Samsung Touch Screen Not Working

Last update: 04/10/2024
Samsung Touch Screen Not Working

¿Samsung touch screen not workingWhat can we do in such cases? Here we show you several methods that you can apply so that you can solve this problem yourself.

Samsung phones dominate the smartphone market, as indicated by their sales each year. It has a precision touch screen, like every good one. smartphone, which answers all your questions commands.

However, in certain situations, the screen responsiveness might not be as effective as it used to be, or it might have stopped working altogether. In any of those scenarios, you need to figure out what's wrong so you can get back to using all of your device's features as soon as possible.

Samsung Touch Screen Not Working
Samsung Touch Screen

Why Is My Samsung's Touch Screen Not Working?

Before you jump into the fixes and try to repair your screen, you may want to find out the reason why your screen is not responding to your touches. The following are some of the common issues due to which a screen may stop working on a Samsung device.

1. Physical damage

The touchscreen may have physical damage that prevents it from recognizing your touches. If you dropped your device on the floor or someone sat on it, the touchscreen may have become damaged.

2. Software or application error

Sometimes it is your device's software that causes apps to not work properly. This then causes your screen to not respond to touches.

3. Problems with the Android system

It could be that there is a problem with the device's operating system. This needs a special repair process to fix the problem.

4. Incorrect configuration

If the main settings on your device are not correct, it may be causing your device to not recognize touch inputs.

Samsung Device With Broken Touch Screen

Let's say you dropped the Samsung and the screen cracked. And after this, The screen no longer works as beforeThe only good thing about the situation is that the reason why your screen is not working is obvious, so you won't have to try to solve the mystery.

Your only movement, in this case, will be Take the device to your Samsung store local to get a replacement screen. If your Samsung is still under warranty, and evaluating your particular case, the repair and screen replacement may or may not be free.

Samsung Touch Screen Doesn't Work

The touch screen of your Samsung that is not working can be caused by a number of different things. If the screen is cracked, with visible damage, it is obvious that this is the reason why it will not respond. And you already know what to do about it.

It could also be that the phone has been submerged in water or another liquid and subsequently the touch screen stops working. There may be a software problem that causes the screen to not work instead of the hardware be the culprit.

Let's go over some fixes for each of these issues.

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1. Clean the Samsung screen

The first thing you should try: Clean the screen. If there's any kind of residue or buildup on it, then that could be interfering with the device's recognition of your finger taps and swipes.

  • First, remove the screen protector if it has one. If the phone is in a case, remove it from the case.
  • Place it on a flat surface.
  • Then take a soft, clean cloth and wipe everything you see on the screen.
  • You can also dampen the cloth very lightly if the residue is sticking to the screen a lot. The phone is moisture-resistant, even if it's not waterproof, so getting it slightly damp shouldn't hurt it.
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Check if this helped with the screen responsiveness. If not, move on to the next option.

2. Restart the Samsung

The next step, before getting into more complicated DIY software fixes, would be to Reset the SamsungThat could be all it takes to get your touchscreen working again if it's a software glitch that's behind the problem.

  • Press the power button and wait for the screen to go black.
  • Let the device sit for a couple of minutes.
  • Then turn it back on.
  • Check to see if your touchscreen is more responsive now.

3. Remove the SIM card and memory card

Occasionally, you may get positive results. when removing the SIM card and the memory cards from the phone and then put them back in. Give it a try.

  • First, turn off the device, as we described in the previous solution.
  • Remove the back cover of the Samsung. You should be able to do this by grabbing the tab at the bottom back of the phone. Unlike a iPhone, you shouldn't need a straightening clip or a special tool to do this. Your fingers should be enough.
  • You'll see both the SIM card and memory cards located above the battery. You should be able to remove both from their slots fairly easily.
  • Wait about two minutes.
  • When you put them back in, make sure they are facing the right way. Be gentle. Both cards are small, easily damaged, and expensive to replace.

Once both cards are back in their slots and you've replaced the back cover of the Samsung, Turn it back on and try the touch screen again. In many cases, these steps are enough to activate the touch screen.

