
Do you want to know why the App ING does not work when you enter it? The ING Banking to go app may not work for you due to some issues that your device may have or your internet connection problem.
If you think there is a problem with the ING Banking to go app, you can find your problem here and try the fixes mentioned below.
ING app not working for you?
Here are the common issues with the ING Banking to go app and troubleshooting steps:

Solution 1: A white/black screen (blank screen) appears when the ING App is not working
It is one of the most common problems in mobile phones and tablets. Usually, when you open an application, you will see a black screen for a few seconds and then the app will crash with or without an error message. There are a few ways to fix this problem.
- Most of the time, it can be a temporary loading issue. You just need to press the recent apps menu (usually the first left button) on your phone. Then, close the app that has this problem. Now open the app again. It may work normally.
- Try restarting your iPhone / iPad. Press the power off button for a few seconds and then choose restart from the menu to restart your device. Now you can try to open the app, it may work fine.
- If none of the above works, you can wait until your phone's battery drains and it turns off automatically. After that, put it on charge and press the power button. It may work after this.
- Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it. iOS usually offers an option to restore settings and content from iCloud backup, if you've previously enabled it.
- Even in some rare cases, the reinstallation step does not work either. If that is your case, try installing older versions of the app.
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Solution 2: My ING app is not working or not loading properly (loading error/server error/connection error/screen freeze/ping problem).
There are some situations that can cause the loading problem in mobile applications.
- The ING Banking to go app server may be down and that is causing the loading issue. Please try again later.
- Your mobile data / WiFi connection is not working properly. Please check your data connection.
- Too many users using the app at the same time. Please try again later.
Solution 3: ING is not working due to login issues or account related issues.
If you have a login or account-related issue, please check the following steps.
- The ING Banking to go server may be down and that is causing the login/account issue. Please try logging in after a few minutes.
- Your mobile data / WiFi connection is not working properly. Please check your data connection.
- You may be trying with incorrect login credentials. Please confirm that the details you are entering are correct.
- If you are using third-party social networks to log in, such as Facebook, Twitter, Google, etc., check if that service is working properly by visiting its official website.
- Your account may be banned or disabled for activities. Please read the error messages.
Solution 4: ING does not work due to application installation problems.
- Check your WiFi/internet connection for connectivity.
- Check the space of storage from your mobile device. If you do not have enough space on your disk, the application cannot be installed.
- Check that the app you are trying to install is compatible with your iOS version.
Solution 5: The ING application does not work due to lack of correct update on the phone.
- Please check your mobile data/WiFi connection and verify that it is working properly. It may be down and preventing you from updating the ING Banking to go app.
- Please confirm that you have enough storage space on your phone to download updates. If you don't have enough storage space, it may be blocking app updates.
Solution 6: ING not working due to audio/video loading issues.
- Check your phone volume if you have audio problems. Try to use headphones to find out whether it is an issue with your speakers or with the app.
- If you've video loading problem, please check your internet speed and WiFi connectivity.
Solution 7: ING is not working because the app notifications are not working properly.
- Go to Settings-> Notifications-> ING Banking to go and check whether notifications are enabled or not. If not enabled then enable it.
- Also, if you're not receiving notification alert sounds, double-check that you haven't accidentally muted the app notification sounds.
Solution 8: ING does not work when depositing money in takeaway. But it does not appear to be added to the balance.
It may take some time for the app company or developer to process the payment and credit your account. Please be patient for 24-48 hours and see if the amount is credited to your account. If not, contact the development company using the contact details provided on the official website.
Solution 9: You earned money on ING Banking to take away and how to withdraw money to your bank / PayPal?
You can go to your account menu and then you can mostly see a withdrawal option once you reach your withdrawal threshold. You can use that feature to initiate a withdrawal request.
Solution 10: Withdrawing money from ING Banking to go and it does not enter your account / PayPal. How to verify?
You can log in to your PayPal and see if the money has been credited. If you don't see the transaction, you can open the app and check the withdrawal status. If you see that the withdrawal was processed successfully and you don't receive it in your bank/Paypal, please contact the app developers/support.
