How to Fix “Check Bluetooth Radio Status”

Many users may encounter the problem Bluetooth Check Radio Status, especially when the system's Bluetooth driver is corrupted or outdated. Also, the BIOS or Windows Outdated system drivers can also cause the problem in question.

The user encounters the problem when the system Bluetooth (mostly internal) stops working or does not turn on because the Bluetooth toggle switch is not working (in some cases the switch was not even present) and when the user launches the Bluetooth troubleshooter, he/she receives the following message: “Check Bluetooth Radio Status” not fixed.

Solutions for the problem Check the status of the Bluetooth radio

Before proceeding with the solutions to fix the Bluetooth radio, check if push back   Controllers Bluetooth fix the problem. Also, make sure that the airplane mode on your system is disabled (if you are using a Wi-Fi connection).

Also, during the troubleshooting process, whenever you successfully connect a Bluetooth device to your system, in the window Devices and printers, click with the right button on the device Bluetooth and select Properties.

Then, in the tab Services, make sure that all the specific be enabled.

Solution 1: Add the Bluetooth device through Devices and Printers

The Bluetooth device may display the problem in question if you are trying to add the device via the Bluetooth icon in the system tray (and an operating system error is stopping the process from running). The failure may disappear if the Bluetooth device is added via the Control Panel.

• In the system tray, click with the right button in the icon of NETWORK (or Wi-Fi) and select Open network and Internet settings.
• Then, under Advanced Network Settings, open Change adapter options.

• Now open Bluetooth network connection and select View Bluetooth network devices.
• Then, in the Devices and Printers window, select Add a device and check if the Bluetooth is working properly.

Solution 2: Update Windows and your system drivers to the latest versions

The Bluetooth problem may arise as a result of an outdated version of Windows of the system and your device drivers (as it can create incompatibility between essential modules of the operating system). In this case, updating the operating system and system drivers (especially the Bluetooth driver) can solve the problem.

• Manually perform Windows Update on your system and make sure there are no optional updates pending.
• If the problem persists, update your system drivers to the latest versions. You can use an update utility (such as Dell Support Assistant).
• Once the drivers are updated, check if the Bluetooth issue is resolved.
• If not, then you need to start the advanced user menu by simultaneously pressing the Windows y X keys. Then select the Device administrator.
• Now expand Bluetooth y right click on your device Bluetooth.
• Then choose Update Driver and select Search for drivers automatically.
• Once the driver is updated, restart your PC and check if Bluetooth is working properly.
• On the contrary, repeat steps 4 to 6, but in the step 6, Select Search for drivers on my computer.

• Now select Let me choose from a list of drivers available on my computer and select one of the drivers.

• Then click Next and once the installation is complete, restart your PC and check if the system has no Bluetooth issues.

Otherwise, you can repeat steps 8 to 10, but in the step 9, try another driver. You can uncheck the option of Show hardware compatible to list all drivers.

You can try each driver present there and check if one of the other drivers fixes the Bluetooth issue.

Solution 3: Reinstall the Bluetooth driver

You may encounter the Check Radio Status issue if your system's Bluetooth driver is corrupted. In this context, reinstalling the Bluetooth driver may resolve the issue.

• First, start a Web navigator y download the latest Bluetooth driver from the OEM website (for example, Dell website).
• Now make sure to close all other applications and then right click on the button Windows.
• Then, you need to choose the Device administrator and expands Bluetooth.
• Following this, click with the right button on the device Bluetooth (for example, Intel Wireless Bluetooth) and choose uninstall.
• Now brand the option of Remove the driver software for this device and click on the button uninstall.
• Once the driver is uninstalled, turns off your PC (do not restart) and waiting 3 seconds
• then turn on the machine and let Windows Install generic Bluetooth driver (if it does).
• Now check if the Bluetooth is working fine. If not, install the latest driver (downloaded in step 1) with administrator privileges.
• then restart your PC and check if the system Bluetooth is working properly.

If the problem persists, check if you are uninstalling the drivers. Bluetooth y Wi-Fi (Some Wi-Fi chips support both Wi-Fi and Bluetooth operations, such as some Qualcomm adapters, which may hinder the operation of the other Bluetooth modules and cause the problem.)

Now restart your system and then install the driver Bluetooth (if the generic unit didn't work) to check if that resolves the issue. If so, install the updated version of the Wi-Fi driver.

