WhatsApp loses Copilot: what changes and what users can do

Last update: 26/11/2025
Author Isaac
  • Microsoft Copilot will stop working in WhatsApp January 15, 2026 due to changes in Meta's policies.
  • WhatsApp will ban chatbots IA general-purpose LLM-based applications in their Business API, such as Copilot or ChatGPT.
  • Meta AI will be the only assistant integrated into WhatsApp, while Copilot will remain available in apps mobile, web and Windows.
  • Users must export their Copilot chats before the deadline because the history will not be migrated to other platforms.

WhatsApp copilot on WhatsApp

The assistant Artificial Intelligence Microsoft, Copilot prepares to say goodbye to WhatsAppFrom January 15, 2026, the chatbot will no longer be available within the most used messaging app in Spain and much of Europe, in compliance with the new rules set by Meta for its platform.

This movement is not an isolated case, but part of a profound restructuring of the role of chatbots in WhatsAppMark Zuckerberg's company has decided to limit the use of its Business API for general-purpose AI assistants, directly affecting Copilot, ChatGPT, Perplexity, LuzIA, and other similar bots, and will leave Meta AI as the only protagonist within the application

Copilot is leaving WhatsApp: dates and reason for closure

Microsoft has confirmed that Copilot will stop working on WhatsApp on January 15, 2026Until that day, those using the bot can continue chatting normally, but once that date has passed, the assistant will simply stop responding on the messaging platform.

The company explains that the decision It does not respond to a change in its own strategybut to WhatsApp's new policies. Meta has updated the terms of service of the WhatsApp Business API to explicitly prohibit access by general-purpose AI providers and technologies based on Third-party Large Language Models (LLMs).

In practice, this means that platform developers Generative AIConversational assistants and advanced chatbots They will no longer be able to use the WhatsApp Business infrastructure to offer their services. The company states that it wants to reserve that API for businesses that serve customers, and not for distributing mass chatbots.

Microsoft, in its statements, emphasizes that the closure of Copilot on WhatsApp It is entirely due to those updated regulationsThere is no room for negotiation: as soon as the restrictions come into effect, the bot will cease operating on the messaging application both in Spain and in the rest of Europe and the world.

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end of WhatsApp copilot

Meta AI is left alone: ​​the chatbot purge on WhatsApp

Copilot isn't the only one affected. The same rules that require its removal also impact... ChatGPT OpenAIPerplexity, LuzIA and other bots that had become relatively common in WhatsApp chats. They will all have to disconnect on the same dates.

The result is clear: Meta AI will be the only artificial intelligence assistant officially integrated into WhatsAppThis Meta-developed bot is already present in the application through the search bar, a floating button and a dedicated chat, and is being progressively rolled out in different markets, including the European one.

Meta justifies the measure by citing technical and capacity reasons: the company maintains that General-purpose chatbots can overload your systems due to the volume of messages they generate and the fact that the WhatsApp Business API was never designed as a highway for distributing AI assistants on a large scale.

Beyond those arguments, the change leaves Meta in a very comfortable position: without direct rivals within its own applicationTheir bot becomes the only gateway to the AI ​​integrated into WhatsApp, while alternatives will have to live outside the platform, in their own apps or on the web.

What has the Copilot experience been like on WhatsApp so far?

Copilot officially arrived on WhatsApp in late 2024, offering users a A simple way to try Microsoft's AI without installing anything extraAll you had to do was start a chat with the bot's number and begin asking questions or requesting tasks.

During this time, the assistant has allowed answer questions, generate texts and even create images directly from within the WhatsApp window. Microsoft states that millions of people have tried Copilot in this more everyday and familiar environment, especially in markets heavily reliant on messaging, such as Spain.

Despite this, the integration had its limitations. The bot worked in a It's a fairly basic mode compared to the official apps. Copilot: It did not include advanced features such as Copilot Voice or some deep analysis capabilities, and it was used without authentication with the Microsoft account, which affected how data and preferences were managed.

This lack of connection also has another important consequence: Conversations with Copilot on WhatsApp are not associated with a Microsoft user profileTherefore, the history cannot be automatically migrated to the web version or the official apps of the assistant.

What users should do before January 15th

For those who have used the bot regularly, the shutdown means taking some precautions. Microsoft clearly recommends that, If you want to keep the content of chats with Copilot on WhatsAppIt is necessary to use the export functions of the messaging application itself before January 15, 2026.

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WhatsApp allows you to save a copy of your chat history, with or without attachments, in various formats. However, That backup will only be a reference fileIt will not be automatically integrated into the Copilot app or the web version of the assistant afterwards.

In other words, those who want to keep a record of their chats with the bot will need to Manually export the chat and store it on your own.either as a backup or as a reference document. After the deadline, access to the bot will be completely lost and no further messages can be retrieved.

For Spanish and European users who have used Copilot in work, study, or day-to-day management contexts, it may be a good idea to calmly review the conversations and save those that contain relevant information, links, summaries or answers that you want to keep long-term.

Where Microsoft Copilot will continue to be available

Although the link with WhatsApp is being severed, Copilot will remain a central part of Microsoft's AI strategy. The company insists that It's not the end of Copilot, but the end of a specific integration. within a third-party app, and encourages users to make the leap to their own platforms.

First, Copilot It has official mobile applications for iOS y Android which can be downloaded from each system's app store. From Spain and the rest of Europe, these apps allow free chat with the assistant, as well as access to additional features that never made it to WhatsApp, for example. How to use Hey Copilot.

Among these new features are tools such as Copilot Voice and Copilot VisionThese features allow users to interact via voice or work with images, as well as providing richer contextual options when they sign in with their Microsoft account. Mico, an extension designed to make interaction with AI smoother and more natural, is also mentioned.

Secondly, Copilot It remains available on the web at copilot.microsoft.comaccessible from any browser. This version is especially useful in office or study environments, where it is more convenient to work from a computer.

Finally, the assistant is integrated into Windows and in applications of Microsoft 365 , the WordExcel, PowerPoint, or OutlookFrom there, you can help draft documents, analyze data, generate presentations or summarize emails, always within the company's productivity ecosystem.

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How does this change affect the use of AI in WhatsApp?

With the departure of Copilot and other similar bots, the landscape of artificial intelligence on WhatsApp is now very concentrated. Meta AI will be virtually the only built-in conversational AI option in the messaging app, at least while the current rules remain in place.

In many European markets, the arrival of Meta AI is happening gradually and with some regulatory caution, but the trend is heading in the direction of make it a stable part of the interfaceIts presence is already noticeable in the search bar, through shortcuts, or even as a floating button on the home screen.

For now, users have room to... minimize the visual impact of Meta AIYou can delete the dedicated chat just like any other conversation, or even remove the assistant from groups it participates in, provided you have administrator privileges. However, there is no official option to completely disable the assistant within the app.

This situation contrasts with Microsoft's approach, which keeps Copilot available on multiple surfaces, but outside of WhatsApp's infrastructureAnyone wishing to continue using the company's AI will have to resort to the Copilot app, the web, or the tools integrated into Windows and Office, instead of doing so from their personal chats.

Copilot's departure from WhatsApp marks the end of an era in which several AI assistants coexisted within the same messaging app, leaving Spanish and European users with a more concentrated landscape, in which Meta AI remains the only native chatbot, while Copilot strengthens its presence on its own channels.Those who rely on Microsoft's assistant will have to organize the transition, export the chats they consider important, and get used to using the app, website, or desktop to continue taking advantage of its artificial intelligence features.

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