Alternatives you can use if ING doesn't work
Do you do all your banking the old-fashioned way, at the bank? Sure, you can stand in line every time you need to deposit a check, but there's an easier way. Why not use a banking app and carry your banking information on your device 24/7? We've done the heavy lifting for you, so check out our research on the best apps to use if ING is down.
Top Banking Apps Ranked
We've reviewed dozens of mobile banking apps and analyzed user reviews, features, and ratings and picked the best of the best.
1.Current.com
current.com allows anyone to open an account and sign up for a Visa debit card, offering a variety of unique features, it is an interesting alternative that you can use if ING is not working, including:
- Free overdraft up to $100
- Free use of ATMs
- Instant Gas Retention Reimbursements
- No hidden or overdraft fees
- No minimum balance requirement
Plus, when you set up direct deposits from your employer, you can get paid up to 2 days earlier than everyone else. Add cash to your account at one of 60,000 partner stores where all the cashier has to do is scan a barcode – no more finding the nearest bank branch.
Current.com has a powerful mobile app that allows you to manage your account on the go. Plus, it supports Google Pay for tap-to-pay payments via your mobile device.
Send money to friends and family with Current Pay and receive instant spending notifications on your phone every time you swipe your card. For peace of mind, member funds are insured up to $250,000 through Current Pay's partner bank. Current, Choice Financial Group.
If you need some money for a rainy day, use the savings capsules and “summary” to save up for specific purchases. Finally, when you use the Current app, you can check the map to find all the locations where you can earn rewards with your card.
After you earn points with the card, you can redeem those points for cash at locations listed in the app.
2.MoneyLion
Money Lion is the best digital bank in the US according to Finovate, and the easy-to-use app received a 4.7/5 rating on the Apple Store. It’s a great option you can use if ING is down.
The MoneyLion app offers digital banking, credit-building loans, interest-free cash advances, and managed investing. There are no account minimums, credit checks, or hidden fees.
The MoneyLion app also has a financial fitness tracker called Financial Heartbeat that helps you track your spending and save money.
This app is available on both the iOS App Store and the Google Play Store and can be downloaded for free. After owning the app, you have the ability to unlock a suite of personal finance tools that can help you set yourself up for success.
MoneyLion, a free online banking app, offers much more than that. They have a network of over 55,000 ATMs, budget tracking tools, and even rewards or cashback offers for Credit Builder Plus members.
You can download the application from here
3.Chime
Chemistry It is an online bank that offers checking accounts and savings plans and its mobile app has obtained more than 15.000 5-star reviews in the Apple Store, it is a very good option that you can use if ING is not working.
Chime's banking app features a lime and white screen with easy-to-see icons for the accounts you're connected to, as well as icons for recent transactions like direct deposits and withdrawals.
You can receive your paycheck 2 days early with direct deposit, there are no overdraft fees and you will also receive real-time notifications for every banking transaction.
- Current APY: 0.01%
- Minimum Balance
- No minimum balance required
- Check rates
- $0 to $25 per month depending on your balance
You can download the App from here
4. Chase bank
Chase's mobile banking app launched in 2010, so the company has had nearly 10 years to fine-tune it. Out of 1.472.959 reviews on Google Play Store, the app's average rating is 4.5 stars.
The Chase app is easy to navigate and will log you out if you've been inactive for more than a few minutes, adding another layer of security to its features.
Other cool features include one-tap login, bill payment with just a few taps, and a feature called CreditWise, which lets you monitor your credit score. It really is a great option you can use if ING is down.
You can download the app from here
5 Wells Fargo
Wells Fargo's mobile banking app was named a 2018 Mobile Banking Award winner by Javelin Strategy and Research, an independent financial research firm.
The study ranked the apps based on money movement, ease of use, security empowerment, financial fitness, customer service and account opening. The app Wells Fargo It is easy to read because it features large, bold words at the top of the screen for each function.
When you click the " buttoncontrol tower«, you can view recurring payments and manage account access easily. You also get bill payment technology as well as facial and voice recognition authentication. This is a great alternative to use if ING is down.
You can download the App from here
6.NCP
The mobile banking app PNC It received a 4.8/5 rating on the Apple Store and has been named the best mobile banking app by several independent organizations.
