How to Fix Netflix Error Code UI3012

Last update: 04/10/2024
How to fix Netflix error code UI3012
How to fix error code UI3012 Netflix

Is the error code UI3012 occurring on your computer? Windows when you try to run the Netflix app? Then this article is for you, here you will learn How to easily fix Netflix error UI3012 on your computer.

Netflix It is a source of entertainment, and has recently launched an app for Android, iPhone and Windows 10 to offer the same features as web browsers.

However, many Windows users have reported various issues while using the app, such as Netflix freezing or crashing, or Netflix video streaming issues on Windows 10. And today, I have encountered another annoying Netflix error UI3012 on PC users who are getting an error message.

You can also read: Fix Error NSEZ-403 on Netflix

What is Netflix error code ui3012?

Netflix error ui3012 is a code that appears on your device while watching a movie. This error code is accompanied by messages like “An unexpected error has occurred” or “Oops something went wrong.”

This Netflix error code indicates a connection issue that cannot be resolved without fixing the cause. To learn more about the causes of this Netflix app error and how to fix it, visit the next section of this blog.

What causes Netflix error code UI3012?

According to our research and understanding, you may encounter the error code ui3012 in the Netflix app for the following 6 reasons.

1. The internet is not working

In many cases, this error code is seen on Netflix when internet services are unavailable. If this is also your case, you need to restore internet services To avoid this Netflix error on your device streaming.

2. Poor Wi-Fi signal

The second common cause of this Netflix error is a poor Wi-Fi signalYou need a good Wi-Fi signal to use Netflix. If your Wi-Fi signal is weak, you can't expect Netflix to work well.

3. Bad network

A bad network leads to slow network performance and thus causes many connectivity issues like ui3012 error on your Netflix streaming device. A good network will help you avoid such connection issues and errors.

4. Browser extensions interfere

Whether you use Firefox, Edge, Google Chrome or Opera, browser extensions can sometimes cause apps like Netflix to crash. If you disable these extensions, You can remove all interruptions and watch movies without ui3012 code on Netflix.

5. Streaming services with ISP restrictions

If your ISP offers you limited streaming services, you may not be able to use Netflix smoothly. For this reason, you may encounter this Netflix error code.

6. Change in default connection settings

Have you recently changed your default connection settings? If so, it could be a possible cause of this Netflix error code. Resetting the settings is a good way to resolve this error.

How to fix Netflix error code UI3012

Removing the Netflix error code ui3012 may seem like an overly complicated task. Our technical experts have come up with effortless solutions to fix this error code on your Netflix streaming device.

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These simple solutions include checking the streaming network, restarting the home network, improving the WiFi signal, connecting the computer directly to the modem, disabling browser extensions, changing the network, restarting the network, etc. We will explain these solutions in detail below.

Solution 1: Make sure your Wi-Fi is working.

Since Netflix error code ui3012 is mostly related to connectivity issues, You need to make sure your Wi-Fi is working.

It is possible that your Wi-Fi may not work on a particular device. So, just in case, check if your internet services are working on another device. If Wi-Fi is not working, it is better to wait patiently.

Solution 2: Make sure your network supports streaming.

Check if your network supports Netflix streaming. If your network is not supported, it will sometimes block Netflix streaming. This will cause a ui3012 error in the app. We have found 3 good tips to help you solve this problem.

  • If you're using a mobile network, slow internet speeds can make it difficult to use streaming services. Switch to a network that offers broadband access.
  • If you are using the Netflix streaming service on your device via Wi-Fi and you receive this error message, it is possible that your service provider does not support Netflix streaming services. You can contact your Internet Service Provider to find out which streaming services are supported.
  • Also, make sure your network doesn't have limited bandwidth, which is common on public Wi-Fi networks.

Solution 3: Improve the Wi-Fi signal

The Netflix code ui3012 may be occurring on your system due to a poor Wi-Fi signal. Improving the Wi-Fi signal can be a good remedy to remove this error code on your system. In this section, we have revealed 3 interesting tips to help you improve your wifi signal.

  • Do not place wireless devices such as microwave ovens or televisions near your router.
  • Make sure the router is in an elevated position, such as on a shelf or table.
  • Reposition your router. Try to place it in a central location if possible.

Solution 4: Try a new network

Some network resources may be blocked by your ISP. As a result, streaming services may be limited. You may see error code ui3012 on Netflix for the following reasons. You can change the network or even the access point on your phone to avoid seeing this Netflix error code on your device.

Solution 5: Restart your home network

Did you know that restarting your home network can also change some of this Netflix error code? If you want to know how to restart your home network, follow these steps.

  • Turn off your computer.
  • Turn off your modem and router.
  • Now wait a while.
  • Next, turn on your modem and router and wait until the lights come back on.
  • Now turn on the computer.
  • Now run the Netflix app and check if the issue is resolved.

