How to Fix Canon Printer in Error State

Printers Canon in error state This is a very common problem. The error is reported to the user as a system notification or on the printer screen. The error status problem is reported on almost all Canon printer models (network or local).

For some of the users, the problem started occurring after the printer cartridge or toner was replaced, while for another group of users, the error status issue occurred after the router was changed.

In some cases, the problem occurred only after printing the first page of the print job, while in others, it occurred unexpectedly. Also, some users reported that no printer lights were blinking when the problem started.

What causes the Canon printer to go into error state?

A Canon printer might say it is in an error state mainly due to the following:

• Firewall or antivirus interference: If a security product on your system is blocking the printer driver from accessing an essential system resource (such as the print queue), then it may cause the error state issue.
• Corrupted or incompatible router firmware: if he firmware If the router is damaged or if the router has been changed recently, the printer and the system may not communicate with each other resulting in the printer issue in question.
• Installation Canon printer driver corrupted: if he controller of the Canon printer has been damaged (for example, due to a sudden power failure), then the printer may display the error status problem.
• Problem of hardware: The issue under discussion could be a result of a hardware problem with the printer, for example if the printer's LAN or Wi-Fi modules have failed then the printer may not communicate with the system and cause the error status message.

How can I fix Canon error status issue?

To fix the Canon error status issue, there are different methods you can try. Pay attention to the following recommendations so that you can get out of this predicament successfully:

Perform a cold reset of the printer, router, and system

A temporary communication failure between the printer and the system can result in a printer error status issue. Here, performing a cold reset of the printer, router, and system can clear the fault and thus resolve the problem.

But before you go that route, check if any lights are blinking on the printer. If so, check the Canon website to understand the lighting pattern and troubleshoot accordingly – for example, if the B and C lights on the printer are fully lit, but not blinking, you may need to replace the print cartridges.

• Turns off your system, router and printer.
• Now unplug the power cord of all devices and disconnect all devices with each other.
• Then, withdraw   network cables from the back of the router and PC.
• Now waiting 5 minutes and in the meantime check if the printer does not have debris or jammed paper. Also, make sure that all printer parts (including cartridges or toner) are properly connected.
• Then, reconnect all network and power cables to the devices.
• Now turn on the router and let it stabilize.
• After this, turn on the printer and once it is properly turned on.
• Then turn on the problematic system and once turned on, check if the printer is not in error status.
• If not, turn on the printer and then check if unplug / plug in el LAN cable solves the problem.
• If that didn't work, right click on Windows and open Configuration.

• Now select Devices and go to the tab Printers and scanners.

• Then check if there is a copy of the Canon printer that For example, Canon mg2500 is shown.

• If so, check if printing through that printer copy resolves the issue.
• If that didn't work, check if the printer It can be used connecting it directly to the problematic system via a cable USB. Otherwise, check if the printer works well in other system (either via network or USB).

Disable the system firewall/antivirus

You can find the error state problem in a Canon printer If your system's firewall/antivirus is blocking access to a module essential for the printer driver to function. In this scenario, you can get the Canon printer out of the error state by disabling the system firewall.

Warning: If you are going to execute this method you must do so at your own risk, since disabling your system's firewall can expose it to strong threats.

• Click with the right button at the security software (for example, ESET) in the system tray (you may need to expand hidden icons) and select Pause protection.

• then confirms to disable protection and again, right click at the security product.
• Now select Pause Firewall and then confirms to disable the system firewall.

• After this, make sure to disable the firewall as well. Windows Defender.
• Now check if the Canon printer is working properly.
• Otherwise, make sure that the Spooler SubSystem application is not listed as a blocked program in the security application settings (Norton is reported to block the mentioned utility). If so, add an exception for the following path in the security software configuration:

C:\Windows\System32\spoolsv.exe

Reset the router to factory defaults

The system may not query the printer if the router firmware is corrupted and this may lead to the error status message in question. Also, if the router was recently changed, the printer may not communicate properly with the system. In such a case, resetting the router to factory defaults may resolve the issue.

• First, make a backup of essential information for configure the router later and make sure it is turned on.
• Now locate el reset button on the router, usually on the back or bottom of the router. On some routers, the power button acts as a reset button if pressed for a longer time.
• Once located, press the button of reboot using a pointed object (such as a paper clip) and waiting about 30 seconds.

• After this, loose the reset button and let the router start.
• Now set el router according to OEM instructions.
• Then, set la printer and the system to check if the Canon printer error status problem is resolved.

Reinstall the Canon printer software

If the Canon printer driver/software installation is corrupted, you may encounter the error status message. In this context, reinstalling the printer application/driver may resolve the issue. But before that, make sure that there is no time interval set on the system or printer (for example, if an organization printer is set to print only during office hours).

• Firstly, disconnect the system printer (if connected via USB).
• Now right click on Windows and select Applications and features.
• Then, uninstall All applications of Canon (driver, Canon IJ Network Tool, etc.). Make sure to also remove the MP, XPS, and Extended Survey Program drivers (if installed).

• Now, right click on Windows and select Configuration.
• Later it opens Devices and in the left panel, go to the tab Printers and scanners.
• Then select any of the printers Canon and click Remove device.

• Now confirms to remove the printer and repeat same for all Canon printers.
• Again, right click on Windows and select Device administrator.
• To continue, in the menu bar, expand View and select Show hidden devices.

• Then expand Used Printing machines y right click on the printer Canon.
• Now select Uninstall device and then brand the option of Remove the driver software for this device.

• Following this, click on the button uninstall and, once done, repeat Same for other Canon printers in Device Manager (if present). In case the printer also has a scanner function, make sure to remove it in the option Imaging devices from Device Manager.
• Now restart your system and when you reboot, download the latest Canon printer driver from Canon regional website.
• Subsequently, start el canon driver downloaded as administrator y sigue instructions for installing the driver.
• Once installed, restart your system and upon restart, check if the Canon printer error status issue is resolved.

Re-add the Wi-Fi network to the printer

The printer in error state issue could be a result of a problem with the type of network you are using, for example, if a Wi-Fi connection is being used and the printer's Wi-Fi card (or vice versa) has failed, then it may result in the error at hand. Here, using another type of network may resolve the issue.

• First, if you are using a Wi-Fi connection, check if using a LAN connection to the printer solves the problem. If that is not an option, you can add Wi-Fi network to the printer as described below (the exact instructions may differ for some users, but the general guidelines will be the same). But before you do that, make sure that the printer can print a test page.
• On the screen of Home of the printer (e.g. PIXMA MG6320), slide to the hand and tap the icon Configuration (the wrench and screwdriver icon).
• Now select Device settings and touches LAN settings
• Then open Wireless LAN Settings and in the window To the startup configuration… (if displayed), select To other connection methods (near the bottom of the screen).
• Now play Standard configuration and select your WiFi connection from the list of available networks.
• Then enter the Wi-Fi credentials y ceiling lamp the changes.
• After this, in the problematic system, reinstalls the driver/printer application (as discussed above) and hopefully the printer will come out of the error state.

If the problem persists, you may need to contact the regional support from Canon to resolve the issue. I hope that each tip described in this guide will be of great use to you. See you in another post.