPN while launching the Epic Games launcher actually solves the problem.

There are many VPN services There are many VPNs available on the web, both free and paid, that allow you to get unrestricted access and enjoy the flow of the net. However, using a free VPN can sometimes be a hassle. So, try to use a good or paid VPN.

These are the potential solutions that help you resolve the Epic Games launcher black screen issue, allowing you to play your favorite games once again without any further interruptions.