You will need the HP driver to be able to print.
You will need to install the HP printer drivers first, as with most printers. hardware peripheral.
Some drivers may be installed automatically when you connect the printer to the PC via the cable. USB. In other cases, it may take some time to download the driver file and then install it manually.
Both cases are easy and only take a few moments.
Many users have the possibility of getting things much more difficult. Users have complained that their PC with the operating system of Windows experience fatal crash when installing HP printer drivers.
It tends to happen when the computer is unable to detect the printer driver. You can fix the error by following these steps to get your printer working again.
This article describes each and every possible fatal HP printer fault and its quick solution.
- Read also:Microsoft adds a virtual printer to OneNote
These are some of the most common HP printer driver issues:
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Data failure. OK
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Failure The product cannot be used due to a fatal failure
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This device does not have drivers installed (Code 28). You can reinstall the drivers by clicking Reinstall Driver
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Fatal bug 2753 – MSI.dot4wrp
How can I fix HP printer driver fatal issues in Windows 10?
Solution 1: Disable HP Smart installation
The HP Smart Installer program is included with HP printers. While HP does not currently support this program, it may still cause driver installation issues if the program has been installed on other computers.
If you get a fatal error while installing the HP printer driver, you can disable HP Smart installation to fix it. You can disable HP Smart installation by following these steps.
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Go to Settings > Service.
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Open HP capable installation And make sure it is disabled .
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Install the driver and then check if the issue is resolved by disabling it.
Solution 2: Run the Windows Troubleshooter
Windows 10 comes with a built-in troubleshooter that can help users if something goes wrong. This troubleshooter is capable of detecting and fixing various recurring issues on your PC.
These are the steps to fix your printer problem
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Opens Configuration . Click here Security and update
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The tab is open Troubleshooting . The section » Get going Choose » Print . Click here Use the Troubleshooter buttons To continue
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Troubleshooters run a diagnostic check to detect any issues with the printer's performance, such as the Spooler function or other issues.
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If the error is present, you will be prompted to change the settings as necessary to resolve the issue.
If the problem persists, you can close the troubleshooter.
- Check out these 6 best printer management software to maximize performance
3. Disconnect the printer and reconnect it
Sometimes the solution is as simple as unplugging and plugging your printer back in.
Then turn off the printer. After a while, reconnect the printer using another USB port. The USB port may be making annoying errors.
Solution 4: Unplug the printer and remove it from the control panel
Now, you need to remove the printers from the Control Panel. It is also essential to remove the printer drivers that you have installed on your PC. This is how you have to do it.
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Opens Control panel To find out how, type Control Panel into Cortana's search box and then select the result.
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To Hardware and sound Click here You can look at the gadgets and also print them.
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Click on any of the HP printers and choose between them Delete the device.
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Once the file is deleted, restart your computer.
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For much more information, press Windows key + R Enter the next commands and press OK Printui.exe /s
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At this point you will be able to open the window Print Server Features . Click on the tab drivers, Click on any HP printer from the list and then click on the “Accept” button Remove .
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Choose the right option Remove the driver And the pack of controllers Click here OK .
To see if it works, try reinstalling the driver. Restart the computer if it doesn't work.
- You can also read this article: What should you do if the Windows 10 printer driver does not work?
5. Stop waiting in the print queue
Stopping the Print Spooler service from the Services window is another way to fix the fatal error that was caused during the installation of the HP printer. Now, you will need to delete the entire spool folder. This is how it should be done.
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By pressing the “Perform” button, you can open the Perform dialog box. Windows key + . Write «services.msc Press enter and type «
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Then it will open Services . Do it Printing coil You can get the full list here.
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Right click Printing coil Choose You can stop . Close the Services window.
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Return to composing in the Perform dialog box Spool Come in and press enter.
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You can remove everything from that folder. Tap if you are prompted to grant administrator rights. OK .
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Open the Services dialog box with the Run box to reopen it and also start the service Print spooler . Right click to choose Start.
Check for possible updates by running the driver installation package.
