How to fix error code 1026 on Disney Plus

Last update: 07/02/2025
Author Isaac
  • The error 1026 of Disney Plus is related to connectivity or configuration issues.
  • Checking the internet connection and restarting the device are basic initial steps.
  • Reinstalling the app and updating your device software may resolve the issue.
  • Contacting technical support may be necessary in specific cases.

disney

Error code 1026 is one of the most common issues faced by Windows users. Disney Plus while trying to enjoy their favorite content. This error can appear both on smart televisions as in mobile devices and other compatible devices. While it can be frustrating, there are several ways to resolve this issue and get your experience back to smooth.

In this article we offer you a complete guide to solve the error code 1026 on Disney Plus based on the most effective practices available. From basic resets to more advanced steps, we will address each solution method so that you can find the option that best suits your situation.

What does error code 1026 mean on Disney Plus?

disney+ settings

Error 1026 on Disney Plus is frequently related to problems with connectivity, network settings, or even software incompatibilities on the devices you are trying to access from. Although it may vary depending on the device, it is usually a sign that something is interfering with the proper functioning of the application.

Initial recommendations to resolve the error

Before getting into advanced solutions, it is essential to perform these basic steps which usually solve the problem in most cases:

  • Check your internet connection: Make sure your network is working properly and the device is actually connected to the network. If possible, perform a network test. speed to verify that the connection is not too slow.
  • Restart the app: Completely close Disney Plus and reopen it. Sometimes this is enough to refresh session and eliminate temporary errors.
  • Reboot your device: Both the TV, smartphone or any other device can benefit from a quick reboot. Unplug it for a few minutes and turn it on again.
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Specific solutions for mobile devices

If you are using Disney Plus from a mobile like a smartphone or tablet, follow these instructions:

  • Check mobile data: If you are using mobile data and not Wi-Fi, make sure that the signal is stable and, if necessary, switches to a Wi-Fi network.
  • Reinstall the app: Uninstall Disney Plus from your device and download it again from the respective app store. This can not only fix corrupted settings, but also ensure you have the latest version.
  • Update the operating system: Make sure your device has the latest version of operating system installed, as incompatibility between older software versions and the application may be the cause.

Steps to resolve the error on smart TVs

If error code 1026 appears on your Smart TV, there are specific solutions you can try:

  • Unplug the TV: Turn off and unplug your TV for at least 30 secondsThis step usually allows the system to completely reboot.
  • Update the TV software: Check from your TV settings if there are pending updatesIf so, please install them before trying to access Disney Plus again.
  • Set up Wi-Fi connection: Make sure your TV is connected to a reliable and stable network. If necessary, reconfigure the network or change it.

Solution through technical support

If you have tried the steps above without success, it may be necessary to contact the technical support, either from Disney Plus or from your internet service provider. This may include:

  • Change IP address: Sometimes the problem arises due to excessive reuse of a specific IP addressYour Internet Service Provider may assign you a new IP address if you contact them.
  • Check the settings of the router: Restart your router or modem and make sure there are no errors. configured restrictions that may be interfering with Disney Plus.
  • Detailed bug reports: If you contact Disney Plus, please provide as many details as possible, such as the device you are using, the exact error message, and any solutions you have already tried.
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Additional Considerations for Specific Devices

Some TVs, such as LG Smart TVs, may require more specific procedures:

  1. Press and hold the power button for 30 seconds before reconnecting the TV.
  2. Check the connectivity options from the menu, making sure the Wi-Fi network is configured correctly.

If these steps do not resolve the issue, it is recommended that you contact your TV manufacturer's technical support.

Disney Plus error code 1026 can be addressed with a variety of actions, from checking your internet connection to reinstalling the app or even contacting technical support. With these solutions, you'll have a chance to fix this issue and continue enjoying your favorite shows and movies without interruptions.