How to fix error codes 91 and 92 on Disney Plus

Disney Plus is a platform of streaming which has become a favorite thanks to its wide variety of content. However, as with any digital service, users may face difficulties technical errors that interrupt your experience. These include error codes 91 y 92 stand out as some of the most reported by users.

These errors are often frustrating for those looking to enjoy a movie or series, but the good news is that they have clear solutions and relatively simple. Next, we will explore the most common causes of these errors and how to solve them effectively.

What are error codes 91 and 92 on Disney Plus?

These error codes appear when Disney Plus detects problems related to the IP address from which you are trying to access the service. In many cases, they indicate that the platform has temporarily reduced traffic from your connection due to a high number of requests. This is a measure of to maximise security and your enjoyment. implemented to prevent suspicious activities.

The message that usually appears on the screen is one of the following:

• «Due to a high number of requests, we have temporarily throttled traffic to your IP address. Please try again later (Error code 91).»
• «Due to a high number of requests, we have temporarily throttled traffic to your IP address. Please try again later (Error code 92).»

Possible causes of errors

There are several reasons why you may encounter these errors. The most common ones include the following:

• Failed login attempts: If you have entered your email or password incorrectly several times, Disney Plus may temporarily lock your account to protect it from unauthorized access.
• Internet connection problems: A connection unstable or excessively slow can cause this type of errors.
• Disadvantages with the payment method: If the card details associated with your account are incorrect, out of date, or the card has expired, this may cause the error.
• Server overload: If there are too many simultaneous requests from your IP address, the system might interpret this as suspicious behavior.

Steps to fix error codes 91 and 92

If you have encountered any of these errors, here are a series of steps you can follow to fix them. fix them.

1. Take it easy and wait

In most cases, it is enough to wait a few minutes for access to be restored. If you have tried to log in many times in a row without success, avoid trying again. Wait between five and ten minutes before trying again.

2. Check your internet connection

A slow or unstable connection may be the cause of the problem. Make sure to check that your connection is working properly. Reboot el router If necessary and if possible, use a wired connection instead of WiFi. This can eliminate potential issues related to a poor wireless signal.

3. Restart your devices

Another effective solution is Turn on and turn off both your device (smartphone, tablet or Smart TV) such as the router. This method is simple and is usually effective in solving temporary failures.

4. Verify your payment method

If the error persists and is related to the payment method, make sure that the associated card your account is valid and current. Correct any incorrect data and, if necessary, Contact your bank to confirm that there are no problems.

Other possible solutions

If the above solutions do not work, consider the following alternatives:

• Check the status of the servers: The issue may be related to a glitch or maintenance on Disney Plus servers. Check online to see if other users are experiencing similar issues.
• Reset network settings: Changing your DNS server settings can help you troubleshoot connectivity issues. To do this, go to your network connection properties and manually enter the DNS server settings. DNS addresses provided by your service provider.
• Check with technical support: If none of the above solutions resolve the issue, get in touch with Disney Plus Customer Service for assistance.

With these steps, any issues related to error codes 91 and 92 should be resolved, allowing you to once again enjoy your favorite content without interruption.