Prevent AnyDesk from asking you to buy a license

Last update: 12/02/2025
Author Isaac
  • AnyDesk detects commercial usage based on connection patterns.
  • It is possible to request verification of personal use to avoid blocks.
  • Alternatives like Splashtop or Chrome Remote Desktop can be a viable solution.
  • Avoiding long connections and multiple devices can reduce false positives.

Anydesk

AnyDesk is one of the most popular remote access tools, but many users have started receiving notifications that commercial use has been detected on their free accounts. This message prevents unlicensed access and creates confusion among those who only use the software for personal purposes.

If this has happened to you, here you will find detailed information on why AnyDesk is detecting commercial usage on your account, what you can do about it, and what alternatives exist in case you need to change software.

Why does AnyDesk block access and ask for a license?

According to AnyDesk, its system detects commercial usage based on certain connection patterns. Although there is no official list of exact criteria, some of the factors that may cause this restriction to be triggered include:

  • Frequent and prolonged connections between multiple devices.
  • Use from commercial IP addresses or corporate networks.
  • Access to servers or IT infrastructure.
  • Connect from multiple locations in a short period of time.

The free version of AnyDesk is designed for personal use only. This means that if the system suspects that you are using the platform in a professional environment, it will ask you to purchase a license or request a review to determine if your use is still personal.

How to request personal use verification?

Prevent Anydesk from asking you to buy a license

If you received the message indicating that commercial use has been detected but you actually only use AnyDesk for personal purposes, you can request verification of your account. The process to follow is as follows:

  1. Access the page of Commercial use of AnyDesk.
  2. Fill out the verification request form indicating that your use is entirely personal.
  3. Submit the form and wait for a response. AnyDesk indicates that this process may take up to 48 business hours, although some users report that it can take more than 4 days without a response.
  4. If you are approved, your account will be fully operational again.
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However, some users have reported that personal usage verification is not always effective and the problem reappears after a while.

Alternatives to AnyDesk if the problem persists

If AnyDesk keeps asking you to buy a license even though you use the software for personal purposes, it may be time to consider an alternative. Some of the best options include:

  • Splashtop: Delivers a high-performance remote access experience with features like file transfer, chat, and multi-monitor support.
  • Chrome Remote Desktop: Completely free and easy to use if you only need occasional access to other devices.
  • TeamViewer: Although it also has restrictions in its free version, it is another viable option for personal connections.

Splashtop, in particular, presents itself as a reliable alternative to AnyDesk, with better customer support and a more flexible subscription model.

How to prevent AnyDesk from detecting commercial usage?

Although there is no official method to disable this detection, there are some recommendations that can help you avoid AnyDesk thinking that you are using it for professional purposes:

  • Avoid connecting to multiple devices in different locations in a short period.
  • Don't use networks VPN nor commercial IPs, as they may trigger the restriction.
  • Try to limit long-term connections.

Some users have reported success by switching to a residential connection instead of a business one. However, there is no guarantee that these methods will work in all cases.

If AnyDesk continues to block your account, the most recommended option is to contact their technical support or consider switching to another remote access software.

Understanding how AnyDesk's commercial usage detection system works will allow you to make more informed decisions about using this software. If you continue to receive crashes and are unable to resolve the issue, you can opt for alternatives such as Splashtop, Chrome Remote Desktop o TeamViewerEvaluating these options will help you continue to have remote access without unnecessary interruptions.