4. Calibrate the touch screen using an App

Another thing you can try would be to calibrate your phone's touchscreen to improve its responsiveness and accuracy. You can do this through third-party apps on Google Play Store.

There are several of these apps available in the app store. Google. You just have to select the one that you consider safe and effective to do the job. In general, using these applications is really very simple. The problem may be with your device, due to the inability to use the screen properly.

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5. Wipe the system cache partition

It happens quite often that a corrupted system cache partition causes all sorts of problems and glitches, including the touch problem on the screen.

Therefore, it is necessary wipe cache partition and check if that fixes the touch issue. To wipe the system cache partition, follow the steps below.

  • Turn off your Samsung device.
  • Connect your smartphone to a PC via USB.
  • Wait for the message that the device is charging.
  • Press and hold the Volume Up key and the Power button. Continue holding both keys until the device options appear. recovery menu Android appear on the screen.
  • Use the volume down key to highlight «Wipe cache partition«.
  • Press the power button to select.
  • Use the volume down key to highlight «Yes«.
  • Then use the power button to select.
  • When the process is complete, reboot the system by pressing the power button.

6. Put the Samsung in safe mode

If there is a third-party app installed that causes the touch screen to become unresponsive, you can put the phone in safe modeIn that mode, all third-party applications that you installed are disabled.

If your touchscreen starts working again when your phone is in safe mode, then it's a sign that it's one of the apps you downloaded that's causing the problem.

  • Turn off the Samsung device.
  • Then press and hold The power button until it is restarted.
  • When you see the Samsung logo on the screen, release the power button and hold the “Volume Down".
  • When the indicator appears Safe Mode in the bottom left corner of the screen, release the volume down button.

If this doesn't seem to work, you can also put your device into safe mode another way.

  • Press and hold the power button until the Power Options menu appears.
  • Long press the power off option. You should see a message asking if you want to reboot the device in safe mode.
  • Touch "Accept” to do it.

Now check if the touch screen works with the phone in “Safe ModeIf so, the problem is a third-party application installed that affects the touch screen.

The idea of ​​activating safe mode is to check if a third-party application is really giving you problems. If this is the case, you just need to check which was the last application you downloaded, so you can delete it and return the phone to normal.

Samsung Touch Screen Not Working
Samsung Touch Screen Not Working

7. Reset Samsung to factory settings

You can also choose to reset your Samsung if nothing else has worked so far. First, you should back up your Google account so that none of your photos, videos, contacts, or other data is lost.

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The reset will be difficult to do, if the screen is not working at all. But if it has some functionality, you can choose to perform the following steps and try.

  • From your home screen, go to “Configuration".
  • Then select "Accounts".
  • Then select “Backups".
  • In "Backups", Choose "Backup and restore".
  • From there, turn on the “Backup my data".
  • Now go to “Backup account".
  • Select the account you want to use and then turn on the “Automatic restore".

Now, you are ready to do the factory reset.

  • Toca the Menu key.
  • Then play “Configuration".
  • Scroll down to “Privacy ” and select.
  • Touch "Factory data reset".
  • Press "Reset phone".
  • Lego presses “Erase everything".

This will return your phone to factory settings. You can restore it later and test the touchscreen functionality again.

If the device screen does not work at all, it is possible to use another method to perform the reset.

  • Press and hold the Power button and the Volume Down key until the power menu appears on the screen.
  • Then press “Delete” to turn off the device.
  • Connect your phone to a computer using your USB cable.
  • Wait for a message to indicate that your phone is charging.
  • hold down The power button and the volume up key for a few seconds.
  • when it shows the device logo, release everything and wait for the recovery menu to appear on the screen.
  • Using the volume down key, select “Delete data" or "Factory reset".
  • Then press The power button to accept.
  • Once the factory reset procedure is complete, the recovery menu will be displayed again. Select «Reboot system now» and press the power button to restart the device.

To close

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If the touch issue persists after trying all the solutions in this article, the problem is most likely a damaged screen or a faulty hardware component.

Now you know a few different things you can try in case your touchscreen isn't working as it should. If nothing has worked, you can always take the device to your local Samsung store and have it checked out.

Contact a Samsung service center or independent repairer for further diagnosis and proper assistance.

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