Black Screen On Xbox One. 5 Possible Solutions

Here we will explain why the black screen en Xbox One and several effective methods to fix the screen of death. Gaming has become much more than just a passion. Now, it has even become a respectable profession. Every day, new advancements are made in gaming devices to enhance the user experience and satisfaction.

In gaming, the Xbox holds a respectable place because it has evolved from the way games started. But what happens when you're playing a game, you find yourself at the boss level and suddenly Your Xbox screen goes black? In such situations, it becomes confusing what to do in such a case. So, in this article, we will discuss the Xbox black screen of death error one faced by users.

According to the comments, users faced the black screen due to a recent Insiders software update. Microsoft has publicly acknowledged the issue and ordered a console restart. We have covered the solution for this issue in the fixes listed in the article.

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Cases where the black screen has been seen on Xbox One

Lately, several users have been encountering a black screen on their Xbox consoles. While this issue is known to affect almost all variants including the X and S variants, Xbox One seems to be the most affected. This screen is also known as Black screen of death in the Xbox community.

We also noticed a behavior where a user experiences a black screen of death on Xbox after the standard green boot screen on Xbox One consoles. Based on our investigation, here are some of the use cases related to this black screen on Xbox One, explained in detail:

• After installing an update: This has been the most common scenario. The update either happens manually or is installed automatically by the console. Here, users are facing the black screen after the update on their Xbox One consoles.
• Login issue on S variant: Specific to the Xbox S variant, this issue occurs when the user is unable to log in to their Xbox account. When a reset is performed, users are faced with a black screen.
• Black screen after startup: In some cases, users are facing a black or blank screen right after the console starts up. They are unable to load even the green boot screen, and their monitor/TV only displays a black screen.
• Because of a game: Some users also reported the issue when they were playing a downloaded game or a game from a disc inserted in the Xbox One console. Here, the console freezes on the game. When users quit the game, the console also freezes on the dashboard. Upon restarting the console and after the green animation screen appeared on Xbox One startup, users were again faced with the dreaded black screen.

What causes the black screen error on Xbox One?

When you turn on your Xbox One console, you expect to see the green Xbox boot-up animation screen. When you're at the green animation screen, your console is running a check of the firmware, operating system, and hardware connected. If everything works well, the console will move to the next screen after a few minutes (max. 10 minutes).

But if your console fails to load the green boot animation screen three times in a row (after waiting for more than 10 minutes), then you are facing the dreaded black screen of death on startup. So, no matter which use case the black screen error on Xbox One belongs to, there can be several causes of this error. We see:

• If you see the message «No signal» on the screen, this indicates a problem with the HDMI cable or the HDMI port on your console or TV/monitor.
• If you only see a black or blank screen, then you need to update your console's firmware, or reset your console to get rid of the errors. corrupt files that are creating this problem.

How to fix black screen error on Xbox One?

Fortunately, there are several methods to fix this error, and depending on the case, you can try and apply the following solutions. Hopefully, one of them will fit your use case and fix your problem.

1. Turn on and restart the console

According to our survey and reports from various users, an alleged internal update broke the Xbox OS and this mainly arose in September 2021. Even though the date was passed and a patch was released, we have been seeing users going through the same issue and the only solution is 'reset the console'.

This is why we have increased the preference of this solution to number 1. Feel free to try the other solution listed below before restarting your console.

Step 1: Check if you have inserted a disc into your Xbox One console or not. If yes, then eject that disc.

Step 2: Now press and hold the button 'Xbox' (Power) on your console for about 10 seconds to completely turn it off (until the glowing Xbox logo on the console turns off).

Step 3: Then, from the back of your console, unplug the power cord, HDMI, or any other cable you have connected to your Xbox One console. Also, unplug the power cord from the main power source to completely dead and wait 5 minutes.

Step 4: After 5 minutes, reconnect the power cable to the power board and plug the other end into the back of the Xbox One console. Plug in all other cables as well and turn on the power supply.

Step 5: Now, hold down the button 'Bind' Xbox for about 5-6 seconds, then hold down the eject button and press the button 'power' 1 time (while holding the buttons Bind y Eject).

