- Identifying the primary and secondary causes of error 80072efe in Windows Update.
- Step-by-step guide with solutions from the simplest to the most advanced.
- Practical recommendations to prevent the error from happening again.
- Additional tips for safely upgrading any version of Windows.

Have you encountered error 80072efe when trying to update Windows and don't know where to start to fix it? Don't worry, because in this complete guide We are going to analyze, step by step and in a clear and natural way, all the effective ways to get rid of this annoying code and, in the process, understand why it appears, how to prevent it from returning, and what to do if it keeps bothering you.
Windows Update is one of those essential services on any PC, but it doesn't always work perfectly. Error 80072efe has been causing chaos among users for years. Windows 7, 8, 10 and up on Windows Server, and the truth is that it can be caused by a multitude of different reasons. That's why, here You will find each and every one of the proven solutions that compile the best positioned websites (and some more), written in simple language, organized, and with Tricks so that even the least experienced can understand and apply them.
What is Windows Update error 80072efe and why does it appear?
Error code 80072efe in Windows Update is one of the most common crashes during operating system updates.Although it primarily affects Windows 7, it can also appear in later versions, including Windows 8, 10, and even Windows Server. This is an error message that prevents Windows from searching for, downloading, or installing new updates, causing frustration and concern for the security and stability of your computer.
This error is often accompanied by phrases like "Could not check for new updates" o "Important updates cannot be installed". It is usually related to Internet connectivity issues, firewall blocks, proxy usage, system file corruption, antivirus interference, or damage to critical folders such as CatRoot2 or SoftwareDistributionAdditionally, some users encounter it after attempting to update Windows 7 computers, as this system has been discontinued since January 2021.
The most common causes of error 80072efe include:
- Internet connection failure: outages, poor speed or network congestion.
- Problems with Microsoft update servers: occasional falls or maintenance.
- Wrong proxy settings or VPN which make direct communication with Windows servers difficult.
- Interference from third-party antivirus or overly restrictive firewalls.
- Corrupt files or damaged in the CatRoot2 or SoftwareDistribution folders.
- Use of unsupported ciphers (TLS/cipher suite) or problems in the Windows registry.
- Incompatibilities of hardware, drivers obsolete or system-modifying programs.
- Trying to update Windows 7 after official support ends.
The key is that Error 80072efe has no single cause or universal magic solution., which requires following several paths until you find the method that best suits your case.
How to identify the cause of error 80072efe
Before you jump into trying out solutions, It is advisable to analyze the probable origin of the failureThis can save a lot of time and frustration, as sometimes a simple reset or minor adjustment is all it takes, while other times you'll need to resort to advanced methods.
Preliminary steps to identify the cause:
- Check that you have a stable Internet connection. Open your browser and try to load any page.
- Check if you are using a proxy or VPN enabled, both from Windows itself and from third-party programs.
- If the error started after installing a new antivirus or firewall, believes that updates may be interfering.
- When the error appears in Windows 7 or Server after reinstalling the system, may be linked to the lack of official support.
- Have you modified system files, installed programs to customize Windows, or used file managers? downloads P2P? These can cause conflicts.
With these tips, you'll be able to better guide your next steps. If error 80072efe occurs occasionally, try the simple solutions before moving on to more advanced ones.
Practical and orderly solutions to eliminate error 80072efe
Let's break down, point by point, all the proven solutions to resolve Windows Update error 80072efe. Start with the most basic solutions and only increase the level if the problem persists. Each of these alternatives has proven useful for hundreds of users and is supported by both specialized websites and Microsoft support.
1. Wait and try again: Temporary server failure?
Although it sounds like a joke, sometimes The Windows Update server itself may be overloaded or undergoing maintenance.If you have suddenly encountered error 80072efe and have no reason to think of a local problem, Wait a few minutes, restart your PC and try again.Many users confirm that after 10-20 minutes the server becomes available again and updates continue normally.
2. Check and improve your Internet connection
Internet quality and stability are critical for Windows Update to work properly.If your connection is weak, slow, or has interruptions, or if there are many devices connected, it's easy to run into update errors.
Essential guidelines:
- Make sure you are connected via Ethernet cable directly to the router, especially if you connect via WiFi and notice micro-cuts.
- Restart the router/modem to rule out temporary blocks or IP conflicts.
- Change DNS by Google (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1) to avoid domain resolution problems.
- Disconnect devices USB unnecessary that may interfere with the network (printers, webcams, etc.).
In most cases, a poor connection is the root of these types of errors. Remember that using unstable WiFi may be enough to block all update downloads..
3. Disable proxy/VPN and set up direct connection
Another common cause of error 80072efe is using a proxy server or VPN in the connection. These tools, although useful for privacy, may complicate authentication and downloading updates from official Microsoft servers.
Steps to disable proxy in Windows:
- Open the search bar and type "Proxy" to go directly to the settings.
- Disable the "Use proxy server" option and check that automatic detection is also unchecked.
- Restart your computer before checking for updates again.
- If you have programs like NordVPN or similar, disable or close any active connections from within the software itself.
Don't forget to check that there are no other programs or services that configure proxies automatically.If you're still having problems, try removing all traces of these settings.
4. Run the Windows Update and Network Troubleshooter
Windows includes automatic tools to diagnose and repair common problems both in the network and in system updates.