- You can also read this: How to fix a problem with the print spooler service
Solution 6: Install the driver manually from the Gadget Manager
You can disable/turn off, install/uninstall drivers and manage the gadgets connected to your PC through the Gadget Manager.
If you are having trouble installing HP printer drivers, it is possible to do it manually.
If your computer prompts you to connect the USB cable during installation, follow these steps.
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Type “Cortana” in the search box gadget manager Open it.
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Click here Verifica Choose Show hidden gadgets The top part.
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Find the correct option Print queues Click on the icon to enlarge it > / + .
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Right click on » HP Universal Printing Choose » Update the driver «
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You have 2 options in the dialog box. You have 2 options in the new dialog box Search in my pc the driver program. «
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Choose » I would like to choose from a selection of free drivers for my particular computer. «The Add Printer Wizard window is displayed.
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Choose the printer driver you want and click “Accept” Next. Allow the driver installation to complete.
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Close the gadget manager after installation.
Please verify that your printer driver is installed manually.
- Read also: How to prevent Anatova ransomware from Windows 10 computers
Solution 7: Use the Windows printer driver to set up the printer
Windows 10 has generic drivers to support a wide selection of hardware, including printers and displays. You can install HP printer drivers if you can't do this.
Here's how it works. Connect your printer to your computer. You have multiple options for connecting your printer to your computer, such as a USB connection, a Wi-Fi connection, or a wired connection.
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Type in the Cortana/Search bar Add a printer Open The Add a printer/scanner option .
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Simply click on the button You can add a scanner or printer to your home. Again, click on the button Configuration To install the printer driver, follow the steps on the screen.
To verify that the printer driver was installed properly, print a copy of the file.
- Read also: Top 5 Wireless Printers Compatible with Windows 10 OS
Solution 8: To install the 32-bit installer on both 32-bit and 64-bit editions of Windows, download this 32-bit executable
You can use the 32-bit edition of Windows to replace the 64-bit edition of Windows if you experience a fatal crash.
Many users reported that the 32-bit HP printer driver worked perfectly even with the 64-bit Windows operating system.
The official HP site has the correct 32-bit driver.
Solution 9: Contact HP technical support
HP technical support is available to help you fix the problem if you are still getting the fatal error after evaluating all the possible solutions. If the problem persists, the customer service representatives can remotely connect to your computer and fix it.
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For much more information, visit www.hp.com/contacthp/ .
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You can enter the product number, if possible (each printer uses a unique number). You can also select the alternative option Automatically warn .
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Scroll down to » Do you still need assistance? To store your contact details, please fill out the following form " section.
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Choose HP contact options from the drop-down menu Receive a phone number
If you continue to have problems, please contact customer support via remote connection.
Solution 10: Get the system running again from a certain point in the past
If you are lucky, you may be able to return your system to a previous point where the printer and computer were working perfectly.
While it's not very likely, Windows does have a system restore point that lets you roll your computer back to a previous point to fix major issues.
Windows 10 automatically creates a system restore point when you update Windows 10 or install a new program.
Nota: Once the Restore Point is created, it will uninstall all the programs installed on your PC. It does not alter any files.
Here's how to get your system back up and running.
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Write System restore Cortana/Search bar and choose Modify a system restore point.
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Simply click on the button Reset the system Click here Next.
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Window System restore revise Many more restoration points . You will see each and every restore point on your drive.
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Choose the most recent one or click on it to continue OKAY.
If you follow the instructions, the system will return to the point you selected. To check that the printer is working, try again.
Conclusion
The printer is an essential piece of equipment in the office. It can be disappointing when it does not work properly. This product will help you to repair your HP printer if it gives a fatal failure while installing the driver.
Please share with us your resolutions or any new initiatives that you think could work.
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My name is Javier Chirinos and I am passionate about technology. Ever since I can remember, I have been interested in computers and video games, and that passion has turned into a job.
I have been publishing about technology and gadgets on the Internet for over 15 years, especially in mundobytes.com
I am also an expert in online marketing and communication and have knowledge in WordPress development.