You will see the power button light up and hear a beep. Do not leave the buttons 'Bind'Y'Eject' for a few more seconds (about 10 seconds) until you hear a second beep and something appears on your monitor or TV screen.

Nota: If your console does not have a button 'Expel', then you can get by by holding down just the 'link' button.

Step 6: Now, you will enter the window 'Solve problems'. Here you will use the D-pad on your controller to navigate to the option 'Reset this Xbox'.

Step 7: Once you have reached the required option, press 'A' to enter the option 'Reset this Xbox'.

Step 8: then, inside the window 'Reset this Xbox', Select 'Keep games and apps'. This will reset your console's operating system and delete all data without deleting installed games and apps.

If this method does not work for you, you can restore your console by choosing the “remove all«. This will surely fix the black screen error on Xbox One. But keep in mind that choosing the option 'Delete all' will erase everything. So this should be your last resort.

2. Reset display settings

If you didn't see the green animation screen on your Xbox One console three times in a row and instead you just got stuck stuck on black screen for more than 10 minutes (each time). Then, you can start your console as follows:

• Step 1: Check if you have inserted a disc into your Xbox One console or not. If yes, then eject that disc, but if you haven't inserted any disc, then skip this step and continue with the next one.
• Step 2: Now press and hold the ' buttonXbox' (Power) on your console for approximately 10 seconds to turn off your console.

• Step 3: then hold down the ' buttonOn' and the button 'Link' on your console until you hear a beep to turn on your console. When you hear the first beep, release the button 'power' and the power light will flash, but keep holding the button 'Bind' until you hear the second beep or see the console boot into low resolution mode.

Nota: If your console has a button "Expel", repeat step 3 while holding down the buttons "Expel" y "Link".

• Step 4: After that, if you see the bars at the top and bottom of your TV or monitor screen, this indicates that you have successfully entered the «low resolution mode«. (640 × 480). Another indication will be the blurry image on your screen.
• Step 5: Now, press the button 'Xbox' (Power) on your controller to open the guide.

• Step 6: Go to the ' tabSystem' and open the option 'Configuration'.

• Step 7: now inside the tab 'General admission', opens the 'TV and Screen Options'.

• Step 8: Next, select the appropriate resolution you want for your TV/monitor from the drop-down menu.

Hopefully, this solution will fix the black screen error on Xbox One. But if this solution did not solve your problem, try another solution.

3. Press the 'RT + Y' buttons

If your Xbox One screen keeps fading to black screen, then you can press the buttons 'RT + Y' on your controller as follows:

• Step 1: start your Xbox One console as usual.
• Step 2: Once the pins start moving at the start, simultaneously press the buttons 'RT + Y' in your controller.

Hopefully, this simple solution will resolve the Xbox One black screen issue on your console. However, if this solution didn't work, try some of the following methods.

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4. Change your hardware

This is for users who are getting a 'No Signal' message. If you don't get a completely blank or black screen, but instead get a 'No Signal' message,No signal» on your black screen, then you need to check your hardware. So, try the following steps:

Nota: Before proceeding to the next step, check whether the previous step solved your problem or not.

Step 1: Checking Xbox One Controller Connectivity

• Sometimes, the Xbox One controller automatically disconnects from the console (after not being used for some time). Therefore, it is best to check the connectivity of your controller.
• Then press the ' buttonXbox (On)' in your controller. Then check if the error 'No signal' whether it keeps appearing or not.

Step 2: Power cycle your TV and Xbox One console

To sync your monitor/TV with your console, you can try the 'Power Cycle' method (which is a modern name for performing a system refresh).

• Turn off your TV and Xbox One console.
• Then, unplug the power supply from your Xbox One console and TV for 30 seconds.
• After 30 seconds, turn on your TV and console. Then check if the error “No signal» whether it continues to appear or not.