PNC's Online Virtual Wallet is an online tool that gives you access to 3 accounts: Spending (checking), Reserve (short-term savings), and Growth (savings).
It's an app within an app and even includes a bill payment calendar so you can easily plan and schedule the bills you pay each month. You can split PNC credit card transactions with Zelle. It's really a good option to use if ING is down.
You can download the App from here
7. Freeze It SM
According to Consumer Affairs, Discover’s credit card app received top honors in a JD Power & Associates survey. You can also check your credit score with Quick View, and Freeze It SM lets you freeze your accounts if you misplace your card. If you’re constantly busy (who isn’t?), you can make bill payments on the fly with just a tap. It’s an alternative you can use if ING isn’t working.
You can download the App from here
Why use a banking app if ING doesn't work?
The idea of downloading yet another app may seem overwhelming, but think of the advantages a banking app can offer: they are great for tracking deposits, bill payments, and checks. Here are a few reasons why they are a great idea, in case you are on the fence or if your ING App is not working.
Convenience
Chances are you're already enrolled in online banking, even if you don't have a banking app yet. Using an app means you won't have to go through the extra steps to log in on your computer and access your online banking account.
You can simply tap on the app and if your login information is saved, you will be automatically logged in. If you need to transfer funds from one bank account to another, a banking app makes that transaction easy.
Fast
Using a banking app will save you time, especially with bill payment options at your fingertips. Imagine paying your home insurance bill in just a few seconds.
You won't have to drop a check in the mail and mail it 5-7 days in advance. If your car payment is due on the 15th of the month, you can pay it on the 14th or 15th instantly and know that your payment won't be late.
Insurance
Banking institutions are federally insured, so all banking products, including banking apps, are too. This means you don't have to worry about identity theft or other security issues.
If a security breach occurs or your account is compromised, you will be reimbursed after notifying your bank, completing forms, and providing appropriate supporting documentation.
Beware of fake mobile banking apps that mimic mainstream apps. Here are some ways to make sure you're downloading the real thing:
- Use trusted sources like Google Play store and Apple App Store.
- If you are unsure or something doesn't look right on the app site, call the customer service number and ask questions.
- Use the two factor authentication if available and make sure to install strong antivirus protection to protect yourself against the malware.
Free
Most banks don't charge a fee for mobile apps, so if there's no extra cost, why not give it a try? If you don't like it, you can always delete the app from your smartphone or other mobile device.
More people use banking apps when ING is down
Overall, most people do a good portion of their banking using a mobile device. The Federal Reserve Board indicated in a study that 82% of mobile banking users have installed a banking app on their phones for a variety of reasons:
- Convenience
- The bank began offering the service.
- Comfortable with the security of mobile banking
- There is no bank or ATM near home or work
- Want to receive fraud alerts or check accounts for fraudulent transactions?
How do banking apps work if ING doesn't work and you want to change?
It's easy to download a mobile banking app. Simply head to the Google Play Store or visit your bank's website and look for a link to download the app. Once downloaded, you can easily set up your username and password.
Once downloaded, you can access your banking information by tapping the app icon and signing in. In most cases, you should be able to save your login information so you can log in with just one tap.
Once you have logged in, you can select different functions from the menu, such as “Check your balance","pay someone","Pay a bill","Download a statement","Transfer money» and much more.
Features of the best banking apps
In addition to traditional features, many banks add extras to stay competitive and keep your business running.
personal financial assistants
You will get a voice-activated virtual financial assistant through many banking apps that can offer 24/7 support and get your questions answered at any time.
You can lock and unlock your debit card, send money to friends, schedule bill payments, find past transactions, and more through the personal financial assistant feature.
For example, let's say you're using Erica from Bank of America. You can give commands of voice, such as "Erica, block my debit card»Or«Erica, how much did I spend at Target on Friday?«
deposit checks
Many banks offer virtual check deposits, saving you a trip to the bank. Simply take a photo of both sides of your check with your smartphone, upload it through your bank's app, and it's deposited virtually.
