- Keep your cooling system in top shape by regularly cleaning and, if necessary, changing the liquid metal to prevent overheating.
- Safe tools: microfiber, compressed air, brush, isopropyl and Torx T8/T9 for intermediate/advanced levels.
- Professional services: €70 with liquid metal, 1-hour express (+€10), online tracking, and 3- to 6-month warranties.
When your console starts to get too hot, make noises it didn't make before, or start to stutter in the middle of a game, it's time to take action: an internal cleaning and preventive maintenance of your PS5 They make the difference between playing quietly and living with failures.. It's not enough to wipe it with a cloth; dust gets inside and, with There, compromises the cooling and lifespan of the machine.
In this guide, we'll tell you everything you need to know, from why it's a good idea to how to do it yourself safely and when to leave it to a service technician. We integrate practical recommendations, tools, steps by level (basic, intermediate and advanced), as well as realistic prices, times, guarantees and logistics.You'll also learn when it might be worth replacing the liquid metal and why the console's position can affect its thermal stability.
Clear signs that your PS5 needs maintenance
There are symptoms that should not be ignored. If you notice regular overheating (the case is hotter than usual) or the fan roars and changes speed randomly, the accumulated dust is probably blocking some of the airflow.
Irregular performance (screen crashes, endless loading, or micro-cuts), as well as messages or shutdowns due to temperature, are also warnings. If you have not had an internal cleaning done for more than a year, the probability that the cooling system is penalized by dirt is high..
Another clue: the PS5 that shuts off “suddenly” during long sessions usually does so for thermal safety reasons. This sudden shutdown points to two recurring culprits: dust on the heatsinks and grilles or a problem related to the liquid metal of the processor..
In a scenario of intensive use and poorly ventilated space, the combination is worse. A boxed location, or one with high ambient temperatures, increases internal heat and exacerbates any airflow limitations..
What a complete professional maintenance includes
If you prefer to forget about tools and risks, there are services that take care of everything with guarantees. A complete professional maintenance includes safe disassembly of the console and a thorough cleaning of the interior (fan, heatsink, motherboard, filters and ports)..
In these jobs, it is customary to renew the thermal interface. Some services specifically include replacing the liquid metal with a high-quality compound to optimize heat transfer from the processor., improving thermal stability during long sessions.
In addition to the cleaning itself, the cooling system is inspected and results are validated. It is common for them to perform temperature and performance tests upon completion to ensure there is no throttling, abnormal spikes, or suspicious noises..
Requesting service is simple and convenient. In many cases you can add it to your cart as if it were a product, fill out a collection form or even call 948 061 599 to coordinate the logistics.Typically, after submitting a request, you will be contacted within 24 hours to arrange a courier pickup.
When shipping the console, packaging is key: a rigid, padded, and well-protected box. Unless otherwise instructed, do not bring cables, controllers, chargers, cases, or games; they are not required for service and reduce risks..
When the console arrives at the workshop, its condition is checked and a diagnostic report is completed. If any questions arise or alternatives are appropriate, they will call you before touching anything and will not give you a quote without your approval..
Many workshops have an online platform for monitoring. You can check the status of the repair with the keys provided to you when registering your equipment, from your own account., which simplifies deadline control.
As for timing, there are several useful references. The typical cycle from the time the workshop receives the console until it is reshipped is around 72 hours, and once it has been repaired and paid for, the return shipment usually takes 24–48 hours.Depending on the payment method and shipping method, this timeframe may vary.
Usual prices, deadlines and guarantees
You'll find clear rates for intensive cooling interventions on the market. Cleaning the cooling system with liquid metal replacement for PS5, PS5 Slim and PS5 models For PS5 It is around €70, which includes disassembly, cleaning and reapplication of the thermal material.
If you need speed, there is express mode. The 1-hour express service is available by appointment, with an approximate surcharge of €10., ideal if you can travel to the workshop and don't want to be without a console for several days.
Regarding the subsequent guarantee, there are two common cases. Some centers offer a 3-month warranty on the intervention, while others extend the coverage up to 6 months.Always confirm which warranty applies to your specific case before approving the quote.
If after diagnosis they conclude that your console cannot be repaired, or you decide not to proceed, they usually offer two alternatives. Either they will return it to you with a handling and shipping fee (for example, €15 with VAT), or they will recycle it responsibly at no cost..
Why cleanliness and liquid metal really matter
The PS5 moves a lot of air; any obstruction, no matter how small, will hinder its cooling. Dust accumulates on fans, grilles and heatsink fins, reducing flow, raising temperatures and increasing noise., which can eventually lead to performance drops or safety shutdowns.
