Lenovo Laptop Mouse Not Working. Causes, Solutions

Laptops are the devices portable which give more problems when they get older. And one of the most common damages is that of the touchpad or laptop mouse. Here we will show you the possible causes and solutions when Lenovo laptop mouse not working.

Of course, this is something that is present in all brands, so it is not exclusive to Lenovo. It's just that, being one of the most marketed laptop brands, you will logically see more cases related to Lenovo than to any other brand.

The main reason behind this problem is the compactness of laptops. They have less space to breathe and work efficiently, and may stop working or malfunction.

What is the Touch Panel?

The touch panel On laptops it is an alternative to a full-size mouse, which we commonly use on a desktop PC.

It is a kind of screen located in the lower central part of the keyboard, and has two buttons on the side that perform the functions of the left and right buttons of a common mouse.

How a touch panel works It is vital as it is the main component of a portable device to access anything or make changes to any file, just like the PC mouse.

Therefore, it is important that you try to resolve the problem and activate the laptop mouse. If you are unable to resolve the touchpad problem on your Lenovo laptop, you can use a wireless mouse with a dongle USB As an optional measure, we will discuss these alternatives below.

Why is the mouse not working on my Lenovo laptop?

Basically, there can be thousands of reasons for a dysfunction of the Touch panelThat's why finding out the exact fault can be a bit difficult.

Sometimes it is just a simple glitch and sometimes the situation can be quite complicated to fix. Even the problems can range from drivers, system updates, viruses and many others including the touchpad as hardware.

But don't worry! Let's find out the solutions.

Lenovo Laptop Mouse Not Working

Below we will give you some solutions that you can apply in case the laptop mouse is not working. your Lenovo laptop stop working. Let's get started.

1. Activate the touchpad function

Your touchpad may have stopped working because it was disabled by pressing one or more keys that disable it.

The easiest way to solve this problem is by using the fn key o Function on the keyboard, in combination with F8 o F4. The key combination will depend on the model of Lenovo laptop you have.

If you hold down Fn + F8, Fn + F4, If the problem is resolved, then you are good to go. Otherwise, continue trying each of the solutions below.

Please note that to perform the steps below, it would be good to have an external mouse connected, as it will help you navigate through various options more easily.

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2. Enable the touchpad

It may sound a bit silly to some of you, but sometimes we forget to turn on the touchpad and then wonder why it is not working. So, make sure that the touchpad is not disabled and enable it by following these steps.

• Use the shortcut “key Windows + I” to activate the “Configuration".
• After the “ appearsConfiguration”, choose “Devices” in the on-screen menu.
• Select the option “Touch panel” in the left pane of the window “Devices".
• Click the touchpad toggle button to enable it if it is disabled.

The above steps should resolve the issue if the mouse is not working on your Lenovo laptop. However, if this solution does not work, move on to the next one.

3. Windows Troubleshooter

In Windows 10, there is a built-in troubleshooter that finds and fixes problems as they arise. To fix the problem with your touchpad, we can use the troubleshooter to find and repair the malfunctioning mouse.

To start the Windows troubleshooter, follow the steps below:

• Go to start menu of Windows.
• Type in the search bar “Control panel”. Click “Enter".
• Now click on “Problem solving".
• A new screen will open, in the left menu, click on “View all".
• A list will appear. Find and click on “Keyboard".
• The keyboard-specific troubleshooter will open. Click “Next” to search for the problem and solve it.
• When finished, test if the touch screen works.

If the built-in troubleshooter is unable to fix the problem, move on to the next step.

4. Enable the touchpad from the control panel

There are cases when due to system updates or any third-party application installation process, the touchpad feature is disabled completely from Windows.

En Windows 10 There is a very easy way to enable this option in the control panel.

• Enter to start menu of Windows.
• Find and click on the folder “Windows system".
• Then, click on “Control panel".
• In "Control panel”, click on “Touch panel".
• You will see an option to enable or disable the touchpad. If it is disabled, click on it to enable it.
• If it is enabled, exit and try another solution.