How to launch these resolvers:
- Go to “Settings” > “Update & security” > “Troubleshoot” and select “Additional troubleshooters.”
- Run the “Network Adapter” first to detect connection problems.
- Next, run the Windows Update Troubleshooter and follow all the recommendations.
These tools allow you to correct configuration errors, detect corrupted files and restore necessary services.If everything remains the same after completing them, move on to the next level.
5. Temporarily disable or remove third-party antivirus and firewall
The third-party antivirus and firewalls other than the one built into Windows Sometimes they block critical connections needed for Windows Update to work properly, even if it doesn't seem like it. Temporarily uninstall your antivirus or disable your firewall during the update process. may be the key to solving error 80072efe.
Recommendations:
- Completely uninstall any antivirus other than Windows Defender.
- Disable the firewall from the Control Panel or from the software's own settings.
- Reboot your system and try the update again.
- If the error disappears after this step, add exceptions for system folders in your antivirus and reinstall it.
It is important Do not leave your computer unprotected for long periods of time, but this step is critical to rule out security locks as the root cause of the problem.
6. Delete or restore the CatRoot2 and SoftwareDistribution folders
The CatRoot2 and SoftwareDistribution folders store Temporary files and Windows Update historyIf they become corrupted, the system cannot download or install new updates, resulting in errors such as 80072efe.
Steps to restore or delete CatRoot2:
- Press Windows + R and type services.msc to open service management.
- Locate the “Cryptographic Services” service, double-click it, and click “Stop.”
- Open file explorer and navigate to C: \ Windows \ System32.
- Delete the “CatRoot2” folder (it will be automatically created again on the next reboot).
- Restart the services from “services.msc” and try the update again.
Procedure to delete SoftwareDistribution:
- You must also first stop the “Windows Update” service.
- Go to C: \ Windows \ SoftwareDistribution and delete all content.
- Restart your computer and try updating Windows again.
This trick is especially useful when errors appear after one of these directories has been corrupted by power outages, forced shutdowns or attacks. malware.
7. Adjust encryption settings in the Windows Registry (advanced case)
In certain advanced circumstances, Error 80072efe may result from improper configuration of cipher suites in the registry. (TLS cipher suites). This is more common in enterprise environments or after modifying certain security policies in Windows 10, 11, or Windows Server.
What you should check:
- Access the registry by running “regedit” from Windows + R.
- Go to the key HKLM\SOFTWARE\Policies\Microsoft\Cryptography\Configuration\SSL\00010002 and checks that supported cipher suites exist (especially “TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384” and “TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA256”).
- If they are missing, add them or adjust the settings as needed, following specialized guides.
- Reboot your system for the settings to take effect.
This step is more technical and only recommended if you have experience or if the event log (Event Viewer) displays warnings related to TLS or handshake failures.
8. Manually install patch KB3138612 on Windows 7
If you are facing error 80072efe in Windows 7 after reinstalling the system, You need to install patch KB3138612 to be able to receive updates again. Also, if you want to explore other solutions, you can check out Specific solutions for errors related to Windows Update.
Instructions:
- Accesses Microsoft Update Catalog from any browser.
- Search for “KB3138612” and download the version appropriate for your architecture (32-bit or 64-bit).
- Run the installer manually and restart your computer.
- After the restart, start checking for updates from Windows Update. The first check may be slow, but everything should be back to normal.
Remember that Windows 7 already does not receive official support, so it is advisable to migrate to newer versions for security and compatibility.
9. Restore your system to a previous point or reinstall Windows
If error 80072efe persists after trying all the above options, it is likely that the operating system itself is damaged or has been left in an unstable stateIn this scenario you have two paths:
- Restore your computer to a previous restore point from the recovery menu (by searching for “System Restore” in the Windows search box).
- Reinstall Windows (from scratch or by using Reset this PC to keep your files) after backing up your important data.
Reinstallation is the definitive option if the current installation is severely altered or has suffered serious accidents. (outages, malware, deep modifications, etc.). In most cases, a clean install will completely clear the error.
How to update Windows manually if Windows Update fails
There are alternative solutions if, despite everything, Windows Update keeps failing and you need to keep your computer updated.:
- Download and install patches from the Microsoft Update Catalog searching for the KB code of the specific update.
- In Windows 10 and 11, use the Update Assistant which you can download from the Microsoft website. This program forces the installation of the latest version of Windows, installing all previous patches at once and bypassing potential Windows Update blockers.
- In Windows 7 and 8, look for the "Windows Update Agent" specific to your version and architecture and install it manually.
This technique is especially useful if you haven't updated for months or years, and Windows Update keeps getting stuck in endless loops.
What to do if error 80072efe appears when trying to migrate to Windows 11?
If you are thinking of taking the leap to Windows 11 and you encounter error 80072efe, You have alternatives to update even if Windows Update is not working properly.:
- Use Microsoft's official "Windows 11 Setup Wizard," which ignores the Windows Update status and performs the upgrade from scratch.
- Create an installation USB drive using the Media Creation Tool and perform the update, making sure to back it up first.
- If you're still experiencing errors, consider a clean install of Windows 11, which will leave your system completely free of accumulated problems.
Remember to check that your hardware meets the minimum requirements to install Windows 11., Especially TPM and Secure Boot, to avoid additional bottlenecks.
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