Step 3: Check if you are using the correct HDMI ports or not

• Sometimes using the wrong port can also cause the problem “No signal«. Therefore, make sure you have inserted the HDMI cable into the correct ports on both your TV and your Xbox One console.
• Xbox One consoles typically come with two HDMI ports: HDMI-IN and HDMI-OUT, while the number of HDMI ports on TVs/monitors varies by model.

Step 4: Check if you are using the correct HDMI cable or not

• Sometimes the problem of «No signal» can also occur when using a faulty HDMI cable. So if you have a spare HDMI cable, try it and check if the error «No signal» still appears on the screen or not.

Step 5: Clean the HDMI ports

• Often TVs/monitors fail to pick up HDMI signals due to dust in the HDMI ports. So, clean your HDMI ports using a can of compressed air. Then, check if the error is resolved. 'No signal' whether it keeps appearing or not.

Step 6: Use a second TV/monitor

• If all the above steps did not solve your problem, use a separate TV/monitor. Then, after using the second TV/monitor, if you do not see the error “No signal» on your screen, then the problem is with your first TV/monitor.

5. Checking for hardware defects

If none of the above methods work, you should check if your Xbox is experiencing “bricks” issues. An Xbox bricks when the console is unable to load the firmware and instead the system just displays a black screen.

In this scenario, the software also fails to boot into recovery mode. It could be the case that a simple chip, such as the retimer chip, is damaged. Here, a technician can open up your Xbox and check for short circuits and other issues.

Nota: Opening your Xbox will void any warranty. If your Xbox is covered by the official warranty, we recommend having it checked by official Xbox support.

Preventing future black screens

To avoid future black screens on your Xbox console, we recommend that you remove yourself from the Insider program. Insider programs grant you access to features that are still in the testing phase and have not yet been released to the public.

As good as it sounds, these features are not without their caveats. The features are 'tested' on a large user base via internal programs. They are experimental and may also break the software. This practice will help you prevent future inconveniences:

Remove the console from the Insider Program

By removing the internal program, we ensure that the console only gets stable versions of the operating system. Here's what you need to do:

• Step 1: Open your Xbox console and click on My games and applications.

• Step 2: Now, click on Xbox Insider Hub.

• Step 3: Choose Insider Content in the left bar of the screen.

• Step 4: Choose Manage on the right side so that all current internal contents can be opened.

• Step 5: after selecting the program Insider, you will see a list of options on the next screen. Click on drop out on the previous screen to exit the preview.

• Step 6: You will then be asked to confirm whether you really want to leave the program. Click Accept.

• Step 7: Restart your Xbox after the current process is complete and you will be removed from the Insider Program. Please note that this may take a while if active insider software is installed on your console.

FAQs

Below we will answer some of the questions related to the black screen on Xbox One:

Why is my Xbox showing a black screen?

There are several reasons responsible for the black screen of death on your system, and some of them are listed below.

1. Insects
2. Hardware configuration.
3. Console board.
4. Faulty updates.

How do you fix the black screen of death on Xbox one?

There are several ways to fix this, and some of them are listed below:

1. Quick Repair (Press RT + Y button, turn off the console).
2. Hard reset.
3. Contact the supplier company.
4. Using AVR on the console.

Can the black screen of death be fixed?

If it occurs mainly due to incompatible hardware and system errors, in most cases, you can easily fix it. On the other hand, if we are talking about other cases, you need to contact the experts and ask for a repair.

Why does my Xbox turn on but not work?

If your Xbox is turning on and you can only see one dark screen, then there are chances that you may be facing Xbox black screen of death error, so you can try restarting Xbox before jumping to any conclusions.

How long does Xbox One last?

The answer to this question depends entirely on how you use your Xbox, but with proper care and use, your Xbox can last up to 10 years.

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Final thoughts

Xbox has allowed users to take their passion for gaming to the next level. As for coders, a fast machine is required to make the work efficient, similarly for gamers, all they need is an advanced Xbox. But sometimes, they face various errors with their Xbox, which can be very annoying at times.

So, in this article, we have discussed the black screen error on Xbox one and learned how to fix it by following a number of methods that include quick fixes and hard reset. Therefore, this article covers all the methods that can allow you to fix this nasty inconvenience.