Solution 4: Delete the phantom USB entries in Device Manager and power cycle your system

The problem may arise if a phantom Bluetooth device entry in Device Manager is hindering the operation of your system's communication modules. In this scenario, removing the phantom Bluetooth device entries in Device Manager can cause problems. USB ghosting Device Manager and power cycling your system may solve the problem.

• Open the Device administrator (as discussed above) and expands Bluetooth.
• After this, expand View and in the drop-down menu, select Show hidden devices.
• Then, right-click on any of the ghost Bluetooth devices and select Uninstall. If prompted, make sure to enable the Delete the driver software for this device option and click the Uninstall button.
• Now repeat Same for any other device Bluetooth (whether it's a normal, ghost, or a device that has the yellow exclamation mark over it) and close the Device Manager. Also, make sure that remove any other accessories in Device Manager (such as a headset) that uses Bluetooth.

• Check remove all unknown devices en Universal Serial Bus Controllers. It also removes all the Wi-Fi connections (make sure you have the Wi-Fi driver available).
• then turns off your PC and disconnect el cable de eating of your system.
• After this, wait 5 minutes y reconnect the power cord.
• then turn on your system and check if the Bluetooth (you may need to reinstall the Bluetooth driver if Windows did not install the generic driver) on your system is working properly.

Solution 5: Disable/Enable the Bluetooth device and its services

The problem with checking the Bluetooth radio status may be caused by a fault between the Bluetooth device and essential operating system modules. In this context, disabling/enabling the Bluetooth device and starting its services may solve the problem. Instructions differ slightly for some users depending on the OEM.

Enable Bluetooth services

• Launch the quick user menu by simultaneously pressing the Windows y X keys. Then open the Device administrator.
• Now expand Bluetooth y right click on the device Bluetooth.
• Then select Deactivate and closes the Device administrator.
• Now press the key Windows and search: Services. Then, in the list of results, click with el right button en Services and select Run as administrator.
• Then, right-click a Bluetooth service (such as Bluetooth Support Service) and select Start or Restart.

• Now repeat the same for all   Bluetooth services and then enable the device Bluetooth at the Device administrator (repeat steps 1 to 3, but this time enable the Bluetooth device).
• Afterwards, check if the Bluetooth is working properly. If not, check if Reiniciar the system solves the Bluetooth problem.

Disable/Enable Bluetooth in BIOS

• Press the keys simultaneously Windows y X and, in the menu that appears, select Applications and features.
• Now expand may be made by each enforcement related with Bluetooth (e.g. Broadcom) and uninstall itIf there is no Bluetooth software present, skip this step.
• Reboot your PC and start it at the BIOS.
• In the left panel, expand the option of Wireless and select the Wireless Switch.
• Now, in the right panel, uncheck the option of Bluetooth y ceiling lamp the changes.
• Starts your system in Windows e log in.
• Now restart your PC and start it at the BIOS.
• then enable el Bluetooth in the tab Wireless switch y ceiling lamp the changes.
• Starts your system on Windows and check if Bluetooth is working properly.

Solution 6: Update your system BIOS to the latest version and restore factory defaults

The troubleshooter may display the Bluetooth Check Radio Status message if the BIOS is not updated to the latest version, which may cause incompatibility between operating system modules. In this case, updating your system BIOS to the latest version released by the OEM may resolve the issue.

Update your system's BIOS according to the OEM as described below:

1. • Dell
   • HP
   • MSI
   • Lenovo

• After updating the BIOS, start your system in Windows and make sure all Bluetooth services (for example, Bluetooth User Support Service) are started (if not, start the service).
• Now reinstalls the generic Bluetooth driver (i.e. the driver suggested by Windows) and check if the Bluetooth is working properly.
• Otherwise, check if the installation from the controller Latest Bluetooth from the OEM solves the problem.
• If the problem persists, check if restore el BIOS to factory defaults solve the Bluetooth problem.

In case the problem of checking the Bluetooth radio status persists, check if the Creating a new local administrator account and using Bluetooth through that account fixes the problem. If this didn't work, then you can reset your PC to factory defaults (by selecting the Keep apps and files option).

Hopefully, each of the methods outlined in this guide will help you solve the problem of checking the Bluetooth radio status. If you know of any other potential solutions, feel free to share them with us in the comments section. See you in a future post.