5. Restore the touchpad to default settings

If nothing has worked so far, you should reset the touchpad settings to default. Resetting the touchpad will delete all configured touchpad presets.

To restore the default touchpad, follow the steps below:

• Enter to start menu of Windows.
• Find and click on the folder “Windows system".
• Then, click on “Control panel".
• In "Control panel”, click on “Touch panel".
• In the touchpad settings window, scroll down and at the end, there is an option to reset the touchpad to “Reset your touchpad».
• Click on the “Resetting” and will clear any presets for the touchpad, and remove any locks that may be affecting the operation of the touchpad.
• Exit settings and test if the touchpad works.

6. Update touchpad drivers

There are cases where Windows 10 is updated to the latest version, however, the touchpad driver version is not updated in time and may start creating problems.

In such a scenario, it is essential to get the latest version of touchpad drivers and install them for the supported version of Windows. To update the touchpad drivers, follow the steps below:

• Right click on the windows start menu. A drop-down menu will appear.
• Find and click on “Device administrator".
• In the “Device Manager” window, click on the “Mouse and other pointing devices".
• Now, select “Synaptic Pointing Device” and right click.
• From the small menu that appeared on the screen, click on “update driver".
• In the next window, select “Search my computer for driver software".
• Then click on «Let me pick from a list of device drivers on my computer«.
• A list of drivers will appear, select the most recent one and click “Next".
• Wait for Windows to perform the driver update, once the update process is complete, the following notification will be displayed «device updated successfully«.
• Restart your portable device and check for any possible issues.

In case the problem is not solved with the latest driver, you can try installing generic drivers. It is a one-time install and test job.

7. Make sure ELAN settings are enabled

If ELAN setting is disabled, the touch panel will not work on any other Lenovo laptops. So, follow these steps to enable ELAN settings.

• Click on Start Menu of Windows.
• Then go to “Configuration".
• Choose "Devices” from the on-screen options.
• Now select "Touch panel".
• Then go to "Additional configuration".
• After the “ window is activatedMouse Properties”, go to the “ tabELAN".
• Choose your touchpad and click the “Enable".
• Finally, click on “Accept” to apply the changes.
• Restart your laptop and check if the touchpad is working or not.

8. Roll back the device driver

There are cases when after installing the latest driver or even trying generic drivers, the touchpad stops working. In that case, we need to remove the driver we installed and restore it to its previous state.

• Right click on the windows start menu. A drop-down menu will appear.
• Find and click on “Device administrator".
• In the window of the “Device administrator”, click on the option “Mouse and other pointing devices".
• Now, select “Synaptic Pointing Device” and right click.
• From the small menu that appeared on the screen, click on “Properties".
• Then, select the “ tabController".
• Now, click on “Rollback to Previous Driver".
• Click on “Accept".
• Now, let the system do the reversal.
• Once done, restart the laptop and check if the problem is resolved.

9. Roll back Windows Update

In case a full Windows update patch is causing Lenovo touchpad not working, then we need to roll back the latest Windows update from the control panel.

• Click on Start Menu of Windows.
• Then, go into “Configuration".
• Now, click on the “Update and Security".
• In "Windows Update”, click on “View update history".
• A new screen appears, select “Uninstall updates".
• A new window will open, listing all recently installed Windows updates sorted by date.
• Select recently installed updates and uninstall them one by one.
• Once the process is complete, restart the laptop and check if the touchpad works.

10. Check the Power Management settings

There are cases where certain specific power management settings have also caused the touchpad to stop working. To fix this, perform the following steps:

• Right click on the windows start menu. A drop-down menu will appear.
• Find and click on “Device administrator".
• In the window of the “Device administrator”, click on the option “Mouse and other pointing devices".
• Now, select “Synaptic Pointing Device” and right click.
• Go to the “Power management".
• Now find and uncheck the option “Allow the computer to turn off this device to save power".
• Then click on “Accept".
• Close the window of the “Device administrator” and restart your laptop.
• Now test if the touch screen works.