Facial recognition and fingerprint identification
Some banks now offer facial recognition and fingerprint ID features, adding an extra layer of security for consumers. Looking into your phone's camera is the only way to access your banking information. You can also use fingerprint ID by holding your finger over a button in the app.
You deserve the best mobile banking app
You have different financial needs and lifestyles than your best friend or next-door neighbor, so you'll need to choose the app that best fits your needs.
If the idea of a virtual financial assistant sounds appealing to you, Bank of America or Ally can be good options. Do you frequently make payments with Zelle? You'll want to choose an app that uses it, like Chase Bank.
Of course, using any online app or tool has its risks, so you want to make sure you use more than one layer of security to ensure the most protection possible. Create a unique, hard-to-guess username and password, and add security questions that only you can answer.
Barclays is buying ING Direct, but if you're not happy about becoming part of the high street giant, what other options are there?
In a shock announcement this week, Barclays announced it would buy ING Direct UK in a deal that will see the high street bank take on £10.9bn of savings deposits.
The deal has raised some concerns, with many experts and consumers believing that since Barclays already has a large share of the UK banking market, it should not be allowed to buy ING.
Existing customers have been told they do not need to panic as nothing will change until the deal is finalised. However, many disgruntled savers who are unwilling to transfer their money to Barclays may now be looking at alternative options in the market.
El trato
ING Direct has been a big player in the savings market for quite some time and frequently finds itself at the top of our best buys tables.
Now that Barclays is taking over these accounts, it is unclear what will happen to the available rates. Until everything is confirmed, further details are unlikely to be released.
The main criticisms of the deal relate to the lack of competition on the UK high street. If a newcomer, such as Metro Bank or Tesco Bank, had I bought ING, I would have given consumers more choice.
financial protection
Every UK bank is covered by the Financial Services Compensation Scheme (FSCS) which protects up to £85,000 of money held in any one institution. However, this only covers institutions with their own banking licence and usually those in an umbrella group, such as Lloyds TSB, are only covered by one licence.
It's not clear what will happen to the Barclays/ING deal, but at the moment, if, for example, you had £80,000 in a Barclays account and £80,000 in an ING account and the two were merged under the same licence, only £85,000 of this money would be protected in the event that the merged company went bust.
What other options are there?
As well as offering mortgages, ING is a firm favourite in the savings market and regularly introduces market-leading accounts.
Instant Access Savings
When it comes to the instant access market, ING's Direct Savings account pays 2.7% and allows unlimited withdrawals and deposits, and you can open an account with £1. However, this rate has been slashed from 3,05% in August.
Few accounts exceed this rate. One of those accounts is the Family Saver de Coventry Building Society, which pays 3%, including a 1% bonus for 12 months. However, you must have a family to be eligible for this account and you must pay your child benefit into the account. (You can also pay other savings into it if you want.)
Two other options are Easy Access Rewards Account #2 Allied Irish Bank and the instant access account Derbyshire Net Saver.
The check Allied Irish The Derbyshire account pays 2.8% and has a minimum deposit of £1. However, you can only make four penalty-free withdrawals per year. The Derbyshire account pays 2.75% and has a minimum deposit of £1000. It includes a 1,75% bonus.
Fixed rate savings
ING has a one-year fixed rate account that pays 2.75% on a minimum balance of £1,000 but you can't access your money during this time without losing interest.
You can see all the savings accounts on offer in our comparison charts, but it's pretty easy to find a better rate when it comes to 12-month accounts. M&S Bank pays 3,10% on your one-year account, which requires a balance of £500 to open, while United Bank UK has a similar deal offering 3,05% interest, but you need to save at least £1.000.
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There are also fixed rate accounts paying 3% on offer from both the Bank of Cyprus UK and the Allied Irish Bank (UK) asking for £1,000 and £2,000 to open respectively.
ISA in cash
For those savers with an ING Cash ISA, this is paying 2.80% at the moment and you can withdraw your money whenever you need it. The benefit of this, being a Cash ISA, is that money saved in it is tax-free, up to the limit of £5,640 this year.
An alternative is the Post Office Instant Access Cash ISA, which pays 3.01% on a starting balance of £100. There are also cash accounts available for M&S Bank and Teachers BS which pay 3% on anything over £100.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
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