- In Spain, access to the content or device is only permitted with a court order; providers must cooperate.
- OpenAI reviews and escalates cases with imminent threat to third parties; may notify the police.
- Deleting browsing history or using incognito mode does not remove the provider's records that may be subject to a request.

Conversational assistants have gone from being a simple technological curiosity to becoming the impromptu confidant of millions of people, and that's where the big question arises: Can the police read what we talked about? ChatGPT or other chatbots? Doubts have multiplied due to viral videos and eye-catching headlines, but the real answer depends on several pieces: the law (especially in Spain), platform policies, and exceptional security scenarios.
First of all, it is important to clarify that a chatbot is not a friend or a professional protected by secrecy; Legally, it's more like an internet search than a traditional private conversation.That difference is key: it determines how that content is protected, what court orders can require it, and under what circumstances a provider of IA You may review messages for security reasons.
What can the police in Spain do with your AI chats?

Expert voices in technology law highlight a clear starting point: Law enforcement cannot access your ChatGPT conversations "on demand."In practice, there are two ways to obtain information, and both require guarantees: the registration of the device itself (computer or mobile), which requires your consent or a search warrant, and the data held by the AI service provider, which requires a court order compelling the company to cooperate.
In Spain, Article 18.3 of the Constitution protects the secrecy of communications and only allows access to them through a court order. This includes messages we send through digital channels...with relevant nuances depending on whether they are end-to-end (E2E) encrypted or not. In E2E services such as WhatsAppNeither the platform nor the device itself can read the content; therefore, access often requires a court order to reach the phone. On other platforms without end-to-end encryption, the servers can store the content and, with court authorization, are required to cooperate.
This duty to cooperate is outlined in the Criminal Procedure Law. Specifically, Article 588 ter obliges telecommunications and information society service providers to assist the justice system when there is a court order. Furthermore, the interception of private communications is restricted to specific cases: intentional crimes with a maximum sentence of at least three years, acts committed by criminal organizations, terrorism, or crimes carried out using information or communication technologies.
Applied to the world of AI, the police don't simply "see" your chats: You need a legal basis and a court order to require the supplierAnd if it involves accessing your device, in addition to a justified reason, your consent or authorization to access it is required. The idea that someone could review your conversations out of mere curiosity or for a disturbing search does not fit with Spanish legal standards.
Another relevant point: several legal sources remind us that asking an AI system a question is not identical to chatting with a person. For legal purposes, it is similar to an automated query.This does not make these interactions a "blank check" for anyone, but it does explain why they do not enjoy the same secrecy regime as dialogue between two individuals, which is more strictly protected by the secrecy of communications.
Does incognito mode or clearing your history help? Partly. These actions prevent traces from being saved in your own browser or app, but They do not delete the records that the provider keeps in its systemsIf a judge orders the company to hand over data, this could include metadata (dates, IP addresses) and even the content of interactions, depending on its retention policy and the applicable legal framework. If you're concerned about being tracked, some users resort to Use Tor with ChatGPT for greater anonymity.
There are exceptional and urgent circumstances. If an immediate threat is detected, the police can act to prevent ongoing harm, but The general rule remains judicial intervention.When the data is on servers of foreign companies, the process becomes even more complicated: international cooperation comes into play and the authorities of the destination country must validate that the request is appropriate, proportionate and well-founded.
What OpenAI does with your conversations: moderation, human review, and notifications

OpenAI has publicly acknowledged that, in certain scenarios, analyzes and routes conversations to specialized human teams to detect dangerous uses, including planning harm against third parties. The company describes an internal process: if its security systems identify signs of risk, trained personnel review the case and may take measures such as blocking accounts or, when there is an imminent physical threat to others, reporting it to the authorities.
In parallel, the company has explained how it handles sensitive mental health interactions. He has admitted past failures and the need to strengthen the crisis responseThey stated that user and third-party protection guides these decisions. However, they clarified that cases of self-harm or suicidal ideation are not automatically reported to the police due to their sensitive nature and the privacy involved, although they would trigger security measures within the product itself.
Beyond announcements and blog posts, the wording of its privacy policy is also illustrative: OpenAI contemplates sharing data with authorities when required by law, and It allows the communication of information in "good faith" to prevent fraud or other illegal activities.to protect the safety and integrity of their products or to defend themselves against legal liability. This type of clause is common in the sector, although it raises questions about when they can act without a formal court order, depending on the applicable legal framework.
This move has reignited the debate about where to draw the line between privacy and security. Questions remain unanswered, for example, What exact signals trigger human review? or what specific threshold justifies notifying law enforcement. The lack of detail fuels the concern of users and privacy experts, who are urging greater transparency regarding criteria, safeguards, audits, and time limits for data retention.
The shift has context: harmful interactions with chatbots have been documented, and investigations are underway to determine if Certain responses contributed to worsening psychological states or dangerous decisions.Meanwhile, complaints and lawsuits are growing that question whether companies deployed conversational technologies with sufficient safeguards. OpenAI, which handles billions of queries daily, seems to be shifting the pendulum toward risk mitigation, even at the cost of introducing review mechanisms that strain privacy.
Another important aspect is the absence of professional privilege. An exchange with ChatGPT is not covered by the "secrecy" of therapy, religious confession, or legal advice. If a judge orders the delivery of information relevant to a proceedingThe company cannot claim a non-existent privilege. In fact, OpenAI executives have publicly stated that, if ordered by a court, they could be forced to provide data, however unpleasant that may be.
In summary (without using that explicit formula): OpenAI's approach combines automatic detection systems, limited human review, and the ability to contact the police when there is a clear and imminent danger to others. The fine print and external control of these processes will be decisive in assessing their proportionality. and to avoid degrading user trust.
Cases, viral hoaxes and international cooperation: from TikTok to the living room