11. Disconnect external peripherals

Externally connected peripherals sometimes also cause this problem, to resolve it, disconnect all the devices connected to the laptop and restart the computer.

Then try again, if you solved the problem, you can connect each connected device one by one to check which one is causing the failure.

12. Change the touchpad

If none of these steps work to fix it, choose the last resort of replacing the hardware. It is an expensive and time-consuming solution, so it is vital that you properly verify the previous steps before installing new ones.

When the touchpad gets old, this kind of problem can occur. If you still have warranty left, you should contact the manufacturer to replace the touchpad. You will save a lot of money that way.

If, however, the machine is no longer under warranty, you should take the laptop to an expert. Most internal software issues can be easily fixed with the steps mentioned above, but if you were unable to fix them, the expert will do it for you.

If you are not very experienced with computer hardware, do not change the touchpad yourself, as it requires disabling and opening the entire computer, and this process is complicated. Safety comes first.

Alternatives to the Touch Panel, Wireless Mice

In case the touchpad is too difficult to work with, you can use a wireless mouse as an alternative. You will be able to work and perform all your activities on the laptop, without using the touchpad.

Below we are going to present you with a list of high-quality wireless mice, so you can select the one you like.

1.Razer Viper Ultimate

The best wireless mouse we have tested is the Razer Viper Ultimate, We can recommend it with our eyes closed. It's lightweight and portable, feels very well built, and has a truly ambidextrous design with two side buttons on each side.

It also has a low back design and short body making it suitable for the tip of a finger, for almost all hand sizes, a claw grip for those with small to large hands and a palm grip for those with smaller hands.

You can use it wired or wirelessly using its USB receiver that plugs directly into your laptop. It has exceptionally low latency virgin-grade PTFE mouse feet that glide very smoothly, a wide CPI range, a CPI that can be adjusted in 50 increments, and a low lift-off distance.

You can also remap all buttons using the companion software.

This mouse has built-in memory, so you can still use your settings on computers without the software installed.

2. Logitech G Pro

If you prefer an ultralight alternative, check out the Logitech G Pro X Superlight. It is significantly more expensive than the Razer Viper Ultimate and it only has side buttons on the left, but it's much lighter and feels sturdier.

It also has mouse feet that glide very smoothly on mouse pads and desks, a very flexible and high-quality charging cable, and customization software compatible with Windows and macOS.

Performance-wise, it has a very wide CPI range, a CPI that can be adjusted in 50 increments, a very low lift-off distance, and excellent click latency.

Unfortunately, it doesn't have Bluetooth support and recharges with a micro USB cable. If you prefer a wireless mouse that's lighter and feels better built, go for this Logitech.

3. Razer Naga Pro

El Razer Naga Pro It's a great choice if you want to use your laptop for gaming and you play a lot of game genres. It has three interchangeable side panels with different button layouts. You can choose between a 2, 6, or 12 button setup depending on the type of game you're playing.

with software Razer Synapse 3, you can reprogram all the buttons on your mouse and you can even configure a button to give it a second layer of controls.

It has incredibly low latency on a USB receiver connection, and is impressively low on Bluetooth. The CPI range is very wide and you can adjust the CPI in increments of 50, it has a low minimum take-off distance, although it's not as low as some other models.

Unfortunately, the sensor is very inconsistent and inaccurate, and it goes way over the stated CPI when moving the mouse quickly. Additionally, the mouse is quite large, so people with smaller hands will have a hard time reaching some of the buttons comfortably.

However, this is an amazing wireless model if you play a lot of games and need a different button layout for each one.

4.Logitech MX Master 3

The best wireless mouse for office use is the Logitech MX Master 3This dedicated office mouse has a very ergonomic shape, thanks to its high backrest and palm rest, making it ideal for palm holding.

You can use it via a USB receiver or Bluetooth, and you can pair it with up to three devices at once.