Solution 6: Connect your computer directly to the modem

If you connect your computer to a wireless router that is connected to a modem, the connection may not be established. Such a connection can cause a number of problems with Netflix, including an error code ui3012. Bypassing the router may resolve this error. Learn how to fix this error in 6 steps.

  • The computer must be turned off.
  • Now connect your computer directly to the modem using an Ethernet cable.
  • Then turn off the modem for 30 seconds.
  • Turn the modem back on.
  • Wait until the new LEDs start blinking.
  • Turn on your computer and enjoy Netflix.

Solution 7: Disable browser extensions

In some cases, browser extensions can cause malfunctions. These glitches can cause the Netflix ui3012 error on your system or other devices. Disabling these browser extensions may help. Scroll down the page to learn how to disable browser extensions in Firefox, Google Chrome, Edge and Opera.

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Disable browser extensions in Firefox

  • Start Firefox first.
  • Press the 3-line menu.
  • Now click on “Extensions”.
  • Locate the accessory that is causing the fault.
  • Click the switch.
  • Flip the switch to deactivate the accessory.

Disable browser extensions in Google Chrome

  • Open Google Chrome.
  • Type “chrome://extensions/” in the URL bar and press the Enter key.
  • Press the Shift key in the extensions to disable them.
  • If you don't need it, you can press the "Remove" button to remove the extension.

Disable browser extensions in Edge

  • Open “Settings” in Edge.
  • Click on “Extensions”, the sidebar will open.
  • Tap the toggle switch to turn off Edge extensions.
  • Open the Netflix app. The Netflix error code has now been fixed.

Disable browser extensions in Opera

  • Open the Opera browser.
  • Press the “O” button in the upper left corner.
  • Click on “Extensions” in the menu.
  • Press the “Disable” button to deactivate the extension.

Note: If you cannot find the browser extension, we recommend that you disable all browser add-ons. Then, try disabling them one by one to see which add-on is causing the problem.

Solution 8: Perform a network reset

Changing the default connection settings can cause connectivity issues. These issues can also occur when using a VPN/proxy. Disabling VPN/proxy can be very effective To fix Netflix error ui3012 on the system, read the following 8 steps and follow the troubleshooting procedure carefully.

  • The VPN/proxy client must be disabled.
  • The second step is to press the Windows key.
  • Type “network reset” and press the “Enter” key.
  • Then press “network reset”.
  • Open the “Network reset window” and tap “Network reset”.
  • Now it will ask you to confirm.
  • Once the network reset is complete, reboot the system.
  • Now try using the Netflix app. The error code will no longer appear.

Solution 9: Disable the Netflix app on all devices.

Using one Netflix account on multiple devices can sometimes cause error code ui3012. If this Netflix error code is preventing you from watching videos on a particular device, please exit the app on all devices. Then log back in. This will work fine. You can try following the 6 steps outlined here to find this solution.

  • Open the Netflix app on a Web navigatorYou can also open the Netflix app on your streaming device.
  • Look for your username in the top right corner.
  • Open the drop-down menu and click on “Your Account.”
  • Click “Sign out of all devices.”
  • Confirm by tapping “Exit”.
  • Please log in again with your login details. The error has now been fixed.

Bonus Tip: Increase your Wi-Fi signal strength.

As we have said before, if you are using a weak Wi-Fi signal, this can seriously affect your device’s connectivity and cause Netflix error UI3012. Here are some key steps to increase Wi-Fi strength.

  • Place your Wi-Fi router at a height of 3-4 meters. Also, make sure that the area around the Wi-Fi router is free of obstacles for at least 3 meters in all directions.
  • Move the system closer to the Wi-Fi router.
  • Eliminate sources of electrical/magnetic interference, such as cordless phones, microwave ovens, and televisions near the Wi-Fi router.
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Recommended Solution – Troubleshoot various computer errors/problems

If you notice that your Windows PC/laptop is running slowly, or experiencing persistent computer errors and problems, It is recommended to scan your system with the exclusive PC Repair Tool.

It is an advanced repair tool that detects and fixes various Windows problems and persistent computer errors with a single scan.

For example, it can fix various update errors, corrupted Windows system files, DLL errors, registry errors, prevent viruses or malware infections, malware, and much more. Not only does it correct errors, but it It also optimizes your Windows PC as if it were new.

Summary

Solving the Netflix error code problem is not as difficult as you think. We are sure that this blog has taught you the meaning, causes, and solutions of Netflix error ui3012 and solved the problem for you. If you have anything to highlight from our blog, leave us your comment in the section below.

You can also read: How to Fix Netflix Error Code NW-2-5

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