Common issues with LG Smart TVs running webOS and their solutions

Last update: 17/03/2025
Author Isaac
  • The most common faults include WiFi connection problems, black screen and applications that don't work.
  • Solutions range from updating the firmware to checking cables and rebooting the device.
  • Optimizing your TV's settings and maintenance can prevent most of these errors.

Common faults in LG smart TVs with webOS

LG TVs with webOS are an excellent choice for enjoying multimedia content at home, but like any other electronic device, they can experience technical issues that affect their operation. From problems with the Wi-Fi connection to image or app failures, knowing the most effective solutions will allow you to maintain your Smart TV in optimal conditions.

In this article, we will explore the Most common errors that can occur on LG TVs with webOS, as well as the most effective solutions for each of them. Follow this detailed guide and discover how to solve your Smart TV problems without having to call a technical service in most cases. If you need more information on specific problems with other brands, you can consult the article on control problems at Izzi.

Wi-Fi connection issues on LG Smart TVs with webOS

Wi-Fi connection problems on LG WebOS smart TVs

One of the most common issues with LG TVs is the inability to connect to a Wi-Fi network. This can be due to a variety of factors, from wrong settings even problems with the router or signal interference.

Common causes

  • Incorrect password: Check that the password is correct and spelled correctly.
  • Weak WiFi signal: The distance between your router and TV can affect the quality of your connection.
  • Interferences: Other electronic devices and physical obstacles can reduce signal strength.
  • Outdated software: Old firmware can cause connectivity issues.

Solutions

  • Restart your router and TV: Turn off both devices, wait a few seconds, and turn them back on.
  • Move the TV closer to the router: If possible, reduce the distance between the two to improve the signal.
  • Change the WiFi band: Try connecting to the 2.4 GHz network instead of 5 GHz if the signal is unstable.
  • Update the firmware of the TV: Go to Settings > All Settings > Support > Software Update.
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Black screen on LG Smart TV with webOS

One of the most alarming problems is when the screen goes completely black, even though the continue to work. This may be due to a misconfiguration or a failure of hardware.

Common causes

  • Incorrect input source: The TV may be set to an input with no signal.
  • Cable problems: A loose or faulty HDMI cable can cause the black screen.
  • Pending updates: Outdated firmware can cause visual glitches.
  • Overheating: If the TV has been on for a long time, it may malfunction.

Solutions

  • Restart the TV: Unplug the TV for 30 seconds and plug it back in.
  • Change the input source: Use the remote control to select another HDMI input.
  • Check the cables: Make sure the HDMI and power cables are properly connected.
  • Update software: If possible, go to Settings and check for available updates.

Apps that don't work on LG Smart TVs

If the applications of streaming , the Netflix, YouTube, or Disney+ stops working on your LG TV, there's likely a connectivity, cache, or software compatibility issue. If you're facing issues with error 91 on your LG TV, Disney Plus, I recommend you read the article about How to fix error codes on Disney Plus.

Common causes

  • Internet connection problem: The quality of the WiFi signal can affect the performance of the apps.
  • Outdated apps: Some apps require the latest version to work properly.
  • Corrupted cache: Accumulating cached data can slow down or crash applications.

Solutions

  • Restart the TV: A power cycle may resolve temporary problems.
  • Clear the cache of applications: Go to Settings > General > Storage and delete the data of the app in question.
  • Reinstall the app: Uninstall the problematic app and reinstall it from the app store.
  • Update the operating system: Make sure your TV is running the latest version of webOS.
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Keeping your LG Smart TV with webOS in good condition is key to enjoying a smooth, uninterrupted experience. By following these tips, you can easily solve the most common problems. extend shelf life of your television.

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