You should know what you can do in Windows 10 if your HP printer does not scan.

There are eight ways to resolve scanning issues with HP printers

HP is one of the leading printer brands for Windows 10. HP printers can print and scan thanks to their all-in-one design. The HP Deskjet 2130 and Envy 5540 printers are excellent models.

However, HP printers may still experience occasional scanning issues. Users who have just upgraded from Windows 7 to Windows 8.1 may experience scanning issues. Some forum users claim that HP printers no longer scan after an upgrade.

Here are the steps to fix HP printers that won't scan.

How to fix an HP printer that won't scan?

1. Check platform compatibility

After upgrading to Windows 10, if your HP printer won't scan, check to see if it's compatible. Open the Windows 10 compatible printers webpage in your browser. To see if your model is included, expand the range of HP printer models available on this page. Your printer may not be compatible with Win 10, so you need a new or compatible printer.

2. Restart the printer

Sometimes the printer turns off and back on to resolve printing or scanning issues. Power cycling is another name for this process, and can be used to reset a scanner's configuration settings. Unplug the power cord and turn off the printer. Plug the printer back in, and turn it back on after 10 to 20 minutes.

3. Install the HP printer software

After upgrading to Windows 10, one solution is to repair HP printer scans by reinstalling the HP printer software. This will ensure that the HP drivers are up to date for each model. Users can then reinstall the HP printer software.

• Select the HP printer software from the Programs and Features list in the Control Panel.

• Choose the right option uninstall .

• Click here Yes For further confirmation, click here

• Restart Windows 10 after uninstalling the HP printing program.

• Users should then remove the printer name from the Printers & Scanners section in Settings. Cortana will be opened with the Windows+Q keyboard shortcut.

• To open the next window, type printers in the search field and click Printers and Scanners.

• Click the button to select the printer Delete the device . This option must be selected by the printer.

• For instructions on how to remove the printer, see the instructions screen.

• Visit the support page HP This is an example of what you can see in your browser

• Click here Printer A search window will open. Enter the desired model in the search field and click the Submit button.

• The software and printer driver pages you entered will open. Simply click the future is uncertain On this page, you can select a 64-bit or 32-bit edition of Windows 10 from the drop-down menu. Then, press the button the future is uncertain .

• Click here Download You can download all the drivers and software for your printer

• Open the folder from which you downloaded the driver.

• To install the driver or software, click on it.

4. HP Print and Scan Troubleshooter

HP offers its Print and Scan Doctor software, which can resolve printing and scanning issues for its printer models. This troubleshooting software is capable of resolving many scanning issues for HP printers. Here are the steps to resolve HP printer scanning issues using HP Print and Scan Doctor.

• Check that the printer is connected and turned on.

• Click here HP Print and Scan Doctor Page HP Technical Support Download the troubleshooter

• Open the HPPSdr.exe program window by clicking on it.

• Click here Starts Choose a printer that cannot scan.

• Choose the right option Table Analysis .

5. Check that the Windows Image Acquisition Service (WIAS) is enabled

Windows Image Acquisition Service, one of the most important scanning services, is available. To fix the scanning of their HP printers, users will have to enable this service. The following steps will allow users to enable WIA.

• To open Win+X, right-click the Start menu.

• Choose Run from this menu.

• In the attached Run file, type services.msc and click OK .

• Please select Automatic In the Startup Type drop-down menu, select WIA Disabled.

• Please click on the Starts .

• Choose the right option CONTACT US .

• Click here You accept Close the window

• The Detection of Hardware Shell, Remote Procedure Call, and RPC Endpoint Mapper are some of the most important Windows services that can be used for analysis. Make sure that these services have been enabled as described above.

6. Disable the Firewall Windows Defender

Users who want to scan HP printers can use this resolution. Windows Defender Firewall can block communication and ports for network printers. WDF can be disabled, along with other third-party firewalls, to fix scanning issues for some users. Here's how Windows 10 users can disable WDF.

• The Cortana app is available.

• Find the firewall. Click on Windows Defender Firewall to get the Control Panel applet shown in the following image.

• Not only HP Print but also Scan Doctor includes firewall settings. Click here to open the settings. Red> Firewall issues In the HP Print and Scan Doctor window.

• Then click the button Deactivate To disable the selected firewalls

• Then press the button OK .

Firewalls may be included in third-party antivirus software. Before scanning, you can temporarily disable any third-party antivirus software. Most antivirus programs include a button to enable or disable certain types of features in their context menus. Click the system tray icon for your utility to toggle its setting to disabled or enabled.

7. Set the HP scanner and printer to their factory default settings

Some HP printers have an option to reset the printer to factory defaults, which may resolve scanning issues. The options available to users vary from printer to printer. Typically, users can choose an option Factory default values ​​can be restored Check out the menus Configuration You can also visit our website Tools The printer control panels. You can refer to the manual to learn how to define the factory settings.

8. Perform a system file verification scan

Scan errors can also occur when system files are corrupted. System File Checker can be used to scan Windows 10 for corruption and other integrity issues. To run a Windows 10 SFC scan, follow the steps below.

• Use Windows key + to open Win+X.

• Click here Consultation of commands (admin). To start the symbol of the system

• Click EnterDISM.exe to start an SFC scan.

• Next, press Enter in Command Prompt to enter sfc/scannow.

These resolutions will resolve many HP printer scanning issues. You can always submit a support ticket at HP Technical Support Make further adjustments if necessary.

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