How to Fix Samsung Galaxy J5 Battery Not Charging

Si Samsung Galaxy J5 battery not charging, there are a few ways you can try to fix this problem. Before you try any of these steps, make sure that the battery is completely drained before charging your phone. It may take longer than usual to fully charge the first time, but don't worry, this is normal.

Samsung Galaxy J5 battery not charging | Solutions

If you are having the problem that the battery on your Samsung Galaxy J5 is not charging, don't hesitate to try some of these solutions.

Try using a different charging cable and charger

The first thing you should do if the Samsung Galaxy J5 battery is not charging is to try a different charger.

• Check that the charging cable is not damaged.
• Check that the charging cable is not frayed.
• Check that the charging cable is not bent.
• Check that the charging cable is not broken.

Try cleaning your phone's charging port

The next thing you can do if the Samsung Galaxy J5 battery won't charge is to clean the port. To clean the charging port of your phone, use a lint-free cloth.

• Use a toothpick to remove any debris from the charging port.
• If there is still debris in the port, use compressed air or a vacuum cleaner.

Try booting into safe mode

If you are unable to fix the Samsung Galaxy J5 battery not charging issue by following the steps above, try booting your phone in safe modeSafe mode is a diagnostic option that disables all third-party apps, including the ones that are causing the problem. By restarting your phone this way and seeing if it charges, you can determine if a third-party app is causing the battery not charging issue.

To boot your Samsung Galaxy J5 mobile phone into safe mode:

• Press and hold the power button until 'Power off' appears on the screen, then release.
• Press and hold the power button until 'Reboot to safe mode' appears on the screen, then release it.

Wipe the cache partition

If you want to fix the Samsung Galaxy J5 battery not charging issue, another thing you should try is to wipe the cache partition. The cache partition is an area of ​​memory that stores Temporary files and can help speed up device performance.

To wipe the cache partition on a Samsung Galaxy J5, follow these steps:

• Turn off the phone by holding down the power button until it appears "Power off" on the screen. Then hold down both volume buttons until appears "Reboot" on the screen.
• Repeatedly press the volume up or down button until appears "Recovery mode" on the screen; then release all buttons except the Power/Lock key (Volume key). This will take you to the recovery mode where you can wipe cache partition on Samsung Galaxy J5
• Press the key Home To enter the Recovery mode menu options, use the volume keys to navigate between options and select with the Power/Lock key (volume key)

Factory reset

If the problem of Samsung Galaxy J5 battery not charging after factory reset is still there, it's time to try something else. You can do this by going to settings and selecting «General management». Then select "Restore" and then choose "Factory data reset".

After doing this, you'll have to start over as if you were setting up a new phone. Your data will be erased, so it's important to back up anything you don't want to lose before proceeding with this step.

Don't miss: Step by Step Guide to Unlock the IMEI of a Samsung J5

Conclusion

If you have the problem that Samsung Galaxy J5 battery not charging, the above solutions should help you. However, if none of these help you, the best thing you can do is send it in for warranty and get a new one. It is important to understand that batteries have a lifespan that can be depleted over time. There, especially if we have bad charging habits, so if you can't solve your problem, your battery life may be running out and it's time to replace it.