A popular video on TikTok She reignited doubts by recounting that the police had shown alleged printouts of conversations with a chatbot. The author herself has hinted that her story might be fiction for her audience, and Legal experts dismiss that scenario as it is described.Without evidence of a crime, without a court order, and without the necessary complex international cooperation, it doesn't align with legal reality. Accessing data on a foreign company's servers requires formal channels and validation in the destination country.
When the supplier is a company based outside of Spain, international judicial cooperation comes into play. A national order is not enough: it must be issued through the appropriate channels.and that the other country's authority deems it appropriate, justified, and proportionate. This process adds time and filters, and is one of the reasons why it makes no sense to think about "instant" readings of chats by law enforcement agencies on a routine basis.
Nor should we lose sight of the regulatory differences between jurisdictions. ChatGPT's arrival in the country It adds nuances regarding jurisdiction and compliance when it comes to cross-border requests. In Spain, access to private communications requires a judge's intervention. Whereas in the United States there are legal mechanisms that allow officials to directly request data in certain casesEven so, when processing data of citizens of the European Union, companies must comply with the General Data Protection Regulation (GDPR) and the rest of EU regulations, with their obligations of proportionality and minimization.
The debate isn't limited to AI. There have been precedents with connected home devices. In a highly publicized case in the US, Authorities requested recordings from a smart speaker from Amazon. Suspecting it might have captured sounds of a crime, the company resisted, citing privacy concerns, but eventually relented after the owner consented and court orders were obtained. In a separate case, a judge found there was sufficient evidence to believe relevant recordings existed, and these were subsequently handed over.
These examples illustrate something basic: with a court order in place, Suppliers have a duty to cooperateWhether it's a loudspeaker, a messaging service, or a chatbot, this doesn't mean carte blanche: requests must be specific and proportionate. But it does dismantle the idea of a digital "confessional secrecy" where everything remains safe no matter what.
Another widespread belief is that medical records should only be requested in very serious cases. The reality is more nuanced: There is no closed list of "permitted" crimes for which to request informationIn Spain, the law sets thresholds and specific circumstances (serious intentional crimes, terrorism, organized crime, or crimes committed using ICT). In practice, the judge decides based on the context and the evidence, opting for less invasive measures whenever possible.
It's important to emphasize the true scope of "deleting history." Even if you clear your visible chats, The provider may continue to keep records for a while for technical, security, or legal reasons. Furthermore, incognito mode only affects your device: it doesn't erase data already sent from it to the servers.
So, where does that leave the user? The sensible thing to do is to assume that what we write in a chatbot... It can become information with legal implications if a judge deems it relevant.That doesn't mean living in paranoia, but understanding the playing field: there is no professional privilege, there are moderation policies that can escalate risk cases, and there are formal procedures for the authorities to collect data when appropriate.
- In Spain, Access to the content requires judicial authorization.whether to register your device or to order the platform to deliver data.
- AI providers can review interactions in security scenarios and, if there is an imminent threat to third parties, notify the police.
- Delete or use incognito mode It does not delete the supplier's records.They can be delivered if there is a valid order.
- If the supplier is in another country, international cooperation It adds filters and times to the process.
It is also useful to remember the technical distinctions: platforms with end-to-end encryption cannot read your messages (only the sender and receiver have the keys), while Non-E2E services and chatbots store information on their serversIn the latter cases, the content or metadata may be available to the authority with the relevant judicial authorization.
In the realm of conversational AI, many users confuse company, product, and jurisdiction. OpenAI can act without a court order in certain cases, if the legal framework allows it. (for example, to protect security or prevent illegal activities, according to their policies), but that does not equate to arbitrarily handing over data: there are still rules, controls and legal risks for the company if it goes too far.
The concern about potential false positives is also understandable: what if someone accesses your account and makes you look bad? That's why they're so important. the review activation criteria and the trained human teamsThey must discriminate between context, irony, or impersonation, escalating to the authorities only when there is a real and imminent threat to other people, as the company states.
Platforms should better communicate how their safeguards work: data retention times, internal audit mechanisms, limits on conversation reuse, staff access policies, and user notification protocols where legally possibleThis transparency reduces uncertainty and helps the public understand why security sometimes takes precedence and when privacy prevails.
The operational conclusion for anyone using AI is pure common sense: Do not share information that you would not say in writing on an official form.Review privacy settings; enable two-step verification; and, if you are going to discuss sensitive matters, consider whether it is appropriate to do so using this type of tool or with a professional bound by secrecy or legal privilege.
Anyone with doubts about police procedures would do well to distinguish between myth and reality. The police don't have a "backdoor" to your chats, and companies can't ignore the Spanish or European legal framework. What does exist is a legal framework that, with guarantees and proportionality, allows access to data when the investigation or prevention of harm justifies it.Understanding this reduces unfounded fears and, at the same time, keeps us demanding of the transparency and accountability of those who handle our data.
After separating noise and rules, the picture is clear: ChatGPT chats are not sacred, but neither are they a book opened at will. Between the right to privacy and the need to protect people there are balances, rules and thresholdsIn Spain, these processes involve the judge and strict cooperation obligations, and at the platform level, detection systems with human review and a last resort of communicating with the authorities in the face of serious and imminent threats.
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