
El Smart Lock It is an amazing feature for those who use their phone frequently. However, sometimes Android Smart Lock not working and it can be quite frustrating. This article will discuss some possible reasons why it is not working, along with some methods to resolve it.
This feature makes it faster and easier to access your own phone, there is no need to enter a PIN or pattern frequently every time you go to use your device.
When the phone detects that it is in your hands or nearby, it will unlock itself so you can use it immediately and it will remain locked when you are located away from the place, or under the condition you have previously set.

What is Android Smart Lock?
Also know as Google Smart Lock, is a locking system for your phone, with which the device is activated and deactivated automatically, according to previously configured conditions.
For example, you can set the device to unlock when it is near you, or when it is connected via cable. USB to another device. At this point, you will not need to use the unlock pattern or password to access the phone.
Smart Lock skips pattern or password unlocking, without disabling this layer of security, only if the previously configured conditions are met.
Android Smart Lock Contains several functions including Trusted Face (Facial recognition), Trusted Devices (Device Recognition), On-Body Detection (Body Detection), and Voice Match (Voice combination).
They generally work well, are quite useful, and almost never stop working.
However, certain conditions can cause these functions to fail. Even the most advanced function sometimes has problems. But it doesn't mean that these problems cannot be fixed.
Android Smart Lock Not Working
As long as you know the reasons why Android Smart Lock not working, it should be easy to fix the issue and get this feature working as usual.
With the update and new innovation that keeps coming out, these issues should gradually be improved with the latest updates.
1. GPS not enabled
The simplest problem that can cause Android SmartLock does not work, it is because your GPS is not enabled. Since Trusted Places (Trusted Site Feature), only has a radius of about 50 meters, the location should be quite accurate.
Try to check if your GPS has been enabled or not. To enable GPS, proceed as follows:
- Go to the Configuration main menu on your phone.
- Then find and select the menu “Location".
- In the GPS section, toggle the button to activate it.
- Then select «Location method",
- Now select the option «High accuracy«.
A high-precision GPS will help ensure that the system can locate your position well and therefore the function Smart Lock can work well.
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2. Location update failure
If the previous step does not work, the other possibility is that the status of your location on the phone has not been updated for a while.
This feature requires a recent location report to work, so not updating your location may cause Smart Lock to stop working.
What you need to do is open Google Maps and tap on the compass icon in the bottom right corner. This step will update your location by zooming in on your location and will show you in the form of a blue dot on Google Maps.
When this is the source of the problem, this step resolves it and Trusted Place by Smart Lock should work fine now.
3. Bluetooth problems
Your Bluetooth may have been disabled and you didn't realize it. Enabling Bluetooth drastically improves the accuracy of your location, and therefore the performance of the Smart Lock.
To improve the accuracy of your location, check if you have Bluetooth turned on.
- Open the “Settings of your phone".
- Choose "Bluetooth".
- Activate Bluetooth, if it is disabled.
- Now check that the condition has returned to normal. Smart Lock.
4. Interference between devices
Another reason why Android Smart Lock not working, It's likely that location data from another device you have is interfering with the Trusted Place feature.
This issue can occur when you have more than one Android device or maybe you have recently changed phones or another device with the Trusted Place feature enabled.
If this is the problem, you should disable the Location function from your other devices. To check this, do the following:
- Go to "Configuration” on your phone.
- Find and select «Location«.
- Then choose «Google location history«. If you can't find it, you can try the menu «Advanced» because sometimes the menu “Google location history” is located there.
- Once you find it, make sure it is only enabled on the device you are currently using.
5. Google Maps disabled
Smart Lock relies on Google Maps to report your current location, so it's important to make sure Google Maps on your phone is working.
- Open the application Google Maps.
- Tap the top right corner to open the «Configuration«.
- Choose “Personal Content.”
- Now select «Delete range from location history»And confirm.
- Now check that Smart Lock starts working properly.
6. Additional Google Account
Sometimes, additional Google accounts can also be the reason why this Android feature stops working. If you use more than two Google accounts on the same phone, you might experience this issue.
Problems can occur because Smart Lock extracts data from the wrong account. Some accounts Google Apps They may also not allow Smart Lock features which causes it to experience malfunctions.
If this is the main reason for the problem, the only way to fix it is to remove all additional Google accounts from your phone, leaving only the main one.
7. Google Play Services disabled
If you think of an app that you never touch and don't really understand its function or what it's for, you probably think of Google Play Services.
However, this is actually a system app that is the backbone of all of Smart Lock's features and could certainly be one of the reasons why your Android Smart Lock not working.
You must ensure that the Google Play Services have access to your device settings and can detect your location.
- Go to "Configuration".
- Then go to “Applications".
- In "Applications", Choose "All applications«.
- Already in the list of applications, scroll down and choose «Google Play Services«.
- Touch «Permissions» and see if the option «Location" it's activated.
8. Familiar places tagged on Google Maps
Another possibility for Smart Lock to malfunction may be the fact that Google automatically determines home and work addresses through Google Maps location data.
If your routine places or “trusted places” have this label of “Home»Or«work", then this is where the address comes from, and therefore, it may not match the current one.
To fix this issue, you must first disable this location in the Smart Lock menu. Once it is off, add another trusted location and zoom around the map until you find the exact location where you want Smart Lock to run.
As long as you and your device are within the circle, this feature should work fine.
9. Corrupted data in Google Play Services
If any of the above methods don't work for you and your Smart Lock feature still doesn't show any activity, then the last resort you can do is to wipe the data on Google Play Services.
You must review each menu item in Smart Lock and disable all its features. Don’t forget to disable trusted places as well. Then, go to Google Play Services and select “Clear storage” or “Clear data.”
Then reboot your phone. Once it recovers, enable your Smart Lock again and it should be working as it should.
Find the reasons why Android Smart Lock not working It certainly takes some time. You may need to check each of the possible causes one by one to find out the main reason why this feature is not working.
However, once you find the underlying reason for this problem, you should be able to figure out how to fix it on your own.
10. Battery optimized for Google Play Services
In some cases, Android Smart Lock is not working because users have set the battery optimized for Google Play Services. This causes Google Play Services to not actually be able to do their job, affecting Smart Lock.
To fix this, you just need to normalize your battery usage.
- Go to your phone.
- Go to «Configuration«.
- Seeks "Battery optimization«.
- Now search and select “Google Play Services".
- In "Google Play Services” set the option to “Not optimized".
- Now exit settings and reboot your device.
- Then check that the Smart Lock has been normalized.
To close
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Si Smart Lock on your Android phone is not working, you can try each of these methods to fix it. We are sure that one of them will help you get Smart Lock back to normal.
We only recommend that you try the solutions in the same order, as we list them from the easiest to the most complicated. If one doesn't work for you, move on to the next.
My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.