It has two scroll wheels. The vertical one has L/R tilts and automatically unlocks for free scrolling, and the horizontal one on its left side is for side-scrolling and should be aligned with your thumb.

There is also a button on the thumb rest, which enables the commands gesture controls as long as you hold it down, and you can configure these controls in the Logitech Options software.

It's a bulky mouse, so people with smaller hands may have a hard time reaching some of the buttons comfortably in any type of grip.

It's also very heavy and not ideal for travel if you want to take it with you on trips. Nonetheless, this is an excellent office mouse and is among the best ergonomic mice on the market.

5. Logitech Mx Vertical

If you are looking for a vertical office mouse, check out the Logitech MX VerticalWhile it doesn't have gesture-based controls or a side-mounted horizontal scroll wheel, its vertical shape is more ergonomic overall and is designed to help reduce wrist strain.

While MX Vertical It may take a little time to get used to, it is intended to give you a more natural grip and should be a great companion for the office.

However, it doesn't feel as premium as other mice in the MX family, and you can't unlock its wheel for infinite scrolling, which is a downside.

On the plus side, you can connect it via Bluetooth or with its USB receiver and then easily switch between three connected devices. It's also fully compatible with Windows and macOS.

6. Anker Vertical

Like the Logitech MX Vertical before it, the ergonomic optical mouse Anker Vertical It also takes a little getting used to. It is vertically aligned to allow for a neutral, healthy wrist position.

Once you get the hang of it, it offers a cheap and comfortable way to avoid Carpal Tunnel Syndrome and repetitive strain injuries. If you're someone who uses their laptop almost all day, it's really important to have a mouse that's as comfortable as possible.

We believe that this Anker It is one of the best options on the market, and that is why it is in our selection.

7.Microsoft Bluetooth Mobile Mouse 3600

In this age of exotic designs and different mouse sizes, small mice have taken the lead in user preference. Best of all, small doesn't mean loss of features.

El Microsoft Bluetooth Mobile Mouse 3600 It's a good option, small but very functional and high-performance. Its size makes it ideal for taking on trips and using it on your laptop. And to top it off, it's quite affordable.

Most importantly, this wireless mouse is comfortable to use and easy to set up, and the battery can last up to six months on a single charge.

The low price, long battery life, and compact design make this one of the best mice you can buy if you travel a lot.

8.Logitech G305 Lightspeed

The best wireless mouse in the budget category is the Logitech G305 LightspeedIt has a solid plastic body that feels very sturdy and almost as premium as the more expensive options in the Logitech line.

It has two side buttons on the left side and an ambidextrous shape suitable for a fingertip or claw grip for most hand sizes, and a palm grip for smaller hands.

It connects wirelessly with its USB receiver and uses a single AA battery. You can program all of its buttons using the Windows-compatible companion software.

You can also assign a button G Shift to enable a secondary layer of commands. Performance-wise, it has a wide CPI range, a CPI that can be adjusted in 50 increments, a very low lift-off distance, and high click latency.

It's relatively small and not very suitable for extra-large hands. It's also heavy, considering its size. Plus, it doesn't support Bluetooth and lacks a rechargeable battery.

Despite these minor shortcomings, this is a very versatile and high-performance wireless mouse for its price.

To close

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Not being able to use the touch panel suddenly can be catastrophic. Similarly, suddenly switching to an external mouse may solve the problem momentarily, although not everyone can do this.

Hopefully, you are now clear about what the reasons for the touchpad problem are and how you can fix it. The suggestions described here won't cost you a penny. Also, remember to go to a technician if the problem is hardware-related.

Windows Update comes with many surprises for users, both pleasant and shocking. Sometimes, it solves all the problems, while other times it creates them.

If the same thing happens to you, then you don't need to worry or buy a new laptop for this minor problem.

These are all the options with which the Lenovo touchpad not working issue can be resolved. Try the steps mentioned above in the order we have given them until the touchpad is fixed.

And if you can't solve it, since the damage is greater, you can solve it by buying one of the wireless mice that we have shown you.