In this console, the thermal interface also plays a crucial role. When using liquid metal on the processor, poor application, age, or prolonged tilting may affect surface coverage..
Some technicians recommend placing the console horizontally to minimize potential risks related to gravity on the liquid metal. If the layer shifts and leaves areas uncovered, heat is not transferred well, the chip heats up more than it should and the PS5 ends up shutting down to protect itself..
Beyond the interior, the environment rules. A closed piece of furniture, a shelf without room to breathe, or a hot room raise the ambient temperature and make it difficult for heat to dissipate.. Ventilate the area where you use it and avoid channeling hot air towards the console itself.
Recommended materials and tools
To keep your console safe at home, it's a good idea to prepare the space and tools. Work on a clean, well-lit table and, if possible, on an antistatic surface to avoid downloads.
Essential tools: a microfiber cloth, a can or compressed air gun, preferably free of electrostatic charge, and a soft-bristled brush. If you're going deeper, add a T8/T9 Torx screwdriver, isopropyl alcohol (70% or more), and cotton swabs..
Important: the way you use them makes a difference. Compressed air is applied in short bursts and with the can always in a vertical position to avoid expelling liquid., and the pressure should not be excessive if you use a compressor.
Avoid aggressive solutions and inappropriate tools. Do not use vacuum cleaners, hair dryers, or apply liquids directly to the console.; in addition to the risk of moisture, they can generate static electricity or harmful heat.
Basic exterior cleaning step by step
Start with the simple things before getting down to business. Completely unplug the console and remove all cables to work comfortably.. Using a dry microfiber cloth, wipe the outer casing without applying too much pressure.
If there are stubborn stains or fingerprints, you can lightly dampen the cloth with distilled water. Dry any remaining moisture immediately afterward to avoid leaving a trace., always avoiding spraying water directly onto the surface.
The exterior grilles accumulate dust easily. Using compressed air, give short blows directed at the upper and rear grooves, keeping the boat vertical. to prevent liquid propellant from escaping.
If the dust persists, use a soft brush to loosen it and use the air again. For ports, limit cleaning to the outside and avoid inserting cotton swabs inside., thus reducing the risk of damaging contacts or leaving fibers.
Intermediate cleaning without overcomplicating things
Sony designed the PS5 with certain areas accessible without special tools. Before touching anything, discharge static electricity by touching a metal surface and work calmly..
With the console disconnected, place the device on a firm surface. You can remove the side plates by sliding: gently press on the bottom corners and move towards the end of the base until they release.If you're not sure, lay it flat or ask someone to hold the console for you.
Once removed, clean the inside of the plates and the visible part of the interior. Use the microfiber cloth for superficial cleaning and compressed air for dust accumulated in vents and corners., with short, controlled bursts.
In very dirty areas, you can lightly moisten the cloth with isopropyl alcohol, but do not overdo it. If you are going to touch the fan, use a fine-bristled brush to loosen any stuck-on dirt. and, with a cotton swab, gently rotate the blades to check the perimeter without forcing the shaft.
A final blow of air will help remove any dust you've stirred up with the brush. You can also blow air into the rear ports from a distance to dislodge accumulated lint., avoiding introducing objects inside.
Advanced cleaning: only if you have experience
If your console is very dirty, makes a lot of noise, or the previous steps aren't enough, you can go a little further. Advanced intervention involves removing the fan: you will need a Torx T8/T9 to loosen screws and carefully disconnect its cable..
With the fan loose, undertake a thorough cleaning. Compressed air and a brush are used to remove dust from the blades and their housing, and if there is grease or dirt stuck on, a cloth with isopropyl alcohol helps to remove scale. without soaking components.
When finished, reassemble everything in reverse order. Make sure the connector is secure and tighten the screws without overtightening to avoid damaging the threads.. Remember that these operations may affect the warranty if the console is new.
From here it would be possible to go much deeper by dismantling other modules, but this is not usual. If this is your first cleaning, don't go too far into disassembling; a mistake can be costly, and if you're in doubt, the workshop is your best ally..
Good practices after cleaning and recommended frequency
- Before playing again it is advisable to give a margin. Wait for any traces of alcohol to evaporate and check that all surfaces are completely dry. with the microfiber cloth.
- Reconnect all cables and turn on the console. Play a short session and listen to the fan: if there are no strange noises or temperature alerts, the maintenance has taken effect..
- As for frequency, think in terms of depth. A quick exterior clean every month is fine, removing panels and blowing out every 3–6 months is reasonable, and an annual advanced intervention is usually sufficient. if the console accumulates dust easily.
- Always avoid bad practices. Do not use vacuum cleaners or hairdryers, do not use alcohol (moisten, do not soak) and never spray liquids directly onto the console., as you could damage components or leave residue.
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